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Volkswagen of South Charlotte

(2,444 reviews)
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of South Charlotte from DealerRater.

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The only place to buy a car!!

The best car dealership you will find here in Charlotte North Carolina. Friendly staff and sales men that are willing to put you in the car of your dreams. My family and I love the crew here at VW of South Blvd

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

best!!

words can't describe the great service!!! Ask for either of thees guys and you will get what you want at all times !!!!! Thanks Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience, communication

I came from New Jersey to buy a rare used car that VW of SC had in their inventory. We arrived at an agreed price quickly, their shuttle was available immediately to pick me up from the airport. No hidden charges, pressures to buy service plans, any other shenanigans. Very nice atmosphere inside the dealership. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

VW South Charlotte

Excellent experience with VW team and Sales rep. Matt. No pushing on extra's just trying to provide what I was looking for at a good price. A pleasure to work with as opposed to other Dealers...specifically a Toyota one that was not proactive in helping me make a purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchased a new Jetta

Excellent service from sales and finance . Very professional staff in all areas, dealership was well maintained and staff was hassle free. Would recommend this dealership to all looking for great pricing, service and comfortable enviroment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience!

I bought a VW Passat. I had a seamless buying experience with Ramsey A. He was very professional. I highly recommend this dealership. Keep up the great work! ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I enjoyed the purchase experience.

The purchase went so smoothly and I love my new GTI. Michael and Brian were able to help me lock down on what I want exactly for my dream car. And they were very respectful for my culture background, I got what I want and also I have spent a lovely afternoon time with them. Would recommend the dealer to any friends I have, or myself in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

what a great experience!!

Thank you, Michael Pasaro and Brian Soboh, Sales Manager for the great service. They took care of me and even though I was probably the most complicated customer in time history, I got my wagon and for a price that I can afford!!! Thanks to the help of these guys, I can be mobile again finally after moving to Charlotte not long ago. If your looking for great service, a good car and someone who will go beyond the extra mile - check this place out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recall on Jetta

I have been here before and have always experience the best service. Thanks to Matt Hettel for his help in getting the car fixed so fast. I was in and out in 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My new Jetta 2016

I bought my jetta about two weeks ago and I love it. the service was great and they gave me a great trade in on my crappy old car plus an extra $2000 for a special they have. I had a surprise flat THE DAY AFTER I BOUGHT IT but thanks to some extra coverage I was talked into, my car was towed to them and the tire was replaced for FREE!! Couldn't ask for better customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.