Keffer Jeep Chrysler Dodge RAM

Superior customer service by david, highly recommended anyone within the Charlotte area to service their car or suv here!

I wanted to mention that I am never disappointed when dealing with General Washington and Cyndy Morales. I recently purchased a vehicle (9th vehicle) from Keffer. I am always treated like family and that is what keeps me coming back and staying a loyal customer. Service is above 5 star. Sam Santiago

General Washington and JR are two top notch people to work with. They made my purchase easy and was fully knowledgeable about the vehicles I looked at. Very easy to work with and I was happy to purchase from Keffer.

Very professional and attentive to my needs. The salesman I worked with was experienced and a pleasure to work with. I would buy from here again!

A mutual acquaintance referred me to Willie, who mentioned he was the right person to help me find a car. I called him the same day I received his number and scheduled an appointment for the following day. Willie was very patient, attentive, and respectful. As a result, I bought a car on the same day. The process at the dealership was very smooth, and everyone, including Willie’s manager and boss, was friendly and worked well with me and my father.

Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE.

Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE.

Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE.

Brought in my 2022 Dodge Charger to this location on 4/9 for an oil change and tire rotation. I was dealing with David in the service department. My passenger front wheel had a scratch which I knew about. Why is that tire in the same location still this date but yet I was charged and thought you guys do honest work keep in mind I was there for 2 hours for this service which was a little longer then I wanted to be but neither here or there my issue now is I can’t trust this place they will tell you they did a service but DID NOT COMPLETE IT!!!! Now it becomes an integrity issue. Also I call and leave a service manager a voicemail and no return call would you want this service after spending $157 at this place? I WILL NEVER RETURN BACK TO THIS PLACE BE AWARE THEY DONT CARE ABOUT YOUR CAR OR CUSTOMER SERVICE.

Frank is the absolute man! No pressure, no funky talk, just straight up great service! Go see Frank for a quick and easy car buying process! See you for the next one sir.