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Mercedes-Benz of Princeton

(5,632 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,632 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Excellent Sales person

After looking at several Mercedez Benz dealers we selected Mercedez -Benz of Princeton because of the excellent service we received from Vasil. He understood very well that we are looking for specific options in a car but also a specific color. Vasil went out of his way to explore all alternatives possible to get our car, He is very emphatic, courteous , very knowledgable of the Mercedez-Benz line. We feel that we got a good deal, but we did not go back there becuase of the deal , we really went back because we feel that we were dealing with a knowledgable and honest person. We dd not get the same impression from other sales professionals at other Mercedez dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy that you had a great experience with Vasil. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

EXCELLENT EXPERIENCE IN BUYING FIRST MERCEDES

Excellent experience with . Sales person : Mr. Puneet Kapoor . He is the best person to work with. Puneet was very helpful with the entire process of buying the vehicle. It took less than 2 hrs from test drive to out of door with the car. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review of Puneet. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Arno and Robert are Awesome

Most people are very good at what they do. Robert and Arno take it to the next level. The passion is evident immediately. I am not necessarily a "car person" and Robert changed that. So much fun and just a wonderful, personalized experience. I have been a loyal customer for quite a while, and quite of bit of the reason why is Arno and Robert. Pros. Princeton MB is blessed to have them both. 5 Stars!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Arno & Robert. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

Great attention and guidance from Paul Lai

I arrived to Mercedes Benz Princeton just to explore the idea of buying a new car but Paul made me feel very comfortable and was very kind. The way he answer all my questions and the very detailed information he provided about the new car I was interested to and the whole transaction, made me take the decision right away. I have a new GLC 300 and I’m loving it! Thank you Paul! Also thank you to Robert for the detailed explanation of the car features.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent

My representative Paul Lai is very nice, responsible, very knowledgeable about Mercedes-Benz cars. He worked very hard to find the right vehicle for my family. Thank you very much Paul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New car in time for Christmas!

Thanks for making the experience very smooth and fast! Robert and Alex were excellent. Alex was extremely responsive and helpful throughout the process- making sure the car was exactly what I was looking for. The color and all features are perfect and the car arrived even ahead of schedule- in time for Christmas. The app works perfectly. very pleased with the overall experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just bought my first Mercedes Benz

the service was excellent,i meet great people and the experience ob buying a new card in Mercedes Benz was very pleasant and the most important for me was that the process of buying the car was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Experience

Arno was very professional, delivering the right car at the right price. Overall, the experience was very enjoyable. Theo, a product specialist, provided a thorough orientation of the car before I drove off. Best possible experience. Looking forward to Brian McCoy servicing it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Highly recommended!

Tom trovas is a true professional and I highly recommended you purchasing your next car from him! Smooth and effortless transaction. I will certainly return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jay Thanks U hope you & your wife enjoy your new CLA!

Thomas Trovas excellence

My salesman, Thomas Trovas as very knowledgeable, he immediately understood my needs and he quickly found a car I would love at a great price. Quick lease return, and quick delivery of my new car, great coffee while waiting

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are happy to hear Tom was very knowledgeable. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com