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Rick Hendrick Toyota of Fayetteville

(3,032 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(3,032 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota of Fayetteville from DealerRater.

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Larry did great job!

Larry did great job! He got me in my first car! So excited!! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thi Nguyen, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

Great experience with in buying my wife a new car.

Great experience with in buying my wife a new car. Allen is awesome at what he does and he kept us informed throughout the whole transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph Davis, we're glad you had such a wonderful experience with us!

Great experience with Allen!

Great experience with Allen!! This dealership is great place to buy a car or truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Allen got me a great deal on a new car !

Allen got me a great deal on a new car !! He explained everything in detail and kept us entertained.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Maci Mccullough, thank you; we appreciate your feedback!

I recently had an exceptional experience at Rick Hendrick

I recently had an exceptional experience at Rick Hendrick Toyota of Fayetteville, thanks to my amazing salesperson, Caleb. From the moment I arrived, I was impressed by the welcoming atmosphere and the professionalism displayed by the staff. Caleb stood out with his outstanding knowledge and passion for helping customers. He took the time to listen to my needs and preferences, guiding me through the extensive inventory to find the perfect vehicle. His patience and transparency throughout the process made me feel comfortable and informed, which is often hard to come by in car buying experiences. Not only did Caleb answer all my questions, but he also provided valuable insights about the features and benefits of the models I was interested in. He went above and beyond to ensure that all my concerns were addressed, and I truly appreciated his dedication. The entire dealership exemplified excellent customer service, with a clean and organized environment that made the experience enjoyable. The financing process was straightforward, and I felt that I was treated fairly every step of the way. Thanks to Caleb and the team at Rick Hendrick Toyota of Fayetteville, I drove away in a vehicle that I absolutely love. I highly recommend this dealership to anyone looking for a positive and hassle-free car buying experience. Thank you, Caleb, for your exceptional service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Daron, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Toyota of Fayetteville.

Allen helped me get a tremendous deal on a new car.

Allen helped me get a tremendous deal on a new car. The whole process went very smooth and I will be back for another car very soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sam Williams, thank you for sharing your positive experience!

Allen treated me great and the whole process was very

Allen treated me great and the whole process was very smooth. Awesome dealership and awesome staff!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Helen Booth, we really appreciate your feedback!

If you are in the market for a vehicle Gabrie is the man

If you are in the market for a vehicle Gabrie is the man to go and see .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carlos, thank you for sharing your positive experience!

Brandon was very professional and very knowledgeable.

Brandon was very professional and very knowledgeable. He was able to explain everything on the receipt about all the services that were completed. He was also able to explain what each services comprised of and when was the appropriate time to get it done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Athol Holness, we really appreciate your feedback!

I can't say enough good things about Kujana Everett.

I can't say enough good things about Kujana Everett. She was warm, welcoming, and genuinely cared about finding me the right car. Her energy is unmatched. Highly recommend her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Diamond Trusell, thank you so much for your positive comments about Rick Hendrick Toyota of Fayetteville!