Reviews
Extremely professional
Didn’t even end up buying a car but they were super super helpful, educated, and very easy to work with. Will be back in a few months when I’m ready for sure!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Didn’t buy anything but they were super helpful in my search for a new car, very educational and helped in every way. Will 100% go to them next time I can afford my dream car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at a car dealership!!!! Pleasant
At Brians Auto, Gary was professional, knowledgeable and respectful. Great inventory and pricing So happy to have worked with them. great experience dealing with them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly and accommodating.
Friendly and accommodating. Very nice selection of clean vehicles. Happy with my purchase. I would come back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Completely satisfied!
My recently purchased 2002 T-bird is truly mint! Thanks to the respectful treatment and selection at Brian’s. I was in the market for this vehicle and Brian’s had the cleanest one available and at a fair price. Special thanks to Dillan, Gary, Brian, and Billy! This is a family business, there for 30 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ever responded.
Ever responded. Even if the vehicle I inquired about was sold, someone should have responded.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
no response from dealer
contacted them about a car they had listed for sale. after several weeks car still shows as being for sale but no one from the dealership bothered to get back to me.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
i inquired about a vehicle listed on their website. put...
i inquired about a vehicle listed on their website. put in a request for pictures since none were posted. never heard back from them at all.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Got car and returned it to them.
Got the 2008 granturismo(red) and since day 1 wasn't working. Gary is full of him self and lie all the way to almost supreme Court. Brian toke the car back. I don't know how they still selling it as it have tons of problems. Will not recommend to others.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Dishonest, typical used car salesman
Bought a used Bentley from them and was told that if I wasn't happy with the car they would take it back and make me happy. Nothing could be further from the truth. Gary, is full of himself and hot air. After keeping my wife and I there for almost 3 hours during the initial sales process, he introduced himself to her again 4 days later, when I picked up the car as if he had never met her. A $70k car came with no gas. When I asked about this, Gary begrudgingly put in $20 worth of gas and when I asked why it wasn't filled up, it was because his brother had the credit card. In the interest of fairness, I did put a crack in the front of the car under the grill which they did fix for free. that was nice, but was the only nice thing they did. When I called to speak to Gary about trading the car for a Maserati I saw on the lot, he abruptly got on the phone and said, I have 30 seconds for you, I am with a customer. I asked if I could come down the next day to drive the Maserati, and he told me that there was a deposit on it. When I asked why he wasted my time, he told me that he was not the only salesman here, and he doesn't know everything. As a doctor and practice owner for 37 years, I am not used to being treated like this. The Final straw came when I called Brian, Gary's brother, and asked if they had gotten another Maserati in, as Gary had promised, and Brian told me I could have the same one that I was told was sold. Evidently, everyone in that place is a liar. Run far and run fast. They may sell nice cars, but they are as sleazy as used car dealers come.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase