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Hendrick Porsche

(842 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 5 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award

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Reviews

(842 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Porsche from DealerRater.

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Greg and his team were fantastic to work with. Buying a vehicle out of state can sometimes be stressful, but Greg made the process simple, clear, and efficient. He was responsive, professional, and helpful every step of the way. I truly appreciated how well everything was handled, from the paperwork to the coordination and communication. The entire experience was first-class. I would absolutely recommend Greg and his team to anyone looking for a smooth and professional car-buying experience.

Greg and his team were fantastic to work with. Buying a vehicle out of state can sometimes be stressful, but Greg made the process simple, clear, and efficient. He was responsive, professional, and helpful every step of the way. I truly appreciated how well everything was handled, from the paperwork to the coordination and communication. The entire experience was first-class. I would absolutely recommend Greg and his team to anyone looking for a smooth and professional car-buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Jcappa44, we are so happy to read such a great review about Hendrick Porsche! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!

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I had an outstanding experience purchasing my first Porsche Macan from Hendrick Porsche Charlotte, and a huge part of that was thanks to Greg Bancroft. Greg was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than simply making a sale. As a first-time Porsche buyer, I had plenty of questions, and Greg took the time to explain everything thoroughly, making the entire process comfortable and enjoyable. Greg’s attention to detail and commitment to customer service made what can often be a stressful experience feel exciting and seamless. The Macan I purchased was exactly what I was looking for, and I couldn’t be happier with my decision.

I had an outstanding experience purchasing my first Porsche Macan from Hendrick Porsche Charlotte, and a huge part of that was thanks to Greg Bancroft. Greg was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than simply making a sale. As a first-time Porsche buyer, I had plenty of questions, and Greg took the time to explain everything thoroughly, making the entire process comfortable and enjoyable. Greg’s attention to detail and commitment to customer service made what can often be a stressful experience feel exciting and seamless. The Macan I purchased was exactly what I was looking for, and I couldn’t be happier with my decision.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greg and Elliot were really great. They made me feel comfortable throughout the process with zero pressure and great communications. Highly recommend.

Greg and Elliot were really great. They made me feel comfortable throughout the process with zero pressure and great communications. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Porsche. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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The experience was fun and easy. Greg Bancroft was excellent and very knowledgeable. Wonderful time making my vision happen!

The experience was fun and easy. Greg Bancroft was excellent and very knowledgeable. Wonderful time making my vision happen!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rc Pierce, thank you for taking the time to leave a review for us at Hendrick Porsche. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I was enormously impressed by the staff at Hendrick Porsche. I recently purchased a 2025 Porsche Cayenne Coupe and needed to schedule a service appointment. When I called the service center, I spoke with Jacob Walker. My service consultant was very knowledgeable, professional, and easy to speak with regarding the service needs for my vehicle. Mr. Walker assured me that he could accommodate my schedule, which I greatly appreciated, as I have a very busy schedule. He was extremely flexible and helpful throughout the process. When I arrived at the dealership, I was greeted by Mikayla McElroy, a service consultant, who was the first person I spoke with upon entering. Mikayla was very professional, welcoming, and enthusiastic about helping me with my needs. I informed her that I had previously spoken with Jacob and wanted to come in personally to discuss scheduling my appointment further. While visiting the dealership, I also received excellent customer service from Andrew Mueller. I found Andrew to be very personable, professional, and attentive. He met me in the reception area, assisted me promptly, and brought me my keys. Additionally, I had the pleasure of speaking with Eric Don Jordan, who informed me about the dealership’s monthly Cars and Coffee event and kindly invited me to attend with friends and family. It sounded like a wonderful event and further demonstrated the welcoming atmosphere of the dealership. Overall, I was extremely impressed with the level of service and professionalism displayed by everyone at the dealership. Every employee I encountered went above and beyond expectations and truly made me feel valued as a customer. The entire staff was friendly, knowledgeable, and genuinely cared about providing outstanding customer service. I would like this recognition to be escalated to corporate leadership and the ownership of the dealership so these employees can be acknowledged for the exceptional job they are doing. Their dedication to customer care reflects very positively on the Porsche brand. Thank you to the entire team at Porsche Independence for providing such an outstanding experience. I look forward to returning soon to book my service appointment and continuing my relationship with your dealership. Respectfully, Chris Hill President & CEO Whip Cash Records LLC Whip CaSh Records Not Just Representing Your IMAGE, We Are the IMAGE That We're Representing"

I was enormously impressed by the staff at Hendrick Porsche. I recently purchased a 2025 Porsche Cayenne Coupe and needed to schedule a service appointment. When I called the service center, I spoke with Jacob Walker. My service consultant was very knowledgeable, professional, and easy to speak with regarding the service needs for my vehicle. Mr. Walker assured me that he could accommodate my schedule, which I greatly appreciated, as I have a very busy schedule. He was extremely flexible and helpful throughout the process. When I arrived at the dealership, I was greeted by Mikayla McElroy, a service consultant, who was the first person I spoke with upon entering. Mikayla was very professional, welcoming, and enthusiastic about helping me with my needs. I informed her that I had previously spoken with Jacob and wanted to come in personally to discuss scheduling my appointment further. While visiting the dealership, I also received excellent customer service from Andrew Mueller. I found Andrew to be very personable, professional, and attentive. He met me in the reception area, assisted me promptly, and brought me my keys. Additionally, I had the pleasure of speaking with Eric Don Jordan, who informed me about the dealership’s monthly Cars and Coffee event and kindly invited me to attend with friends and family. It sounded like a wonderful event and further demonstrated the welcoming atmosphere of the dealership. Overall, I was extremely impressed with the level of service and professionalism displayed by everyone at the dealership. Every employee I encountered went above and beyond expectations and truly made me feel valued as a customer. The entire staff was friendly, knowledgeable, and genuinely cared about providing outstanding customer service. I would like this recognition to be escalated to corporate leadership and the ownership of the dealership so these employees can be acknowledged for the exceptional job they are doing. Their dedication to customer care reflects very positively on the Porsche brand. Thank you to the entire team at Porsche Independence for providing such an outstanding experience. I look forward to returning soon to book my service appointment and continuing my relationship with your dealership. Respectfully, Chris Hill President & CEO Whip Cash Records LLC Whip CaSh Records Not Just Representing Your IMAGE, We Are the IMAGE That We're Representing"

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Whip Cash Records, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Porsche! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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I was enormously impressed by the staff at Hendrick Porsche. I recently purchased a 2025 Porsche Cayenne Coupe and needed to schedule a service appointment. When I called the service center, I spoke with Jacob Walker. My service consultant was very knowledgeable, professional, and easy to speak with regarding the service needs for my vehicle. Mr. Walker assured me that he could accommodate my schedule, which I greatly appreciated, as I have a very busy schedule. He was extremely flexible and helpful throughout the process. When I arrived at the dealership, I was greeted by Mikayla McElroy, a service consultant, who was the first person I spoke with upon entering. Mikayla was very professional, welcoming, and enthusiastic about helping me with my needs. I informed her that I had previously spoken with Jacob and wanted to come in personally to discuss scheduling my appointment further. While visiting the dealership, I also received excellent customer service from Andrew Mueller. I found Andrew to be very personable, professional, and attentive. He met me in the reception area, assisted me promptly, and brought me my keys. Additionally, I had the pleasure of speaking with Eric Don Jordan, who informed me about the dealership’s monthly Cars and Coffee event and kindly invited me to attend with friends and family. It sounded like a wonderful event and further demonstrated the welcoming atmosphere of the dealership. Overall, I was extremely impressed with the level of service and professionalism displayed by everyone at the dealership. Every employee I encountered went above and beyond expectations and truly made me feel valued as a customer. The entire staff was friendly, knowledgeable, and genuinely cared about providing outstanding customer service. I would like this recognition to be escalated to corporate leadership and the ownership of the dealership so these employees can be acknowledged for the exceptional job they are doing. Their dedication to customer care reflects very positively on the Porsche brand. Thank you to the entire team at Porsche Independence for providing such an outstanding experience. I look forward to returning soon to book my service appointment and continuing my relationship with your dealership. Respectfully, Chris Hill President & CEO Whip Cash Records LLC Whip CaSh Records Not Just Representing Your IMAGE, We Are the IMAGE That We're Representing"

I was enormously impressed by the staff at Hendrick Porsche. I recently purchased a 2025 Porsche Cayenne Coupe and needed to schedule a service appointment. When I called the service center, I spoke with Jacob Walker. My service consultant was very knowledgeable, professional, and easy to speak with regarding the service needs for my vehicle. Mr. Walker assured me that he could accommodate my schedule, which I greatly appreciated, as I have a very busy schedule. He was extremely flexible and helpful throughout the process. When I arrived at the dealership, I was greeted by Mikayla McElroy, a service consultant, who was the first person I spoke with upon entering. Mikayla was very professional, welcoming, and enthusiastic about helping me with my needs. I informed her that I had previously spoken with Jacob and wanted to come in personally to discuss scheduling my appointment further. While visiting the dealership, I also received excellent customer service from Andrew Mueller. I found Andrew to be very personable, professional, and attentive. He met me in the reception area, assisted me promptly, and brought me my keys. Additionally, I had the pleasure of speaking with Eric Don Jordan, who informed me about the dealership’s monthly Cars and Coffee event and kindly invited me to attend with friends and family. It sounded like a wonderful event and further demonstrated the welcoming atmosphere of the dealership. Overall, I was extremely impressed with the level of service and professionalism displayed by everyone at the dealership. Every employee I encountered went above and beyond expectations and truly made me feel valued as a customer. The entire staff was friendly, knowledgeable, and genuinely cared about providing outstanding customer service. I would like this recognition to be escalated to corporate leadership and the ownership of the dealership so these employees can be acknowledged for the exceptional job they are doing. Their dedication to customer care reflects very positively on the Porsche brand. Thank you to the entire team at Porsche Independence for providing such an outstanding experience. I look forward to returning soon to book my service appointment and continuing my relationship with your dealership. Respectfully, Chris Hill President & CEO Whip Cash Records LLC Whip CaSh Records Not Just Representing Your IMAGE, We Are the IMAGE That We're Representing"

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Whip Cash Records, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Porsche! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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Hendrick Porsche is a quality dealership, and the person who assisted in our purchase, Greg Bancroft is one reason why Hendrick is rated so well!

Hendrick Porsche is a quality dealership, and the person who assisted in our purchase, Greg Bancroft is one reason why Hendrick is rated so well!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Hank Gorga, thank you so much for your positive comments about Hendrick Porsche! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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I traded a late-model Bronco for a 981 Cayman this last week. Greg was the salesman. I typically do not like to work with dealerships. I find the sales tactics and pushy attitude to be off-putting. This was not the case AT ALL with Hendrick Porsche. I found all the staff to be professional, courteous, and very relaxed. I didn’t feel pressured at all to enter into any service contracts, additional car treatments, or extended warranties. They treated me with respect and dignity even though I was purchasing one of their lower priced cars on the lot. I really hope to work with them in the future for another purchase. I had a very positive experience with this dealership. (And this has typically not been the case in the past for me.)

I traded a late-model Bronco for a 981 Cayman this last week. Greg was the salesman. I typically do not like to work with dealerships. I find the sales tactics and pushy attitude to be off-putting. This was not the case AT ALL with Hendrick Porsche. I found all the staff to be professional, courteous, and very relaxed. I didn’t feel pressured at all to enter into any service contracts, additional car treatments, or extended warranties. They treated me with respect and dignity even though I was purchasing one of their lower priced cars on the lot. I really hope to work with them in the future for another purchase. I had a very positive experience with this dealership. (And this has typically not been the case in the past for me.)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Jason, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Best wishes, Hendrick Porsche

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Hendrick Porsche is a pleasure to do business with. We have serviced our Macan there for 4+years and have always received excellent customer service. I have to especially compliment Eric D-J! I recently reached out to him to get some Porsche merchandise as a gift and he went out of his way to help me!

Hendrick Porsche is a pleasure to do business with. We have serviced our Macan there for 4+years and have always received excellent customer service. I have to especially compliment Eric D-J! I recently reached out to him to get some Porsche merchandise as a gift and he went out of his way to help me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Dlhc, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! We hope you have a great day!

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Hendrick Porsche is a pleasure to do business with. We have serviced our Macan there for 4+years and have always received excellent customer service. I have to especially compliment Eric D-J! I recently reached out to him to get some Porsche merchandise as a gift and he went out of his way to help me!

Hendrick Porsche is a pleasure to do business with. We have serviced our Macan there for 4+years and have always received excellent customer service. I have to especially compliment Eric D-J! I recently reached out to him to get some Porsche merchandise as a gift and he went out of his way to help me!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Dlhc, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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