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South Charlotte Nissan

(1,307 reviews)
New (888) 702-1569 (888) 702-1569
Used (704) 274-3214 (704) 274-3214

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I received great customer service, as always. Thanks so much for making time for me.

I received great customer service, as always. Thanks so much for making time for me.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Workers were very helpful an the mechanic was super fast with the oil change. Not too pricey.

Workers were very helpful an the mechanic was super fast with the oil change. Not too pricey.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Brandon keeps me informed about any mechanical issues I may have immediately after maintenance is completed!

Brandon keeps me informed about any mechanical issues I may have immediately after maintenance is completed!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service advisor JaMarion Heath was honest about what service I needed to take care of .He made me feel that I could trust his advice b/c it was my first time having him as the service advisor. For the past four years I had the same service advisor but he was promoted to manage another Nissan dealership. After that my next service advisor I only had one then he changed positions so now I’m going to try to keep Mr Heath .I like dealing with the same service advisor so that I can have confidence in him with knowing he will help me keep my car in running.

Service advisor JaMarion Heath was honest about what service I needed to take care of .He made me feel that I could trust his advice b/c it was my first time having him as the service advisor. For the past four years I had the same service advisor but he was promoted to manage another Nissan dealership. After that my next service advisor I only had one then he changed positions so now I’m going to try to keep Mr Heath .I like dealing with the same service advisor so that I can have confidence in him with knowing he will help me keep my car in running.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words about your experience here at South Charlotte Nissan. We try every day to satisfy our customers and it's always nice to know when we succeed.

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Besides keeping a record of all my visits, they continue to keep my aging car (2012) running like new.

Besides keeping a record of all my visits, they continue to keep my aging car (2012) running like new.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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What a great team! From Sales to Service, everyone was so helpful in ensuring I was taken care of!

What a great team! From Sales to Service, everyone was so helpful in ensuring I was taken care of!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Hannah, we're so happy we were able to help you out! If you're ever in need of more help, please let us know!

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Everyone was good to us customer service to the salesperson to the guy that helpedEveryone was good to us customer service to the salesperson to the guy that helped

Everyone was good to us customer service to the salesperson to the guy that helpedEveryone was good to us customer service to the salesperson to the guy that helped

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Great dealership! Quick and efficient! Got me what I needed and took great care of me in service!

Great dealership! Quick and efficient! Got me what I needed and took great care of me in service!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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The service department personnel are always courteous and professional! Thank you Nigel Young for taking care of me.

The service department personnel are always courteous and professional! Thank you Nigel Young for taking care of me.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Rhonda, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Nigel was wonderful. He was polite & took care of my needs. He made sure to listen & answer all my questions

Nigel was wonderful. He was polite & took care of my needs. He made sure to listen & answer all my questions

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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