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Brians Auto Center

(45 reviews)
Visit Brians Auto Center
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(732) 475-4972 (732) 475-4972

Reviews

(45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brians Auto Center from DealerRater.

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Extremely professional

Didn’t even end up buying a car but they were super super helpful, educated, and very easy to work with. Will be back in a few months when I’m ready for sure!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Didn’t buy anything but they were super helpful in my search for a new car, very educational and helped in every way. Will 100% go to them next time I can afford my dream car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at a car dealership!!!! Pleasant

At Brians Auto, Gary was professional, knowledgeable and respectful. Great inventory and pricing So happy to have worked with them. great experience dealing with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly and accommodating.

Friendly and accommodating. Very nice selection of clean vehicles. Happy with my purchase. I would come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Completely satisfied!

My recently purchased 2002 T-bird is truly mint! Thanks to the respectful treatment and selection at Brian’s. I was in the market for this vehicle and Brian’s had the cleanest one available and at a fair price. Special thanks to Dillan, Gary, Brian, and Billy! This is a family business, there for 30 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ever responded.

Ever responded. Even if the vehicle I inquired about was sold, someone should have responded.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

no response from dealer

contacted them about a car they had listed for sale. after several weeks car still shows as being for sale but no one from the dealership bothered to get back to me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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i inquired about a vehicle listed on their website. put...

i inquired about a vehicle listed on their website. put in a request for pictures since none were posted. never heard back from them at all.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got car and returned it to them.

Got the 2008 granturismo(red) and since day 1 wasn't working. Gary is full of him self and lie all the way to almost supreme Court. Brian toke the car back. I don't know how they still selling it as it have tons of problems. Will not recommend to others.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dishonest, typical used car salesman

Bought a used Bentley from them and was told that if I wasn't happy with the car they would take it back and make me happy. Nothing could be further from the truth. Gary, is full of himself and hot air. After keeping my wife and I there for almost 3 hours during the initial sales process, he introduced himself to her again 4 days later, when I picked up the car as if he had never met her. A $70k car came with no gas. When I asked about this, Gary begrudgingly put in $20 worth of gas and when I asked why it wasn't filled up, it was because his brother had the credit card. In the interest of fairness, I did put a crack in the front of the car under the grill which they did fix for free. that was nice, but was the only nice thing they did. When I called to speak to Gary about trading the car for a Maserati I saw on the lot, he abruptly got on the phone and said, I have 30 seconds for you, I am with a customer. I asked if I could come down the next day to drive the Maserati, and he told me that there was a deposit on it. When I asked why he wasted my time, he told me that he was not the only salesman here, and he doesn't know everything. As a doctor and practice owner for 37 years, I am not used to being treated like this. The Final straw came when I called Brian, Gary's brother, and asked if they had gotten another Maserati in, as Gary had promised, and Brian told me I could have the same one that I was told was sold. Evidently, everyone in that place is a liar. Run far and run fast. They may sell nice cars, but they are as sleazy as used car dealers come.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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