Reviews
It was a great experience and everything went well. Very polite and kind customer service Representative. I will ask
It was a great experience and everything went well. Very polite and kind customer service Representative. I will ask
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted that your Nissan Rogue service went smoothly and that Brandon provided such polite and kind assistance. Thank you for choosing us for your Nissan needs. We look forward to assisting you again. Robert Nicholson General Manager 704-552-3511
I always have a positive experience when I have my vehicle serviced. My service was very knowledgeable and provided excellent service.
I always have a positive experience when I have my vehicle serviced. My service was very knowledgeable and provided excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It’s great to hear Ja’Marion and our service team provided knowledgeable and attentive care for your Nissan Pathfinder. We’re happy each visit leaves you with a positive experience. We look forward to welcoming you back for your next service. Robert Nicholson General Manager 704-552-3511
It was great as always coming in to Scott Clark Nissan on South Boulevard. Working with Nigel continues to be a very good experience. I know he is taking good care of our car and he is always great to work with. Everything went very smoothly. I really appreciate the people that work at Scott Clark Nissan. I feel like they’re very trustworthy company and the people I work with our trustworthy.
It was great as always coming in to Scott Clark Nissan on South Boulevard. Working with Nigel continues to be a very good experience. I know he is taking good care of our car and he is always great to work with. Everything went very smoothly. I really appreciate the people that work at Scott Clark Nissan. I feel like they’re very trustworthy company and the people I work with our trustworthy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is awesome to hear! Nigel is a valued employee and your kind words are definitely appreciated! -Robert Nicholson General Manager 704-552-3511
Darrius, My salesman did a great job processing my paperwork. Overall, the staff were great to work with. They helped me set up car play and the Nisan Connect which is a great feature for the car.
Darrius, My salesman did a great job processing my paperwork. Overall, the staff were great to work with. They helped me set up car play and the Nisan Connect which is a great feature for the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to hear Darrius handled the paperwork so efficiently. We’re glad our team helped set up CarPlay and NissanConnect for you. Enjoy driving your new Nissan! Robert Nicholson General Manager 704-552-3511
Excellent, fast, efficient and got me exactly what I wanted for the price I wanted! In and out quickly. HIGHLY RECOMMEND
Excellent, fast, efficient and got me exactly what I wanted for the price I wanted! In and out quickly. HIGHLY RECOMMEND
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s great to know Kale helped you secure your new Nissan Murano so quickly and within your budget. We’re pleased the process was efficient and met your expectations. Thank you for recommending us! Robert Nicholson General Manager 704-552-3511
We did purchase a vehicle here, and we are happy with that vehicle. It was just an average experience at first, and was originally 3 stars, that had a few issues. We were there mid-afternoon and ended up leaving 2 hours after closing. We did stop in to drive one vehicle and switched to another after the first was not what we were looking for. This did add time to our day. But in the end, we did feel rushed to get back home after such a long day. We only received one key and no floor mats. It was a used car and both of these are on us for not following up after asking about a second key and not getting confirmation. We thought there were floor mats but were told we were mistaken. Again, on us in the end. These two issues added an extra $700 to the deal as this was out of our pocket on top of the purchase. We will look closer and bring our issues up earlier and with management next time, but they do their job here and I can say customer satisfaction is not just a slogan but an actual goal! We will visit them to see if they have our next vehicle the next time we look. We were contacted about our experience and were given solutions that were not offered at first. We ended up getting a second Factory key to the vehicle and reimbursed for the items that were short on delivery (floormats and blank key fobs) that could have been a cost to us on top of the original purchase price. In the end, the deal that we thought we got was the deal we ended up getting. That level of making it right is not something everyone does these days. Kudos to the team for making happy customers out of us! I know we appreciate it! We really did get a fair price for our vehicle; paid a fair price for the vehicle we purchased and got the car that we really wanted. We will be going back and will send others who are looking to this store. A misunderstanding that led to great relationships because of willingness to listen. That is not normal these days! Just go here!
We did purchase a vehicle here, and we are happy with that vehicle. It was just an average experience at first, and was originally 3 stars, that had a few issues. We were there mid-afternoon and ended up leaving 2 hours after closing. We did stop in to drive one vehicle and switched to another after the first was not what we were looking for. This did add time to our day. But in the end, we did feel rushed to get back home after such a long day. We only received one key and no floor mats. It was a used car and both of these are on us for not following up after asking about a second key and not getting confirmation. We thought there were floor mats but were told we were mistaken. Again, on us in the end. These two issues added an extra $700 to the deal as this was out of our pocket on top of the purchase. We will look closer and bring our issues up earlier and with management next time, but they do their job here and I can say customer satisfaction is not just a slogan but an actual goal! We will visit them to see if they have our next vehicle the next time we look. We were contacted about our experience and were given solutions that were not offered at first. We ended up getting a second Factory key to the vehicle and reimbursed for the items that were short on delivery (floormats and blank key fobs) that could have been a cost to us on top of the original purchase price. In the end, the deal that we thought we got was the deal we ended up getting. That level of making it right is not something everyone does these days. Kudos to the team for making happy customers out of us! I know we appreciate it! We really did get a fair price for our vehicle; paid a fair price for the vehicle we purchased and got the car that we really wanted. We will be going back and will send others who are looking to this store. A misunderstanding that led to great relationships because of willingness to listen. That is not normal these days! Just go here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Trey, for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, we'd love to address your concerns in detail. I wish you would have contacted me, I had no idea that the car came with only one key. I certainly can help with that. Robert Nicholson General Manager 704-552-3511
Had a little setback but customer service was great and they resolved everything. Which work out .
Had a little setback but customer service was great and they resolved everything. Which work out .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you letting us know about your experience. We’re pleased our customer service team addressed the issue and got your Nissan Murano back on track. Thank you for the five-star rating. Robert Nicholson General Manager 704-552-3511
I’ve been having my cars serviced at this dealership for over ten years now. The service team has been great and knowledgeable about my vehicles and given me good advice on my vehicles upkeep. I will definitely keep bringing my cars to this location for service.
I’ve been having my cars serviced at this dealership for over ten years now. The service team has been great and knowledgeable about my vehicles and given me good advice on my vehicles upkeep. I will definitely keep bringing my cars to this location for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We strive for excellence and this is good to hear! Please don't hesitate to reach out to me for anything in the future... Robert Nicholson General Manager
Great customer service and staff is knowledgeable about the products and services rendered. Keep up the good work!
Great customer service and staff is knowledgeable about the products and services rendered. Keep up the good work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re glad to hear you had a great experience with our team and found our staff knowledgeable and helpful. Your feedback means a lot to us, and we’ll be sure to share it with everyone. We truly appreciate your support and look forward to serving you again!
Very professional service advisor and I appreciated having coffee and donuts available. I would recommend them to anyone who owns a Nissan.
Very professional service advisor and I appreciated having coffee and donuts available. I would recommend them to anyone who owns a Nissan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your kind words! We’re glad you had a great experience with our service advisor and enjoyed the coffee and donuts while you waited. We truly appreciate your recommendation and look forward to taking care of your Nissan again in the future!