Reviews
What a great team! From Sales to Service, everyone was so helpful in ensuring I was taken care of!
What a great team! From Sales to Service, everyone was so helpful in ensuring I was taken care of!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Hannah, we're so happy we were able to help you out! If you're ever in need of more help, please let us know!
Beware!!! This is the dealership that everyone warns you about when you’re a female buying a car. Ladies don’t come or bring a man to help you out. They offer you with the lowest price on your trade $1000k less than online quote, by making your trade look bad. Go with Carvana or Carmax since they stick to the price you get online. Mo is a crook wanting me to pay an additional $3k while my trade was newer and less miles than their car. I had bad buyers remorse the next day after realized that they con me. They didn’t even help me with buying new tires at internal dealer price like the sales manager stated. Once they get your sale they don’t care in helping you either. Terrible all around experience!
Beware!!! This is the dealership that everyone warns you about when you’re a female buying a car. Ladies don’t come or bring a man to help you out. They offer you with the lowest price on your trade $1000k less than online quote, by making your trade look bad. Go with Carvana or Carmax since they stick to the price you get online. Mo is a crook wanting me to pay an additional $3k while my trade was newer and less miles than their car. I had bad buyers remorse the next day after realized that they con me. They didn’t even help me with buying new tires at internal dealer price like the sales manager stated. Once they get your sale they don’t care in helping you either. Terrible all around experience!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback. We take all customer concerns seriously and want to address your experience directly. Our goal was to accommodate your request for an even trade, title-for-title. To make this happen, we significantly discounted the price of our vehicle to match the value of your trade-in and eliminate any out-of-pocket difference. We apologize for any misunderstanding regarding the final numbers, but our team worked diligently to structure the exact deal you requested at the time of purchase. We understand that buying a vehicle is a major decision, and we are truly sorry to hear that you are experiencing buyer’s remorse. Please note that under North Carolina law, there is no cooling-off period or automatic return policy for vehicle purchases. However, we remain committed to resolving the outstanding discussion regarding your tires. Regarding your tires, our General Sales Manager and Service Manager are actively working on a resolution for you to purchase tires at our internal price. Please reach out to Raj Kapoor and Mario Herrera at [email protected] and [email protected] to discuss this further.
I showed up for my service and was helped very quickly. The service was done professionally.
I showed up for my service and was helped very quickly. The service was done professionally.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
I think the customer service could be alot better specifically in the service department it seems as if there are way too many nonchalant service advisors much like the one I had on my last visit Jamarion was less than helpful so much another service had to assist. It honestly made want to take my car to be serviced at another Nissan Dealership which would be out of my way because the South blvd location is much closer . My wait was longer than the initial time he said my car would be ready I just left feeling really disappointed
I think the customer service could be alot better specifically in the service department it seems as if there are way too many nonchalant service advisors much like the one I had on my last visit Jamarion was less than helpful so much another service had to assist. It honestly made want to take my car to be serviced at another Nissan Dealership which would be out of my way because the South blvd location is much closer . My wait was longer than the initial time he said my car would be ready I just left feeling really disappointed
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- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 343-5040 when you have a chance. Thank you, and we look forward to hearing from you.
Maria Castro - service consultant is the best, very professional and explain everything clearly. She recommend with the best way, what we need pay attention for the next service. I like so much this lady
Maria Castro - service consultant is the best, very professional and explain everything clearly. She recommend with the best way, what we need pay attention for the next service. I like so much this lady
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re glad our service consultant could walk you through each step clearly and outline what to watch for at your next visit. Thank you for trusting us with your Nissan Rogue. We look forward to helping you again. Robert Nicholson General Manager 704-552-3511
I like the service provided. Friendly and professional. The prices were expensive, however, the service is something I would refer those I love and care for, to seek at Scott Clark Nissan. Thank you.
I like the service provided. Friendly and professional. The prices were expensive, however, the service is something I would refer those I love and care for, to seek at Scott Clark Nissan. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us for your Nissan Sentra service. We’re glad our team was friendly and professional, and we appreciate you recommending us despite the pricing. We look forward to caring for your loved ones’ vehicles in the future. Robert Nicholson General Manager 704-552-3511
I have been coming to this dealership for over 20 years. This is my 2nd Nissan Titan. The guys in the service dept are top notch. Mario, Niguel and Jamie are true professionals
I have been coming to this dealership for over 20 years. This is my 2nd Nissan Titan. The guys in the service dept are top notch. Mario, Niguel and Jamie are true professionals
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting us with your Nissan Titan over the past 20 years. We’re pleased to hear our service department provided the professional care you deserve. Robert Nicholson General Manager 704-552-3511
Everyone was very cheerful and friendly. My salesman Darrius was awesome ? I would highly recommend him. He made sure the deal got done. Great job Darrius Epps.
Everyone was very cheerful and friendly. My salesman Darrius was awesome ? I would highly recommend him. He made sure the deal got done. Great job Darrius Epps.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
That was my first time at this dealership and Everything was great. I went in for an oil change and I was in and out.
That was my first time at this dealership and Everything was great. I went in for an oil change and I was in and out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us for your Nissan Pathfinder’s oil change. We’re pleased your first experience went smoothly and that we had you back on the road promptly. We look forward to serving you again. Robert Nicholson General Manager 704-552-3511
Customer service was 10/10! Very nice and helpful and most importantly, didn?t over charge or try and sell us something we didn?t need!!!
Customer service was 10/10! Very nice and helpful and most importantly, didn?t over charge or try and sell us something we didn?t need!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It’s wonderful to know our staff provided helpful service and honest advice for your Nissan Altima. We believe in recommending only what’s needed and maintaining clear pricing. Thanks for sharing your feedback. Robert Nicholson General Manager 704-552-3511