Reviews
Satisfied with recent purchase!
Satisfied with recent purchase! Great communication throughout the process. They listen your concerns and solve it for you. Highly recommend!
Satisfied with recent purchase!
Satisfied with recent purchase! Great communication throughout the process. They listen your concerns and solve it for you. Highly recommend!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Jeon! We are thrilled to hear that you had such a seamless purchase process. Thank you for choosing Lexus of Northborough, we hope to work with you again!
Great service by Mr.
Great service by Mr. Fareed in helping me choose my RX350h. Very happy with my decision.
Great service by Mr.
Great service by Mr. Fareed in helping me choose my RX350h. Very happy with my decision.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mak! We appreciate the shoutout to Fareed from our Lexus of Northborough team. Enjoy your new ride!
Excellent service both i dales and business transactions.
Excellent service both i dales and business transactions. I’m very pleased with my new Lexus it drives beautifully and the dash board is very similar to my totaled Lexus. Thank you for your great service
Excellent service both i dales and business transactions.
Excellent service both i dales and business transactions. I’m very pleased with my new Lexus it drives beautifully and the dash board is very similar to my totaled Lexus. Thank you for your great service
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us at Lexus of Northborough! We're delighted to hear that you're enjoying your new Lexus and found the service excellent. Safe and happy driving ahead!
Exceptional customer service.
Exceptional customer service. The staff was very helpful, answered all our questions and made our experience a positive one.
Exceptional customer service.
Exceptional customer service. The staff was very helpful, answered all our questions and made our experience a positive one.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that our team at Lexus of Northborough provided exceptional service and made your experience a positive one. Thank you for sharing this feedback!
My husband and I brought our car for a service to Lexus
My husband and I brought our car for a service to Lexus of Northborough. Alex greeted us and offered us to wash our car and also vacuum inside of our car after a service done. Alex is very professional with a great personality. Thank you Alex for your exceptional service!
My husband and I brought our car for a service to Lexus
My husband and I brought our car for a service to Lexus of Northborough. Alex greeted us and offered us to wash our car and also vacuum inside of our car after a service done. Alex is very professional with a great personality. Thank you Alex for your exceptional service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcia, thank you for sharing your experience! We're delighted to hear that Alex provided exceptional service during your visit at Lexus of Northborough. We appreciate the kind words and look forward to serving you again in the future!
Everyone there was great to deal with, salesperson,
Everyone there was great to deal with, salesperson, finance mgr, and front desk. They made it a very pleasant experience.
Everyone there was great to deal with, salesperson,
Everyone there was great to deal with, salesperson, finance mgr, and front desk. They made it a very pleasant experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrea, we're delighted to hear that our team at Lexus of Northborough made your experience pleasant! Thank you for sharing your feedback with us.
The dealership is clean and the service is very
The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful.
The dealership is clean and the service is very
The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us at Lexus of Northborough! We're glad to hear that our clean dealership and knowledgeable advisors made a great impression. We look forward to serving you again in the future!
The experience was excellent from start to finish
The experience was excellent from start to finish completing all task and returning my vehicle in perfect timing
The experience was excellent from start to finish
The experience was excellent from start to finish completing all task and returning my vehicle in perfect timing
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marvin, we're delighted to hear that your experience at Lexus of Northborough was excellent and timely! Thank you for sharing this feedback with us.
Eugene in sales at Lexus Northborough was extremely
Eugene in sales at Lexus Northborough was extremely thorough and informative. He went over all aspects and answered all questions. Explained all workings of the vehicle
Eugene in sales at Lexus Northborough was extremely
Eugene in sales at Lexus Northborough was extremely thorough and informative. He went over all aspects and answered all questions. Explained all workings of the vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura, we're delighted to hear that Eugene provided such a thorough and informative sales experience at Lexus of Northborough. Thank you for sharing your positive feedback!
Val at Northboro Lexus was very patient during the buying
Val at Northboro Lexus was very patient during the buying process. Adam at Northboro Lexus service is excellent. I will recommend this dealership.
Val at Northboro Lexus was very patient during the buying
Val at Northboro Lexus was very patient during the buying process. Adam at Northboro Lexus service is excellent. I will recommend this dealership.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, thank you for recommending Lexus of Northborough! We're delighted to hear that Val and Adam provided excellent service during your visit. We look forward to seeing you again in the future!