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Rick Hendrick Toyota of Fayetteville

(3,049 reviews)
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(3,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota of Fayetteville from DealerRater.

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Worked with Antony Velasquez and had a great experience.

Worked with Antony Velasquez and had a great experience. He got me a payment that I was comfortable with and the exact car that I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sarah, thanks for your praise and kind comments about our team.

I'm very happy with Rick Hendricks Toyota.

I'm very happy with Rick Hendricks Toyota. Douglas was such a great help and very patient with me. He has the BEST customer service and knows how to take care of his customers. Looking forward to seeing you soon so you can help my son get his car. Keep up the great work that you do Douglas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lorenacjd, thanks for your praise and kind comments about our team.

Worked with Allen today and bought 2 cars from.

Worked with Allen today and bought 2 cars from. He made everything easy and explained every step in detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kameran Brock, thanks for your praise and kind comments about our team.

Thank you wizzle for helping me get into a new Corolla.

Thank you wizzle for helping me get into a new Corolla. We got a beautiful black sport edition. I love the look and all the great features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Astrid, we really appreciate your feedback!

Wizzle was a great help.

Wizzle was a great help. We came in and told him we didn’t want to spend all day in the dealer. We left in a new Corolla se in 3 hours. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Wizzle was very professional and detailed.

Wizzle was very professional and detailed. Helped me and the wife get a great deal on a Rav4. And he was so patient with us great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dwayne, we're glad to hear you enjoyed your visit.

We had a great experience at Rick hendrick toyota.

We had a great experience at Rick hendrick toyota. Caleb was excellent and really took our feelings and concerns into consideration. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thea, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

Teresa brown does a excellent job of customer service I

Teresa brown does a excellent job of customer service I enjoyed working with her she has a welcoming attitude she explained everything and gave me updates on my vehicle status

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Constance Sterling, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

Antony Velasquez Gomez is the best salesman at Rick

Antony Velasquez Gomez is the best salesman at Rick Hendrick Toyota of Fayetteville, especially if you speak spanish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Joseph Fowler, we are so pleased you enjoyed your visit to Rick Hendrick Toyota of Fayetteville!

I simply had the best experience with my salesman Caleb

I simply had the best experience with my salesman Caleb he was genuine and very knowledgeable about all my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jeff, thanks for your praise and kind comments about our team.