Reviews

4.8 out of 5 4.8
127 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 13, 2018

    very nice experience, all went well and great job. wll go back for any other needs or service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or... stop by. Have an awesome day!

  • 5.0 out of 5
    November 10, 2018

    Two years ago I had the absolute pleasure to deal with Jim Holshouser when I purchased my used Acura MDX. Jim was amazing; so helpful and knowledgeable.... The customer service was beyond compare - 10 stars! I highly recommend Jim when shopping for a great used car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike Hall, thank you for your kind review for Jim Holshouser; we are happy to pass along your comments to the team here at Hendrick Acura! Thank you s...o much again for your feedback! We hope you have a great day!

  • June 25, 2018

    Jim H and Mike made my experience with Hendrick Acura very pleasant today. Beautiful job guys. Thanks for helping me with all areas. It was a great pleasure.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback for Jim Holshouser! We are very thankful to have you in the Hendrick Acura family!

  • 5.0 out of 5
    November 9, 2018

    Purchased a 2019 MDX - excellent experience - Will Smith was extremely helpful and made the entire process quick and painless - will defintely recommend... to all friends and clients!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mike Hall, thank you for your kind review for Will Smith; we are happy to pass along your comments to the team here at Hendrick Acura! Thank you so mu...ch again for your feedback! We hope you have a great day!

  • 5.0 out of 5
    November 7, 2018

    Will Smith is patient and answers all questions efficiently. I used to dwell thinking of buying a car. I decided to lease and he made it easy. On my second... lease with Will. Can't wait to the next one and next one. I love my 2019 MDX and how stress free my process was with Will.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback for Will Smith! We are so very thankful you're a part of the Hendrick Acura family.

  • 5.0 out of 5
    November 6, 2018

    Jim Holshouser made our car buying experience a painless one. He was there for us and tried his best to get us the best deal possible for the 2012 Toyota... Highlander we finally purchased. He was not pushy and allowed us to make our own decisions. Thanks for the great car buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback for Jim Holshouser! We are so very thankful you're a part of the Hendrick Acura family.

  • 5.0 out of 5
    October 31, 2018

    Russ knew the cars inside and out. He was extremely patient with when I couldn’t make up my mind between two cars and never called after to bagger... me into a decision. I would definitely recommend him

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Judy Delaney, we're happy to hear you had such a positive experience with Russ Gard! Thanks again for taking the time to leave us this informatio...n about your recent visit. Take care!

  • 5.0 out of 5
    October 31, 2018

    I spoke with Jim Holshouser about possibly trading in my TSX. He was very friendly, professional, and didnt pressure me in the least bit, which I really... appreciated. I will definitely be back to work with him in the future.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback for Jim Holshouser! We are so very thankful you're a part of the Hendrick Acura family.

  • 5.0 out of 5
    October 30, 2018

    Great experience! Paul (sales) and Mike (financing) were very professional and so far this dealership is has exceeded my expectations. I was looking... for a used car to replace my older Accord, but not finding clean quality used cars - - only a fair number of high-pressure sales folks. Decided to shop Hendrick Acura and what a difference in car quality and dealer quality. Paul was patient as we discussed the details of different models to make sure I purchased the Acura which met my requirements. He offered suggestions and advice, but was never pushy. After test drive and selection of the car we quickly worked out the deal with minimal pressure in a professional manner. Since it was late, we shook hands and agreed to complete the deal the next day. They also agreed to take care of some minor damage on one seat, a flawless repair. Upon my return, I worked with Mike to take care of the paperwork (all electronic) and take delivery of the car. This purchase process was painless, quick, and professional. Wow, an enjoyable automobile purchase transaction. I would recommend Hendrick Acura and Paul Brown to anyone who is looking for a used vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback for Paul Brown and Mike Squier! We are so very thankful you're a part of the Hendrick Acura family.

  • 5.0 out of 5
    October 29, 2018

    I would like to take a moment and thank Glenda Morales of Hendrick Acura for an enjoyable experience at their store. My wife and I have visited several... dealerships looking for the perfect car and we found that at Hendrick Acura.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your wonderful feedback for Glenda Morales! We are so very thankful you're apart of the Hendrick Acura family.

View More Reviews