Herb Chambers Toyota of Boston

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Reviews

Average Ratings

4.8
437 lifetime reviews. Includes reviews of Herb Chambers Toyota of Boston from DealerRater.com
  • Excellent buying experience

    Found the perfect car through their website and reserved it online. Bought it the next day. Staff was very helpful in all departments. Giau and Ho...

    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation. We value your business and we look forward to the opportunity to serve your aut...


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    Found the perfect car through their website and reserved it online. Bought it the next day. Staff was very helpful in all departments. Giau and Howie made the adventure even more friendly and their love of selling Toyota's was evident. (Giau - you are awesome, Howie - a special thank you!!!) I could not be happier with my purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share this 5-Star recommendation. We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager


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  • Herb chambers Toyota of Boston

    When I arrived, I was helped almost right away. Everyone was very nice. I was helped by Carlos. He was easy to talk to, down to earth, not pushy a...


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    When I arrived, I was helped almost right away. Everyone was very nice. I was helped by Carlos. He was easy to talk to, down to earth, not pushy and honest. I recommend going to him if you want a stress free experience. Everything was explained to me clearly of how to buy my first new vehicle and drove off with my brand new Toyota Tacoma TRD off road! Love it!! Thanks Carlos!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good transaction
    May 13, 2017

    This is our second purchase from a Herb Chambers dealership. It was a good transaction, with honest communication and a good price. Kadmiel kept m...

    Herb Chambers Toyota of Boston

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Congratulations on your new purchase, we a...


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    This is our second purchase from a Herb Chambers dealership. It was a good transaction, with honest communication and a good price. Kadmiel kept me in the loop throughout preparing my car for delivery. Would recommend.

    Does recommend this dealer
    Herb Chambers Toyota of Boston

    Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Congratulations on your new purchase, we appreciate your business! Best, Howie Reske, General Manager


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  • Excellent service team
    April 28, 2017

    My experience with Herb Chambers Toyota was this: Last December I went there for the first time - I wanted to see live for the first time the new ...

    Herb Chambers Toyota Scion of Boston

    Thank you, Chris! We value our guests¿¿¿ feedback and I know our crew will appreciate your encouraging words. On behalf of our entire team here i...


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    My experience with Herb Chambers Toyota was this: Last December I went there for the first time - I wanted to see live for the first time the new Prius Prime. At that point I had already paid for reserving this car at another dealer but it was supposed to arrive in January. I had such a great time with the salesperson at Herb Chambers that I decide to take my business to them. They simply just offered me exactly what I wanted (I had a trade in also-Thanks Doug Courchesne and Kenny Leung!) It was one of the best decisions I have ever done. In the Service Department I worked with Gary Francois, Shawn and Michael - they all exceeded my expectations...and I usually expect a lot. A special Thank You to Gary for all the help, courtesy and professionalism. Well done for an extremely well organised service!

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Toyota Scion of Boston

    Thank you, Chris! We value our guests¿¿¿ feedback and I know our crew will appreciate your encouraging words. On behalf of our entire team here in Allston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Howie Reske, General Manager


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  • Superb experience with Service Dept.
    April 10, 2017

    Hello, I just wanted to comment on the outstanding service experience that I had recently with Mr. Gary Francois at the Herb Chambers Toyota deale...

    Herb Chambers Toyota Scion of Boston

    Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Gary. He is a valuable member of o...


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    Hello, I just wanted to comment on the outstanding service experience that I had recently with Mr. Gary Francois at the Herb Chambers Toyota dealeeship on Brighton Ave. in Boston. Gary was very helpful with an issue that I was having with my 2014 PriusC. He was very honest, kept in touch throughout the repair process and most of all, was very personable and professional. I would not hesitate to contact Gary again for service issues. He is a real gem!!

    Does recommend this dealer
    Came in for service or repair
    Herb Chambers Toyota Scion of Boston

    Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Gary. He is a valuable member of our team. We trust your PriusC issues were addressed, and please let us know if we can assist you again in the future. Best, Howie Reske, General Manager


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  • Customer

    Best experience ever buying a car! Luke Johnson, my Sales Consultant, was so kind and patient with me. Shawn Kamieneski, the Sales Manager; Ken...

    Dealer Response

    Thank you, Diane! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our gues...


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    Best experience ever buying a car! Luke Johnson, my Sales Consultant, was so kind and patient with me. Shawn Kamieneski, the Sales Manager; Kenny, the Finance Consultant; and Ryan, another Sales Consultant were also very helpful. Great sales team, hope I have as good an experience with service when I need it!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Diane! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager


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  • Superb team!
    March 28, 2017

    We knew what car we wanted(Avalon Touring)-team met us where we were,no distractions. Obviously listened to us,no irrelevant pitches. Very pleas...

    Herb Chambers Toyota Scion of Boston

    Thank you, Bizzy and Jay, for taking the time to share your experience with our crew! It¿¿¿s a pleasure to hear that team was able to assist you w...


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    We knew what car we wanted(Avalon Touring)-team met us where we were,no distractions. Obviously listened to us,no irrelevant pitches. Very pleasant,professional team-took excellent care of us. Positive experience in every regard.-and we had visited 3 other dealers. Jay and Bizzy McCabe

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you, Bizzy and Jay, for taking the time to share your experience with our crew! It¿¿¿s a pleasure to hear that team was able to assist you with your new ToyotaAvalon Touring. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager


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  • Exceeded expectations!
    March 14, 2017

    I recently purchased a 2017 Toyota Tundra from this dealership. Everyone from the GM (Howie Reske) to the salesman (Yow) I worked with were down t...

    Herb Chambers Toyota Scion of Boston

    Thank you! The entire Herb Chambers Toyota Boston team strives to make every guest feel at home in our dealership. Giau is a perfect example of th...


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    I recently purchased a 2017 Toyota Tundra from this dealership. Everyone from the GM (Howie Reske) to the salesman (Yow) I worked with were down to earth, easy to work with and efficient. The process of trading in my old car and buying my new truck was easy given the excellent communication and above and beyond customer service. I couldn't be happier with my new purchase and will definitely be returning to this dealership with any future needs! Thank you!

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you! The entire Herb Chambers Toyota Boston team strives to make every guest feel at home in our dealership. Giau is a perfect example of this. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager


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  • Great service - Juan Colon Corolla LE 2017 owner
    February 23, 2017

    Great dealership, great communication, made me feel comfortable with my decision. This is my first car in USA and I recommend 100% this guys. Thanks.

    Herb Chambers Toyota Scion of Boston

    Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Please let myself, John or Kenny know if we c...


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    Great dealership, great communication, made me feel comfortable with my decision. This is my first car in USA and I recommend 100% this guys. Thanks.

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Please let myself, John or Kenny know if we can be of further assistance. Best, Howie Reske, General Manager


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  • Efficient, thoughtful service
    February 22, 2017

    When I walked in, I wasn't sure if I was going to be purchasing or leasing a car that day. I had expected a week+ long search between several deal...

    Herb Chambers Toyota Scion of Boston

    Thank you, Nichole, for taking the time to share your recent experience with us, and congratulations on your new Toyota! John is an asset to our ...


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    When I walked in, I wasn't sure if I was going to be purchasing or leasing a car that day. I had expected a week+ long search between several dealers to get into a safe, reliable vehicle. Meeting John changed all that. From the moment we were paired, he was engaging, relatable and down to earth. I don't like it when people try to over-sell, so I really appreciated John's approach to showing me around and getting me the details for what the dealership had to offer. John was able to work with his management to get me an unexpected deal, and was an advocate for me throughout the process. He was thorough and easy to work with - cutting right to the chase when need be. I would gladly do business with John again. He is a significant asset to your team, hands down.

    Does recommend this dealer
    Herb Chambers Toyota Scion of Boston

    Thank you, Nichole, for taking the time to share your recent experience with us, and congratulations on your new Toyota! John is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Howie Reske, General Manager


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