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Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
40 lifetime reviews.
  • Above and Beyond!!!

    Above and beyond awesome service. I have been going to Hendrick Acura of Charlottte for the last 7 years to have my Acura Serviced. I drive 20 mil...

    Dealer Response

    Thank you so much for taking the time to provide us and Mark Rossi such wonderful feedback! Your satisfaction is our number one priority so reach...


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    Above and beyond awesome service. I have been going to Hendrick Acura of Charlottte for the last 7 years to have my Acura Serviced. I drive 20 miles just to go there. Never have had a bad experience. The service department has always been friendly, courteous, respectful and want to have you 100% satisfied when you walk out the door. I recently went to have my car serviced and while I was there I searched their inventory. I have a 2004 TSX and love it. But it has 207,000 miles on it. They had a 2012 TSX so I took a look. That was all she wrote. I met by a wonderful new car salesman, Mark Rosse. I have never had such a wonderful experience with a car salesman before in my life. And I have had many. He didn't make me feel like he was just there to make a sale. He honestly listened to everything and went above and beyond. I felt like I was having a conversation with a friend, not with a salesman. I took it home to show my husband and fell in love with it. I new I would I loved my other Acura. I went back the next day and sat down with Mark and talked to him about a few things on the car that I would like them to do and the only words out of his mouth were "I'll take care of it " I'll take care of it." How could I not buy this wonderful car from this wonderful man. He not only did everything I asked him to do but he also helped me sync my phone, brought in a CD to show me how to download it into my hard drive, put my address in my navigation system, gave me brand new all weather floor mats and a cargo trunk mat. I was blown away. I honestly walked out of there felling like I had made a friend not just bought a car. I will be a loyal customer for the rest of my life no doubt.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to provide us and Mark Rossi such wonderful feedback! Your satisfaction is our number one priority so reaching such reviews are just wonderful! Have a wonderful day!


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  • Mr. Allan Starnes

    I worked with Eddie Roseman, and was completely satisfied with his professionalism.

    Dealer Response

    Thank you so much for taking the time to provide such wonderful feedback for Eddie Roseman and Hendrick Acura. We truly are thankful to have you i...


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    I worked with Eddie Roseman, and was completely satisfied with his professionalism.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to provide such wonderful feedback for Eddie Roseman and Hendrick Acura. We truly are thankful to have you in the Hendrick Acura family.


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  • Not as advertised

    The sales man was nice, the truck had twice the miles that was posted, he told me about another one they had with less miles but the price was dou...

    Dealer Response

    Good afternoon, CML. I would love to speak to you regarding your experience as our customer's satisfaction is our number one priority. I can be ...


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    The sales man was nice, the truck had twice the miles that was posted, he told me about another one they had with less miles but the price was double, I didn't waist my time going to look

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon, CML. I would love to speak to you regarding your experience as our customer's satisfaction is our number one priority. I can be reached at 704-563-7800 (ask for Carley). Thanks and have a wonderful day!


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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2002

Hendrick Acura is one of the few Acura Dealership of Distinction Award Winners and Top Sales of Certified Acura! This Precision Team dealer provides outstanding customer service in Sales, Service and Parts. Hendrick Acura also received the honor of Champion Dealer from the Hendrick Automotive Group and has won multiple Elite Awards. Hendrick Acura strives to provide exceed all expectations. Offering assistance to Charlotte, Huntersville, Ballantyne Area, Fort Mill, and more areas in NC&SC

"Visit Hendrick Acura, 10-Time Precision Team Award Winning Dealership for Customer Satisfaction!"