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Hendrick Acura

(1,352 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 6 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (833) 240-9641 (833) 240-9641
Used (833) 241-5322 (833) 241-5322
Service (833) 241-6561 (833) 241-6561

Reviews

(1,352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Acura from DealerRater.

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Jay was great.

Jay was great. He answered all my questions, provided excellent service and we got a great vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Christopher, we are very happy to have provided you with such a positive experience!

I bought a new Integra from Cam Sabido.

I bought a new Integra from Cam Sabido. I have to say it was the easiest car buying experience ever. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Cam Sabido was our sales rep.

Cam Sabido was our sales rep. He could not have been more knowledgeable or kind. A joy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi David, thank you for taking the time to leave a review for us at Hendrick Acura. We're happy we could meet your expectations!

I stopped in at Pre-Owned Acura dealership to explore

I stopped in at Pre-Owned Acura dealership to explore the 2023 mdx. Jeff was extremely helpful and very knowledgeable about the car. I felt like there was no stupid questions that I asked. He sold me on the car and the brand. Fortunately or unfortunately my husband found one closer to where I live and we purchased it. Jeff helped me become comfortable with the car decision and i look forward to enjoying the new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Tracey Salter, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura!

Gerard Apadula was amazing to work with during the

Gerard Apadula was amazing to work with during the purchase of my 2024 Acura RDX. He was professional and personable and listened to my needs to ensure I found the right vehicle. I never felt pressured. The entire process from purchase to delivery went smoothly and was a great experience. I loved working with Gerard (and also with Laura for final doc signing) and would absolutely buy another vehicle from him and the Hendrick Auto Group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you, and have a fantastic day!

Probably the best buying experience we have ever had!

Probably the best buying experience we have ever had! We had the pleasure of dealing with Gerard, Tanner and Jarrod and their customer service was top notch! Gerard was always quick to get back to us and answered every question we had! We drove 4 hours to buy an MDX here and it was well worth it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Gerard was helpful and knowledgeable.

Gerard was helpful and knowledgeable. As was everyone we came in contact with. It was a pleasure doing business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, and have a fantastic day!

Great Dealership, EXTRA GREAT PEOPLE.

Great Dealership, EXTRA GREAT PEOPLE. GLENDA MORALES, BRYAN BAUM, MARK BRIDGES AND JIM HOLSHOUSER are the best I have ever dealt with. They are the reason I keep going back to Hendrick Acura. Better " hang" on to this great croup of people!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We sincerely thank you for the positive review, and look forward to seeing you again soon!

I dealt with Nick & Cam at Hendrick Acura of Charlotte.

I dealt with Nick & Cam at Hendrick Acura of Charlotte. Working with them was a pleasure. Nick & Cam were able to answer all of my questions about purchasing a 2024 Acura TLX Aspec vehicle. I purchased the vehicle of my choice at this dealership. Nick & Cam were very efficient & provided excellent service. I highly recommend Hendricks Acura - Charlotte for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

George, we are very happy we could provide you with a positive experience!

My wife and I were looking for a 3rd row seat suv new or

My wife and I were looking for a 3rd row seat suv new or used. We visited many dealerships as we moved thru this process. Our experience at Hendrick Acura was fantastic. Our salesman Cam Sabido was extremely professional with no hard sell tactics. He answered our questions superbly and accurately and then took us thru the entire process personally. No general or financial manager was involved. I highly recommend this dealership whether you are looking to buy new or used.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!