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Brian's Auto Center

(46 reviews)
Visit Brian's Auto Center
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(732) 475-4972 (732) 475-4972

Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brian's Auto Center from DealerRater.

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Dishonest, typical used car salesman

Bought a used Bentley from them and was told that if I wasn't happy with the car they would take it back and make me happy. Nothing could be further from the truth. Gary, is full of himself and hot air. After keeping my wife and I there for almost 3 hours during the initial sales process, he introduced himself to her again 4 days later, when I picked up the car as if he had never met her. A $70k car came with no gas. When I asked about this, Gary begrudgingly put in $20 worth of gas and when I asked why it wasn't filled up, it was because his brother had the credit card. In the interest of fairness, I did put a crack in the front of the car under the grill which they did fix for free. that was nice, but was the only nice thing they did. When I called to speak to Gary about trading the car for a Maserati I saw on the lot, he abruptly got on the phone and said, I have 30 seconds for you, I am with a customer. I asked if I could come down the next day to drive the Maserati, and he told me that there was a deposit on it. When I asked why he wasted my time, he told me that he was not the only salesman here, and he doesn't know everything. As a doctor and practice owner for 37 years, I am not used to being treated like this. The Final straw came when I called Brian, Gary's brother, and asked if they had gotten another Maserati in, as Gary had promised, and Brian told me I could have the same one that I was told was sold. Evidently, everyone in that place is a liar. Run far and run fast. They may sell nice cars, but they are as sleazy as used car dealers come.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 5 found this review helpful. Did you?
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Jaguar F-type

I wanted a Jaguar F-Type with low miles and good condition. I found it at Brian's Auto Center. The process was simple, I sent an email inquiry on Sunday, saw the car on Monday and went home with it that evening. The team was great and very professional. Thank you, Gary and team. I love my car, it drives amazing and can't wait to take the top down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Found the car of my dreams Excellent service

Wonderful salesmanship. Good quality cars. No high pressure sales tactics they were all very cordial and honest. I found the car of my dreams. Gary and John were excellent. Would definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Al B Brick NJ

Bought My First Car From Brians Best Experience Ever Bought My First Car From Brians Friendly Staff No Need To Go Anywhere Else Brian And Gary Do It All

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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One of the best car buying experiences I've ever had.

From the minute I arrived until I drove away in my new car, Brian's Auto Center was a terrific experience! They were friendly, professional, knowledgeable, and honest. No hidden costs or pressure of any kind. I would highly recommend this dealership to anyone looking for a car. I only wish all car dealerships were like this one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Better service then a new car dealer.

Brought the car in Wednesday to have the back brakes done, the job was completed the same day.All people that I had contact with were professional .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Terrible

Drove 3hrs to look at a car at Brian's. Pushy didn't want me to test drive it, want to get it inspected before we workout a price and didn't wanna come down on the price at all. Terrible run!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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work with gary those guys are the best.

Bought 6 cars from them since 2010 they know there cars. Very helpfull and nice people to work with. Pleasant atmosphere. Will help you in anyway they can. candy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I purchaseda 95 Corvette from a great group of guy

Wow, These guys from Lil Brian to Gary made my purchase a pleasure, sold me a great car at a very fair price.. can't say enough awsome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Another great buying experience

I just bought my third car from Brian's Auto Center and worked with Gary, one of the owners. As with my previous purchases, Gary was extremely knowledgeable about the car (a Mercedes SL500) and a pleasure to work with. I buy all my cars at Brian's because they meticulously select and sell only the best cars, check them out thoroughly and keep them in pristine condition. I know I can buy any car in their inventory with confidence. As always, Gary not only kept every promise he made to me about the car, but exceeded them! Can you imagine a car dealer that delivers more than he promises! He would not rest until he was sure I would love the car! I would not buy a car anywhere else-honesty, integrity and outstanding customary service gets my business every time. Thanks, Gary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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