Skip to main content

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

(846 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers from DealerRater.

Want to share your experience with this dealership?

Write a review

Very friendly and aggressive on price negotiation.

Very friendly and aggressive on price negotiation. I wound up with the car I like and walked away happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided a friendly and satisfying experience. Enjoy the new ride!

Kyle Irving is a great service rep that I have dealt with

Kyle Irving is a great service rep that I have dealt with since I purchased my pre-owned 2016 Ram from another dealer. Very knowledgeable,courteous and friendly. Very pleased with the service and technician that performed the repair work. Would recommend Herb Chambers in Danvers to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Kyle and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided such excellent service! Your recommendation means a lot, and we're glad you had a positive experience with us. Thank you for your support!

This is the second time I’ve had my oil change and tire

This is the second time I’ve had my oil change and tire rotation done here and the service department is always welcoming! I am always greeted by Jason, Lucas, and Rich! My service advisor Michael was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jason, Lucas, Rich, and Michael provided you with a welcoming experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for choosing us again for your service needs!

Service is very much improved !

Service is very much improved ! I have been doing business with them far a very long time. This is the best they have ever been. Connor in service is fantastic. John the salesman treats you like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that Connor and John provided exceptional service. We appreciate your continued business and look forward to serving you again in the future! Safe travels!

I have received extraordinary service results every

I have received extraordinary service results every single time Connor Irving is my service advisor for my 2023 Grand Cherokee L. Connor Irving always is very honest and fair. He is a tireless advocate for his customers. I have found Connor to be far and away the finest service advisor I have ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Thomas, we're delighted to hear about your exceptional experiences with Connor at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Your feedback is greatly appreciated, and we'll be sure to share it with him! Thank you for choosing us for your service needs! Safe travels!

Only dealership I’ve been to in the last few months where

Only dealership I’ve been to in the last few months where you actually felt and know you got a good deal. I would highly recommend seeing Kevin and he will get you what you’re looking for. Their team actually made going to the dealership enjoyable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dan, it's fantastic to hear that Kevin and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers made your dealership visit enjoyable. Thanks for recommending us!

They were very accommodating with my small window for

They were very accommodating with my small window for service, and efficient with my time....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really appreciate you taking the time to leave Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers this awesome review, thank you!

Great Service very friendly and helpful personnel very

Great Service very friendly and helpful personnel very knowledgable will recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

mrsjimbo02, we're delighted to hear you had a great experience with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Thank you for recommending us to your friends and family. We look forward to serving you again in the future!

Darlene was my sales person and she was incredible as was

Darlene was my sales person and she was incredible as was the sales manager and finance manager. I would definitely recommend Herb Chambers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Darlene and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided you with an incredible experience. Thank you for recommending us, and we hope you're enjoying your new vehicle!

I always have a great experience with the service

I always have a great experience with the service department. Had an oil change tire rotation and a courtesy car wash done. I was in and out with in hour. Stress free!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mike, we're delighted to hear that our service department at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided you with a stress-free experience. Thanks for choosing us!