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Hendrick Acura

(1,352 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 6 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (833) 240-9641 (833) 240-9641
Used (833) 241-5322 (833) 241-5322
Service (833) 241-6561 (833) 241-6561

Reviews

(1,352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Acura from DealerRater.

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Gerard & everyone at the dealership was awesome to deal

Gerard & everyone at the dealership was awesome to deal with. They took the time to answer all my questions and explain everything. Love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Tiffany M, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

Gerard was very thorough and knowledgeable about the

Gerard was very thorough and knowledgeable about the Acura TLX. My sister purchased the vehicle for me as a gift and Gerard did not give me any information. What a great surprise. This car purchase was one of the best experiences I ever had. Please stop in, you will truly be working with professionals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sharonirenebell, we are so pleased you enjoyed your visit to Hendrick Acura!

Amazing experience!

Amazing experience!! Gerard and the financial team made my first time buying a car stress free and amazing!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Raffshannon57, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura!

Super easy to work with.

Super easy to work with. Jim assisted us via phone/email so we could make a decision before driving from raleigh. Everything was clear cut and up front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tds, thank you so much for your positive comments about Hendrick Acura!

Jarrod is the man

Jarrod was amazing from the beginning. He listened to what I wanted and made it happen, and knew I didn’t want my time wasted…for the first time, my car buying experience was a joy. I’d definitely recommend Hendrick and Jarrod paired together, no doubt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great customer service.

Excellent customer service, Jarrod was very responsive, very knowledgeable, no high pressure, very professional. We love the Acura MDX with the roof rack we purchaesed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Gerard was so easy to work with! Definitely recommend him! Was so nice about working on minor things! Next time I need a car will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Karsyn, thank you so much for your positive comments about Hendrick Acura!

Great experience

Great service and experience. Our salesman Gerard was a pleasure to work with. He communicated with me the entire process. We are very satisfied with our purchase. I would definitely do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Great Experience

Everything was great with our most recent car purchase. Gerard was great! From start to finish the process was easy and timely. Do yourself a favor and call Gerard today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

I leased a new Integra and had the pleasure of working

I leased a new Integra and had the pleasure of working with Mark Mahshie. He was very informative on the vehicle and made the process so easy! Everyone at Hendrick Acura was very friendly and professional during my leasing process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We sincerely thank you for the positive review, and look forward to seeing you again soon!