Volkswagen of Garden Grove

I'm very pleased with customer service at this dealer. Clayton was amazing. I had to leave my car to get service while on vacation. He texted me and keep... me updated about my car during the week. I got my car fixed ahead of schedule and they let me leave it there until I get back. Anya was also wonderful and very helpful. I'm a happy camper.

DO NOT PURCHASE A CAR FROM THEM. I purchased a brand new car, and after signing the papers, I find out that the car stereo is broken. They loaned me a... car and after one month I still had not recieved my new car. The GM given me less then 24 hours to return the loaner car and now expects my wife and to get back and forth from work in one car. I work in LA and my wife works in Anaheim. This place played me. DO NOT GO HERE...To top this the GM Agnus Gilford did not even come out of her office when I went back and returned the vehicle. What type of leadership is this dealership setting to the other employees. If your looking for a VW go to HB VW. Not only did I get the same car but we got free car washes for a year and a HB city parking pass. That is a sweet gift. GGVW 2 Thumbs down. HBVW AWESOME .

I have had a long relationship with VW of Garden Grove servicing our family VWs. Their service is top notch and I recently shopped around for a used Golf... TDI. I found some online and tested 3 different ones. I am not going to comment too much on other VW dealers, but one gave me a high price with no room for negotiation and I though like they could do a better job prepping the car for sale. The other VW dealer I visited took me for a test drive in a car that lit up with a bunch service lights on the dashboard (including service engine soon) while we were testing it. If this is their idea of 112 point Certified Pre Owned Inspection then I say: No, thank you. I will look elsewhere. So, I thought, why not ask at the place I know from service? I did, and not only they found the right car for me but I also purchased it at the price I was happy with. Not to mention, I had the service I know inspect it and put a 24 month warranty on it. Could I ask for more? Some names to praise here: Jeremy Jones, the sales manager who found the right car for me, Amanda White & Maaz Tousi who handled all the paperwork quickly, and my long time service manager Gene McCoy and his service team. Thanks for taking a good care of us!

I went in for regular maintenance on my car and Nathan (who sold me my car originally) noticed that I drive a ridiculous amount of miles to and from work... everyday & because of this, my two year old car already had 50k miles on it! Nathan ended up getting me a great deal that allowed me to trade in my car for a brand new, upgraded version with a lease deal that totally fits my needs and makes more sense considering my driving habits. Nathan is very thoughtful and really looks out for the customer's best interest. If buying a car from here, always ask for Nathan! I always leave happy and confident in my buying decision after working with him. :)

Jeremy Jones and Zhong Ren were awesome in getting me a great deal. Gave me a above average amount for my trade and saved me a large amount on my lease.... They definitely cared about my situation and aimed to help me. Highly recommend this dealer over the others.

Zhong was very helpful and patient. He did not rush through the process and took time to go through everything. He was also very nice.

I was asked to help my granddaughter in her purchase of a car that she found at VW of Garden Grove. The salesman, Walter Uston, was very courteous and... personable. He expedited the process and we were out of the dealership within an hour, which is unprecedented in my experience. My granddaughter is extremely happy with her car and I would certainly recommend this dealership and Walter to anyone.

We are so please with our car and with the service we received during the purchasing process. Everyone was helpful, friendly, and informative. We've recommended... Walter to many of our friends and acquaintances!

I'm very happy with my New VW. The car is a champ. The sales people at Volkswagen Garden Grove are like family. Walter treated me very well and I could... not be happy. I'm a very satisfied customer. joey sandoval

Maaz was very helpful in aiding us in our recent purchase at gg vw. He took the time to go over the different types of golfs they had available and made... it much easier to decide what we really wanted. Overall peasant experience at gg at vw and would recommend others to purchase their new vehicles there.