Reviews
Poor warranty paint job was done to my Wrangler.
Poor warranty paint job was done to my Wrangler.. hood doesn't match.. Bad customer service... Dont recommend ..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you!
Connor was great to work with. He and his staff communicated with me throughout the process and kept me updated on the status. Much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the five stars, Scott! We're glad to hear that Connor and the rest of the crew here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers could assist you during your car-buying experience. We hope to see you back for all of your future auto needs!
Connor in services
Connor in services is very helpful! Making sure the visit is quick and efficient. Always a pleasure coming to this services location for a simple oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rachel, we're thrilled to hear that Connor made your visit to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers quick and efficient. Thank you for taking the time to share your experience with us. We appreciate your loyalty and look forward to assisting you with future service needs.
Friendly and professional service.
Friendly and professional service. Annabel was efficient and knowledgeable. We feel very confident about the used car we bought for our daughter. I think we got an excellent car for a very fair price.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that you had a great experience with us, Kathy! We're happy to hear that Annabel provided efficient and knowledgeable service during your visit! Thank you for coming to Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers!
Cody is a valuable representative in your company.
Cody is a valuable representative in your company. I would promote him to team representative great guy always comes through for me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cody and the team are so glad your visit is always excellent, Paul! We appreciate you being a loyal Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers customer! Thank you!
Very pleasant to deal with , very professional staff,
Very pleasant to deal with , very professional staff, Miguel Angel was a super salesman. very attentive to my needs . as in your commercial he did not sell me a car he helped me buy a car. after the deal he made sure i was happy .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your positive experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're thrilled to hear that Miguel provided you with great service and helped you find the perfect car to fit your needs. We appreciate your business and hope to see you again in the future!
For an hour & 15 minute repair with no Parts $400 was
For an hour & 15 minute repair with no Parts $400 was very high! It was adjusted down by a $100 Which is still high!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback, Ed. We will certainly take this into consideration in the future. Thank you for choosing to complete your services with us. We look forward to having another opportunity when the need arises. Respectfully, George Sanchez - General Manager - gsanchez@herbchambers.com
Kyle was very helpful and checked in almost daily with
Kyle was very helpful and checked in almost daily with either my wife or myself to update us on the progress of our vehicle I would give him a 10 rating for being so helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the great review for Kyle and the team! We hope you visit us again! Thank you! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers
Darlene was helpful and easy to work with.
Darlene was helpful and easy to work with. Will in F&I was prepared and efficient with the paperwork. Great follow up from Darlene and timely response from Internet Manager (Carly).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Scott, thanks for providing us with this positive review. We're glad to hear that Darlene and the rest of the crew here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers could assist you. We hope to see you back!
Amazing team
I worked with Joe. He was personable, funny, professional and informative. All my interactions (finance and manager) were positive! I will definitely be a repeat customer. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the five stars, Anoele! We're glad to hear that Joe could assist you during your visit with us. We hope to see you back for all of your future automotive needs! -Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers