Hendrick Acura

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
276 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 1, 2020

    My car buying experience was awesome, in large part due to my Sales Agent Jeff Williams. I expected a high pressure sales effort while browsing but Jeff... was very down to earth, all around nice guy, knowledgeable, and allowed the car I test drove to sell itself. Much appreciated and I would gladly steer others to contact Jeff.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Iwr, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we ar...e happy to help!

  • 5.0 out of 5
    July 31, 2020

    I purchased my second car from Hendrick Acura and couldnt be happier with the whole buying experience. My salesperson John (JB) Tillery was, as always,... a pleasure to work with and really goes the extra mile in providing a stress free buying experience. The rest of the team, from Danny in Finance to the crew in the Service Department, are top notch.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Ks, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a ca...ll or stop by. Have an awesome day!

  • June 25, 2018

    Jim H and Mike made my experience with Hendrick Acura very pleasant today. Beautiful job guys. Thanks for helping me with all areas. It was a great pleasure.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback for Jim Holshouser! We are very thankful to have you in the Hendrick Acura family!

  • 5.0 out of 5
    July 28, 2020

    This was my first time shopping independently for a car and I had a lot to figure out. Jeff Williams was supportive, friendly, and easy to work with while... setting up my new lease. He made the experience smooth and painless. I am loving my new ILX and recommend the Hendrix dealership and Jeff Williams to anyone looking for a new or used car.

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    Shopped for a new car
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    Dealer Response

    Sm, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. If you have any further ques...tions, please don't hesitate to reach out!

  • 5.0 out of 5
    July 28, 2020

    Jeff Williams made the process smooth and fast. He told me exactly what paperwork to have so the financing part was also quick and easy. He was also very... patient with me while I debated what kind of TLX to buy! I'm very thankful for that - Thanks Jeff!

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    Shopped for a new car
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    Dealer Response

    Hello Jen Taylor, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

  • 5.0 out of 5
    June 25, 2020

    Great experiences purchasing a car for my parents during this crazy time! Due to Covid-19, my parents were leery about having to go into a dealership.... Jim Holshouser was great! He brought the car to their home to test drive, and drove their van back to the dealership for an appraisal. And when they decided they wanted the car, he came back out with all the paperwork to save them from having to go into the dealership! Great service all around! Danny Williams was great, too!!

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    Shopped for a used car
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    Dealer Response

    Hello Mhobbs59, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do... for you, we are happy to help!

  • 5.0 out of 5
    May 12, 2020

    Jeff Williams was nice. I came in looking for an Acura MDX for my family of 4. Was attentive and brought the car to us. We live an hour away and have a... 10 month old. So it was great that we didn’t have to be stuck in the dealership.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Courtney Agee, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for ...you, we are happy to help!

  • 5.0 out of 5
    May 12, 2020

    We worked with Jeff Williams with Hendrick Acura and could not have been better taken care of. He worked with my in-laws a year or so ago and I remember... how helpful he was then and knew that we wanted to work with him again. Very professional and knowledgeable, very easy buying process, very happy with Jeff and the service he provided.

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    Shopped for a new car
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    Dealer Response

    Joe P., we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

  • 5.0 out of 5
    May 12, 2020

    Jeff Williams was great to deal with made it very easy and stress free process. I had a trade in and they treated me very well with no complaints. Everyone... I dealt with was very nice and did everything they could to give me any additional discounts. Facility was very clean and everyone made sure I didn't need anything like beverages. Definitely would deal with Jeff/Hendricks Acura again.

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    Shopped for a used car
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    Dealer Response

    Tracey, we are so pleased you enjoyed your visit to Hendrick Acura! Thank you so much again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    April 2, 2020

    Dean Letorney was awesome and very helpful. We had an accident with our leased vehicle. Very stressful but Dean was with us all the way and helped speed... the process up. I would recommend him to anyone!

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    Dealer Response

    Mike Kennedy, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

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