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Mercedes-Benz of Princeton

(5,446 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Excellent!!! buy your MB here

Our sales experience was A++++, no pressure tactics, full transparency. Our sales agent, Kevin Keener was extremely knowledgable and a pleasure to work with. I visited MB of Princeton despite having another MB dealership closer to my home ( where I did nOT have a good experience)- best move I made!!! IF you want a MB- go to MB of Princeton!!! and ask for Kevin Keener Adam G. also gave us a great overview of the car and all its spectacular features- he was fantastic and a great ambassador for the MB brand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your response. We are very delighted that Adam & Kevin was able to take care of your needs. If there is anything we can facilitate for you moving forward, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Great Salesman!

Tom Trovas is a great salesman and such a pleasure to deal with. We have been customers of his for over 12 years, buying or leasing six cars from him. He goes all out to give us great service, answer all our questions and negotiate a very fair deal. I recommend him highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your review. We are pleased that Tom was able to provide you with exceptional service. We are glad to give you a first rate experience! Enjoy that Convertible! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

First time Merced’s

Paul Laura was a pleasure to deal with. Made car buying experience a pleasant and efficient one. I and out in less than an hour 👍🏻

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your review. We are happy that Paul was able to assist you in the purchase of your Mercedes-Benz. Welcome to the Mercedes-Benz family! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Excellent service

Thank you very much for your oustanding professional great service, appreciate all you do for me and my family. Any one in the market for Mercedes Benz , I will recommend to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your comments. We are thrilled that Paul was able to satisfy your needs in purchasing a new Mercedes-Benz. If an opportunity arises in the future that we can help with, please let us know. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Great Experience

Thank you so very much for all you do. Thank you for your outstanding service . Appreciate for your professionalism. Will highly recommend you to my friends when they are in the market for Mercedes Benz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your on-line assessment. We are happy that Paul’s knowledge helped you to choose to purchase a Mercedes-Benz. It sounds like you had a terrific experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Dale Cook - Responsive and Action-Oriented

Dale Cook has been our Sales Representative over the last 15 years. We have purchased new vehicles at Mercedes Benz of Princeton not only because of the quality and value of Mercedes Benz vehicles over other brands but our close relationship with Dale. He knows precisely what we want in a vehicle (safety, latest technology, quality and performance) but goes out of his way to customize a vehicle that is specially made for us. This year, we did not have the time for Mercedes Benz to build a customized vehicle. Instead we requested Dale to find the vehicle that matched most of our requirements. He searched numerous dealerships including those in Massachusetts, Pennsyvania and New Jersey. In a matter of 5 days, he was able to locate a vehicle at another dealership in New Jersey. We closed the delivery last Saturday, 1/27/2018. He followed up days laters to make sure everything was going smoothly with the vehicle. Dale is heads above other representatives in the Princeton area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review. We are happy that Dale was able to assist you in the purchase of your Mercedes-Benz. Welcome to the Mercedes-Benz family! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Third Time’s a Charm 🤗

I haven been going to Mercedes Benz dealer in Lawrenceville since 2008. And, I have yet to be disappointed with the car I purchase nor the services. Yesterday I came home with another beauty and I owe it all to one man who has helped me a few times with my purchases, Paul Lai. He sold me my first car back in 2008. His quality of service was so amazing that he is my “go to” man everytime I get an itch to update my MB cars. He goes over and beyond to get the car you dream off. He listens very well...pays attentions to every detail of the specific car you are looking for. And, what impressed me with Paul is that he CARES...he cares about getting you that great deal. He cares and understands about your budget. He flexes to your needs and wants. Thanks Paul for all the years you have assisted me. I love my new car and so does my 4 yrs old, hehehe. If you are thinking of purchasing one of these beauties...come and see Paul and the MB staff in Princeton. You won’t be disappointed!!! See you soon Paul!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your response. We’re glad that Paul was able to coordinate a pleasant delivery. It sounds like you had a great experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Best Buying Experience

Amazing staff, incredibly fair deals, great service. Extremely helpful and professional staff all of whom are keen for you to have a really good experience. No pressure sales, more focused on matching you with the car that suits your budget and lifestyle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Thank you for your time that it took to write a review. We are pleased that Paul assisted with the purchase of your new Mercedes-Benz. We’re happy that your experience was pleasant! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Beautiful car - ES350

Tom Trovas was very friendly and wonderful to deal with. No pressure salesman. The car is gorgeous. Couldn't be happier. Wonderful customer service - its all the little things that they do/handle that make you feel welcome and important. I would definitely recommend Tom T and MB of Princeton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your opinion. We are pleased that Tom, accommodated your needs for the purchase of your new Mercedes-Benz. We trust you had a great experience! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Kevin Keener is the BEST!

If you are looking for a top notch, 5 star experience, go to Mercedes Benz of Princeton and ask for Kevin Keener. He is buy far the best sales specialist I have ever worked with. He made my car buying decision an easy one. He is very knowledgeable and truly cares about his customers having the perfect car buying experience. I would highly recommend him to anybody in the market for a Mercedes. I also found comfort in knowing who I will ask for the next time I buy a Vehicle. Thank you Kevin for working as hard as you did for me I will forever appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for your review. We are very glad that Kevin , provided you with excellent customer service. Welcome to the Mercedes-Benz family! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com