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Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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New Jeep purchase

My mother went here about a year ago to buy her new Jeep and they treated her like family. She drove away fully satisfied, not feeling like she was pressured into buying upgrades of this and that she didn't need. She goes here regularly for service on the car and again is treated like family. When I was ready to buy my first car, she fully recommended I shop here, and I'm glad I did! I drove off the lot in a new Wrangler and I have no complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2013 Ram 1500

I was looking to purchase one vehicle for my wife but ended up looking for a truck for myself. I was able to meet Mr. General Washington and he gave me a great deal on a pickup truck. Nice staff and great customer service here at Keffer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review, Warren! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with General and the rest of our team. Enjoy your Ram 1500! Visit us on Facebook for access to our exclusive specials. India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com

2015 Dodge Dart

Nice sales person by the name of General Washington Jr. helped me with picking out a nice beautiful red car. I am very pleased with the timing and the services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Katrina, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you and your husband chose Keffer Chrysler Jeep Dodge Ram, and that General assisted both of you well throughout the process. Please feel free to contact us if you have any questions on your Dodge Dart. India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com

WillieHailey

Went to Keffer dealership to purchase a 2016 Dodge Durango Willie Hailey met me at the door and took me right out to show me exactly the vehicle I was looking for. Very happy with the final cost of the vehicle. Willie was very helpful and knowledgeable about the new Dodge Durango. Highly recommend going to Keffer dealership and see Willie about a new vehicle .thanks again Willie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Keffer

Went to Keffer dealership to purchase a 2016 Dodge Durango Willie Hailey met me at the door and took me right out to show me exactly the vehicle I was looking for. Very happy with the final cost of the vehicle. Willie was very helpful and knowledgeable about the new Dodge Durango. Highly recommend going to Keffer dealership and see Willie about a new vehicle . Thanks again Willie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your brand new 2016 Dodge Durango, Doug! Willie is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Thanks for your recommendations! India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com

One Happy Man!

What a difference a good sales person can make! It was a pleasure to buy a car from Keffer Jeep Dodge Ram. I have bought many cars in my lifetime and Jim Bellacera made it fun and exciting! Even the part hate the most..sitting around waiting for the paperwork work to get done. Even that was not boring. Jim did everything he could to help me stay entertained. I will be happy to refer other people to this dealership! Thanks Jim! I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jim's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Thanks for your referrals! If you ever have additional questions or need a service, we are more than happy to lend a hand. India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com

2016 Jeep Wrangler

I had an awesome car buying experience at Keffer Jeep! General Washington made my car buying experience quick and painless by communicating with me via phone and email and giving me a great price on my new Jeep Wrangler. If anyone is looking to buy a vehicle I recommend Keffer Jeep...they are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mynika, thank you for taking the time to share with us! The goal of the Keffer Jeep Chrysler Dodge RAM team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of General. Enjoy your Wrangler! Please remember that we're always here to assist you with any future auto needs! India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com

Teresa Robionson - purchased Hyundai Sante Fe

I did not come into here on Saturday to purchase a car. Mr. General Washington was very nice to my husband and I. Thank you for the opportunity for purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Teresa, we appreciate you for letting others know about you and your husband's experience with General at Keffer Jeep Chrysler Dodge RAM. If you ever need anything in the future, please don't hesitate to let us know. Take care! India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com

Chrysler 200, Keisha and Ronald Smith

I meet General Washington Jr. several months ago in service, he said if I needed to trade come and see him and he would take care of me. I can to dealership to purchase a new car and General put our family in a brand new Chrysler 200, thanks General we love our new 200, I would recommend anyone to come to Keffer Jeep and purchase there car from General.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Keisha, we appreciate you taking time to leave us a great review! We are pleased to hear General did a great job in assisting you in your purchase. We appreciate your recommendation as well. If there is anything else we can do for you please don't hesitate to give us a call! Regards, India Wiggins Executive Assistant - India.wiggins@dickkefferauto.com

Used vehicle purchase

I found the car I was looking for online, went in and 2 1/2 hours later had purchased the car with trade-in and was out the door. Very efficient and good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.