Reviews
BreAnna Griffin is the best!!!
BreAnna Griffin is a car shopper's dream come true! I can't say enough about this sweet, wonderful, and super helpful young lady! She made car shopping fun and made sure I knew exactly what I was purchasing and how everything on the car worked before I drove it off the lot. I was informed of everything from where to bring my car for service to properly setting up my Bluetooth and how to operate it. I felt 100% confident in my purchase upon leaving the dealership with my new "baby," and made an awesome new friend! I will definitely be contacting BreAnna for all of my future car needs!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words on behalf of BreAnna, Elonuterri! I am happy to hear that she made you 100% confident about your purchase. Congratulations on your new vehicle!
Top Notch Staff
Breanna was a truly special salesperson! We originally came to meet her on a used car that turned out to be less than what we wanted and walked away, but a few weeks later when we found the car we truly wanted she jumped in and made sure that a very negative experience (not of her doing) turned into an amazing one for the whole family! She even kept our daughter busy on the test drive so that we could sit up front and talk over our decision! You can tell she loves what she does and will do everything in her power to make sure you love the car you purchase. Please consider her for your next sales consultant!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Volkswagen of South Charlotte! It is so wonderful to hear about your experience with Breanna. Thank you for taking the time to provide us with your feedback!
Great people!
BreAnna was wonderful, friendly, and amazing to work with. She got us what we wanted for our daughter attending college from So Cal. Not only were we in and out in a timely manner, but she made us feel like family! Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback on behalf of BreAnna. It is wonderful to hear that she was so friendly and amazing to work with. Thank you for choosing Volkswagen of South Charlotte.
VW South and BreAnna: perfect fit
Bought a vehicle from BreAnna back in December and you couldn't ask for a more caring and attentive saleswoman. She really does put her customers and their families first. Even made a friend in my 7 y/o and that's tough to do. I've been getting my cars serviced at VW South for years and you couldn't ask for a better service team. Everything is explained up front and fixed right the FIRST time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Josh. Thank you for your positive feedback on behalf of BreAnna. We appreciate your continuous support and business over the years. Should you need anything else in the future, please do not hesitate to reach out.
BreAnna Griffin
We purchased a Volkswagen Beetle and had BreAnna as our salesperson. She absolutely made our experience! I have never before enjoyed purchasing a vehicle because of all the hassle and the time involved. That is until BreAnna. From the very moment she introduced herself until the purchase was final it was fun. I left the dealership feeling like I had made a friend. We laughed, talked about cars and ourselves, and the time passed so fast. Little did I know that 2 years later I would still be in touch with her. She truly made us a member of the VW family. I would highly recommend her to any and everyone! She is a jewel and I promise buying a car will be a different experience with her involved! South Charlotte VW you are so blessed to have her on your team!!! Tara Hill
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind review, Tara! We're glad that BreAnna was able to attend to your needs and help you feel welcome and respected at our dealership. We appreciate your business and look forward to serving you again in the future!
Brand new GTI Autobahn -Great experience!!
We went to a few VW dealerships looking for a new Golf R or GTI! Some had limited stock, arrogant staff or were overpriced. The team here was excellent led by our Greek compatriot "Spiro" who was very thorough, sincere, and knowledgeable, and most of ALL gave us a great deal! We traded in from a Kia Forte 5, and the car and dealership were way above the prior experience with Kia. We loved the cars, the whole experience, the Finance manager was very enthusiastic, and easy to execute the docs with. Everything they said they would do ...was executed with precision. Love the car, and great service too. Thank You!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! I am so happy to hear about your trade in experience with Spiros, John, and the rest of my team. Thank you for choosing Volkswagen of South Charlotte!
2017 alltrack
Needed a wagon for the cargo room. Talk to Peder via email first, then at the dealership. Peder and the staff were excellent! it was truly a no hassle experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you sharing your review! It is wonderful to hear that you had the excellent buying experience we strive for. We will be sure to pass your words along to Peder. Thank you for your business and we hope to see you again soon!
Great price awesome service
Volkswagen of south charlotte is a great place to buy a car. Employees there treat you like a family and are willing to come out of their way to help you with the purchase. They're the dealers more focused on meeting your needs rather than profit. After all I feel buying experience is more important in the process of buying a car and I'm definitely delighted to be at this place for buying my car. Wale's help is much appreciated from the start until the finish of car buying process. He definitely goes far and beyond to help in all ways he can.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Anand! We're happy that you felt welcome and respected at our dealership. We appreciate your business and look forward to serving you again in the future!
Great experience!
I just bought my first new car in the US and I had a great experience while working on this purchase with Peder Jeppesen. I definitely would recommend stopping by at Volkswagen of South Charlotte if you are on the market for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Luciano! We're glad that you had an amazing first-time purchasing experience. We appreciate your business and look forward to serving you again in the future!
Easy car buying experience
I've been looking for a dependable used car for weeks, and fretted about visiting car dealerships. Found the vehicle I liked online, so off I went to the dealership for the "interaction". I was met by Kent, and was immediately impressed with his approach. There was no sales pressure, answered my questions when I had them, added input when I was looking. I explained that I was looking at another car at another dealership, but he was unfazed. Upon returning from the test drive, I advised that I was on my way to visit another dealership and to my surprise, there was NO pressure to buy now. He understood and asked if I needed anything. I called later that day and worked through the deal via text and phone calls (my preference). Extremely easy to deal with and had the "deal" complete before returning to the dealership. I had test drove the car on Sunday and finalized the purchase on Tuesday. At this dealership I didn't experience all the things that I hate when visiting the other dealerships (pressure, bait and switch, working back in forth with the manager, games..). Kent made the process super easy and I would highly recommend this dealer to anyone looking to buy a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your many recommendations! I am happy to hear about your no pressure experience with my team at Volkswagen of South Charlotte. I look forward to letting Kent know about your review. Thanks for the five-star review!