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Hendrick Toyota of Wilmington

(2,762 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

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Reviews

(2,762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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My salesman Emerson was very helpful and knowledgeable

My salesman Emerson was very helpful and knowledgeable about the vehicle I purchased..I was very impressed with him..I would definitely recommend him to anyone that goes to that dealership..

My salesman Emerson was very helpful and knowledgeable

My salesman Emerson was very helpful and knowledgeable about the vehicle I purchased..I was very impressed with him..I would definitely recommend him to anyone that goes to that dealership..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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And he was very helpful with us.

And he was very helpful with us. He helped us with our test drive and going through the paperwork to make sure everything was done properly. It didn't take us any time at all to buy our new car.

And he was very helpful with us.

And he was very helpful with us. He helped us with our test drive and going through the paperwork to make sure everything was done properly. It didn't take us any time at all to buy our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thomas was very helpful in working with us on our new car

Thomas was very helpful in working with us on our new car purchase. He was understanding of our needs and met them.

Thomas was very helpful in working with us on our new car

Thomas was very helpful in working with us on our new car purchase. He was understanding of our needs and met them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service advisor was very polite and prompt very

Service advisor was very polite and prompt very professional. Facility was very clean and waiting area as well. Top notch service and in a timely manor.

Service advisor was very polite and prompt very

Service advisor was very polite and prompt very professional. Facility was very clean and waiting area as well. Top notch service and in a timely manor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I was very pleased with my salesman Thomas Posey and the

I was very pleased with my salesman Thomas Posey and the entire sales process. I was also impressed by the facility. The car was ready and clean as a whistle when promised. The coffee machine was a nice bonus.

I was very pleased with my salesman Thomas Posey and the

I was very pleased with my salesman Thomas Posey and the entire sales process. I was also impressed by the facility. The car was ready and clean as a whistle when promised. The coffee machine was a nice bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My daughter and I had a wonderful experience with

My daughter and I had a wonderful experience with Hendrick Toyota of Wilmington. Our salesmen Curtis Levy was awesome to work with during the process of buying her Toyota Land Cruiser.

My daughter and I had a wonderful experience with

My daughter and I had a wonderful experience with Hendrick Toyota of Wilmington. Our salesmen Curtis Levy was awesome to work with during the process of buying her Toyota Land Cruiser.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

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Service was conducted quickly Always great service from

Service was conducted quickly Always great service from this dealer. Never had an issue with routine maintenance when using Hendrick dealerships. Quality service every time.

Service was conducted quickly Always great service from

Service was conducted quickly Always great service from this dealer. Never had an issue with routine maintenance when using Hendrick dealerships. Quality service every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Slowpoke, we are so happy to read such a great review about Hendrick Toyota Wilmington!

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I was greeted promptly upon arrival; the service advisor,

I was greeted promptly upon arrival; the service advisor, Misael Ventura, was courteous, professional, and knowledgeable. Beyond the service, I had questions about the technology, and he sat with me and demonstrated how it all worked. He really went beyond the call of duty.

I was greeted promptly upon arrival; the service advisor,

I was greeted promptly upon arrival; the service advisor, Misael Ventura, was courteous, professional, and knowledgeable. Beyond the service, I had questions about the technology, and he sat with me and demonstrated how it all worked. He really went beyond the call of duty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Charles Elliott, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

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Made an appt.

Made an appt. Checked in with William Sykes, I got coffee and they quickly completed the service, attended to the annual NC inspection and I was out the door. Painless.

Made an appt.

Made an appt. Checked in with William Sykes, I got coffee and they quickly completed the service, attended to the annual NC inspection and I was out the door. Painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sd, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

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Nice friendly staff, not ?

Nice friendly staff, not ?pushy?. Quick service as well as keeping me up to speed on the process. They also did a quick check of my battery, brakes, and tires. Thank you.

Nice friendly staff, not ?

Nice friendly staff, not ?pushy?. Quick service as well as keeping me up to speed on the process. They also did a quick check of my battery, brakes, and tires. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ldubb, we are so happy to read such a great review about Hendrick Toyota Wilmington!

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