Reviews
Darrius was knowledgeable and very good at explaining things the right way. I enjoyed working with him!
Darrius was knowledgeable and very good at explaining things the right way. I enjoyed working with him!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Scott Clark Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!
I felt welcomed by salesman's Darrius from the time he came outside util the deal was made and I drove off....
I felt welcomed by salesman's Darrius from the time he came outside util the deal was made and I drove off....
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that Darrius welcomed you from the moment you arrived and stayed with you until you drove off. We’re glad everything went smoothly and appreciate the five-star rating. Enjoy your new Nissan and please let us know how we can assist in the future. Robert Nicholson General Manager 704-552-3511
Maria Castro - service consultant is the best, very professional and explain everything clearly. She recommend with the best way, what we need pay attention for the next service. I like so much this lady
Maria Castro - service consultant is the best, very professional and explain everything clearly. She recommend with the best way, what we need pay attention for the next service. I like so much this lady
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We’re glad our service consultant could walk you through each step clearly and outline what to watch for at your next visit. Thank you for trusting us with your Nissan Rogue. We look forward to helping you again. Robert Nicholson General Manager 704-552-3511
I like the service provided. Friendly and professional. The prices were expensive, however, the service is something I would refer those I love and care for, to seek at Scott Clark Nissan. Thank you.
I like the service provided. Friendly and professional. The prices were expensive, however, the service is something I would refer those I love and care for, to seek at Scott Clark Nissan. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us for your Nissan Sentra service. We’re glad our team was friendly and professional, and we appreciate you recommending us despite the pricing. We look forward to caring for your loved ones’ vehicles in the future. Robert Nicholson General Manager 704-552-3511
I have been coming to this dealership for over 20 years. This is my 2nd Nissan Titan. The guys in the service dept are top notch. Mario, Niguel and Jamie are true professionals
I have been coming to this dealership for over 20 years. This is my 2nd Nissan Titan. The guys in the service dept are top notch. Mario, Niguel and Jamie are true professionals
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting us with your Nissan Titan over the past 20 years. We’re pleased to hear our service department provided the professional care you deserve. Robert Nicholson General Manager 704-552-3511
Everyone was very cheerful and friendly. My salesman Darrius was awesome ? I would highly recommend him. He made sure the deal got done. Great job Darrius Epps.
Everyone was very cheerful and friendly. My salesman Darrius was awesome ? I would highly recommend him. He made sure the deal got done. Great job Darrius Epps.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
That was my first time at this dealership and Everything was great. I went in for an oil change and I was in and out.
That was my first time at this dealership and Everything was great. I went in for an oil change and I was in and out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing us for your Nissan Pathfinder’s oil change. We’re pleased your first experience went smoothly and that we had you back on the road promptly. We look forward to serving you again. Robert Nicholson General Manager 704-552-3511
Customer service was 10/10! Very nice and helpful and most importantly, didn?t over charge or try and sell us something we didn?t need!!!
Customer service was 10/10! Very nice and helpful and most importantly, didn?t over charge or try and sell us something we didn?t need!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It’s wonderful to know our staff provided helpful service and honest advice for your Nissan Altima. We believe in recommending only what’s needed and maintaining clear pricing. Thanks for sharing your feedback. Robert Nicholson General Manager 704-552-3511
The work done by the service department seems to be top notch but the communication was awful. At one point my service advisor quit and I went days without hearing anything. When a new service advisor was assigned the communication did not improve. After the work was completed I was told of all of the back and forth with the warranty company and, while I really appreciate the effort, it didn't change the fact that getting updates was like pulling teeth. I feel like I had to reach out three or four times before I got any response. I wasn't looking for phone calls or letters, just a simple text letting me know what was happening once or twice a week would have sufficed. And they're AI ChatBot that answered the phone was profoundly annoying and unhelpful.
The work done by the service department seems to be top notch but the communication was awful. At one point my service advisor quit and I went days without hearing anything. When a new service advisor was assigned the communication did not improve. After the work was completed I was told of all of the back and forth with the warranty company and, while I really appreciate the effort, it didn't change the fact that getting updates was like pulling teeth. I feel like I had to reach out three or four times before I got any response. I wasn't looking for phone calls or letters, just a simple text letting me know what was happening once or twice a week would have sufficed. And they're AI ChatBot that answered the phone was profoundly annoying and unhelpful.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, David. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Robert Nicholson General Manager 704-552-3511
Amazing service as always, the team at Scott Clark Nissan was attentive and cared about my goals and needs. From the moment I came there I was acknowledged and helped. Brandon owned my issue from start to finish as if it was his own. I appreciate this level of service. Thank you!
Amazing service as always, the team at Scott Clark Nissan was attentive and cared about my goals and needs. From the moment I came there I was acknowledged and helped. Brandon owned my issue from start to finish as if it was his own. I appreciate this level of service. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re delighted our staff attentively addressed your needs and kept you informed throughout your Nissan Altima service. Knowing you felt acknowledged from the moment you arrived is wonderful. Please reach out whenever you need assistance again. Robert Nicholson General Manager 704-552-3511