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4.7 out of 5 4.7
71 lifetime reviews.
  • Above and Beyond!!!
    August 25, 2015

    Above and beyond awesome service. I have been going to Hendrick Acura of Charlottte for the last 7 years to have my Acura Serviced. I drive 20 miles j...ust to go there. Never have had a bad experience. The service department has always been friendly, courteous, respectful and want to have you 100% satisfied when you walk out the door. I recently went to have my car serviced and while I was there I searched their inventory. I have a 2004 TSX and love it. But it has 207,000 miles on it. They had a 2012 TSX so I took a look. That was all she wrote. I met by a wonderful new car salesman, Mark Rosse. I have never had such a wonderful experience with a car salesman before in my life. And I have had many. He didn't make me feel like he was just there to make a sale. He honestly listened to everything and went above and beyond. I felt like I was having a conversation with a friend, not with a salesman. I took it home to show my husband and fell in love with it. I new I would I loved my other Acura. I went back the next day and sat down with Mark and talked to him about a few things on the car that I would like them to do and the only words out of his mouth were "I'll take care of it " I'll take care of it." How could I not buy this wonderful car from this wonderful man. He not only did everything I asked him to do but he also helped me sync my phone, brought in a CD to show me how to download it into my hard drive, put my address in my navigation system, gave me brand new all weather floor mats and a cargo trunk mat. I was blown away. I honestly walked out of there felling like I had made a friend not just bought a car. I will be a loyal customer for the rest of my life no doubt.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to provide us and Mark Rossi such wonderful feedback! Your satisfaction is our number one priority so reaching ...such reviews are just wonderful! Have a wonderful day!


  • 5.0 out of 5
    Great certified used Acura
    April 12, 2018

    My sales guy Jim Holshouser was great! Hendrick Acura was great through the whole experience. I would definitely do business with them again. Great... experience start to finish.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback for Jim Holshouser! We are very thankful to have you in the Hendrick Acura family!


  • 5.0 out of 5
    Shopping for used Acura
    April 2, 2018

    Jim Holhouser was great to work with. Very pleased with my purchase and extremely efficient communication and customer service. Highly reccomend. Fol...low up after purchase was also exceptional.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback for Jim Holshouser! We are very thankful to have you in the Hendrick Acura family!


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Hendrick Acura
6824 E. Independence Blvd. Charlotte, NC 28227
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