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Herb Chambers Toyota of Boston

(1,362 reviews)
Service hours: 7:00am to 5:00pm
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Service
Monday 7:00am–5:00pm
Tuesday 7:00am–5:00pm
Wednesday 7:00am–5:00pm
Thursday 7:00am–5:00pm
Friday 7:00am–5:00pm
Saturday 8:00am–4:00pm
Sunday Closed

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Reviews

(1,362 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Boston from DealerRater.

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THEIR MOTTO SHOULD BE “SHOP US LAST YOU WILL H@TE US.

THEIR MOTTO SHOULD BE “SHOP US LAST YOU WILL H@TE US. talking ab the used car dealer sellers! such a cliche! OMG! THEY WERE HORRIBLE. HEALTH CARE PEEPS! do not shop here!

THEIR MOTTO SHOULD BE “SHOP US LAST YOU WILL H@TE US.

THEIR MOTTO SHOULD BE “SHOP US LAST YOU WILL H@TE US. talking ab the used car dealer sellers! such a cliche! OMG! THEY WERE HORRIBLE. HEALTH CARE PEEPS! do not shop here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Everyone we met was friendly and helpful.

Everyone we met was friendly and helpful. Special thanks to Bryan and Sam, who made the process easy

Everyone we met was friendly and helpful.

Everyone we met was friendly and helpful. Special thanks to Bryan and Sam, who made the process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Michael - we're happy to hear you had a great experience with Bryan, Sam & the rest of the team here at Herb Chambers Toyota of Boston! Thanks for choosing us and please don't hesitate to reach out if there's anything else we can do for you!

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Everyone here was incredibly helpful and patient as we

Everyone here was incredibly helpful and patient as we dealt with a rather tricky car buying situation. 100% recommend.

Everyone here was incredibly helpful and patient as we

Everyone here was incredibly helpful and patient as we dealt with a rather tricky car buying situation. 100% recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jia, thank you for recommending Herb Chambers Toyota of Boston! We're delighted to hear that our team was helpful and patient during your car-buying experience. We appreciate your support and look forward to assisting you again!

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Great experience working with the team at Herb Chambers

Great experience working with the team at Herb Chambers Toyota of Boston! My sales consultant Joseph is very pleasant to work with. I also appreciate all the help from Mitchell, David, Sam, and the lady at the front desk (I apologize for not remembering her name).

Great experience working with the team at Herb Chambers

Great experience working with the team at Herb Chambers Toyota of Boston! My sales consultant Joseph is very pleasant to work with. I also appreciate all the help from Mitchell, David, Sam, and the lady at the front desk (I apologize for not remembering her name).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stephanie, we're delighted to hear that Joseph and our team at Herb Chambers Toyota of Boston made your experience a great one! Thank you for taking the time to share your feedback. If there's anything else we can do for you, just let us know!

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I had a great experience at Herb Chambers Boston.

I had a great experience at Herb Chambers Boston. I went in knowing what I wanted, but needed to see some paint colors in person and do a test drive. Everyone was very helpful and there was no pressure. I had to wait for the specific color scheme that I wanted but it was all worth it. Highly recommend!

I had a great experience at Herb Chambers Boston.

I had a great experience at Herb Chambers Boston. I went in knowing what I wanted, but needed to see some paint colors in person and do a test drive. Everyone was very helpful and there was no pressure. I had to wait for the specific color scheme that I wanted but it was all worth it. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a great experience at Herb Chambers Toyota of Boston! It's wonderful that our team could assist with your test drive and help find the perfect color scheme. Thank you for recommending us, and enjoy your new ride!

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Easy to schedule service.

Easy to schedule service. Reasonable time to wait until service done.Trusted service already for multiple cars and many years. Excellent work.

Easy to schedule service.

Easy to schedule service. Reasonable time to wait until service done.Trusted service already for multiple cars and many years. Excellent work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Herb Chambers Toyota of Boston! We're delighted to hear that scheduling and service have consistently met your expectations. We look forward to serving you and your vehicles for many more years!

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B just got a routine check up on my 2018 Prius.

B just got a routine check up on my 2018 Prius. These guys are always straightforward and clear. I trust them.

B just got a routine check up on my 2018 Prius.

B just got a routine check up on my 2018 Prius. These guys are always straightforward and clear. I trust them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Herb Chambers Toyota of Boston with your Prius! We're glad to hear that our team provided straightforward and clear service during your routine check-up. We look forward to assisting you again in the future!

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The service was excellent.

The service was excellent.T Guzman kept me informed of the problem and the plan.

The service was excellent.

The service was excellent.T Guzman kept me informed of the problem and the plan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mary, we appreciate your shoutout to Guzman at Herb Chambers Toyota of Boston. Safe travels!

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This dealership is very good , friendly and they don’t

This dealership is very good , friendly and they don’t make you wait to serve

This dealership is very good , friendly and they don’t

This dealership is very good , friendly and they don’t make you wait to serve

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is fantastic to hear! Thank you for the five stars! - Herb Chambers Toyota of Boston

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I had a very smooth transaction from start to finish.

I had a very smooth transaction from start to finish. Thanks to Sam, Kourosh and Mitchell. They found the car I wanted, gave me a good price and ensured I drove away knowing all my new Land Cruiser had to offer. All the folks I encountered at the dealership were most kind and helpful.

I had a very smooth transaction from start to finish.

I had a very smooth transaction from start to finish. Thanks to Sam, Kourosh and Mitchell. They found the car I wanted, gave me a good price and ensured I drove away knowing all my new Land Cruiser had to offer. All the folks I encountered at the dealership were most kind and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nicole, we're delighted to hear that Sam, Kourosh, and Mitchell made your experience at Herb Chambers Toyota of Boston seamless. Enjoy all the adventures in your new Land Cruiser!

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