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Hendrick Toyota of Wilmington

(2,341 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Awesome Experience at Hendrick Toyota!

Jim Reed was an exceptional salesman. He answered my questions thoroughly and with patience. He was extremely personable and likable. I would definitely recommend Jim Reed for all your car purchasing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carolyn Reed, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Alyssa rocks!

Alyssa was amazing! Toyota of Wilmington is a great place to do business. Recommend that you check them out for a new car or servicing you car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Super sales person

We just purchased a 2024 RAV4 from Molly Fallon at Hendricks an exceptional car buying experience helping us through multi pal vehicles ‘till be found the #1 car for us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joe Pius, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Yes, I’d do it again’

Just bought a Toyota Corolla from Hendrick’s in Wilmington. Great experience. Great phone consultations before going in, then my salesman was Travis Beattie. Wow, what a great guy. Didn’t feel as much like a salesman as a new friend. Great advice! No push, just honesty . Hadn’t planned to buy a car that day, but, honestly, the Exact car I wanted was sitting on the lot. Arrived that day! So,…. I bought it. Good , satisfactory negotiation. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Nancy, reviews like this give us motivation and help us ensure we provide high-quality care.

Travis Beattie

Travis was extremely kind and efficient. He was able to get me in and out with the car I wanted at a payment I was comfortable with. Would recommend him to anyone heading over to Wilmington Toyota for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carrmen, we're happy to hear you had such a positive experience with our team!

Charity was a Wonderful Salesperson

Charity was great salesperson and answered all our questions. We ended up walking out with a brand new Tundra. We couldn’t be more happier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lily Lewis, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Recommend!

My husband and I had a great experience at Hendrick Toyota of Wilmington. John was excellent and was so helpful. All of the dealers we spoke with were so courteous and a pleasure to do business with. I am so happy to say that I am a proud buyer of a new 4-Runner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ashlynn, we are very happy we could provide you with a positive experience!

Molly Fallon expertise .

I’ve always owned Toyota car. My experience with Molly was outstanding. She helped me to find a used car. Her knowledge was incredible . I left the dealership satisfied. Toyota dealership is extremely fortunate to have Molly, on there team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Satisfied Customer ., thank you for sharing your positive experience!

Slyvia Jeffcoat.

Sylvia Jeffcoat exceeded my expectations. She did a fabulous job very professional, very helpful. Having worked for Hendrick Lexus, Sylvia gave the great experience that we would expect. She is management quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Neal Robbins, thank you for your kind words and this wonderful review!

Satisfied customer

Molly Fallon was my sales associate! Coming from a background in sales, I’m always super critical of any salesperson I’m dealing with. Molly was knowledgeable,professional & genuine. She solved all problems & handled all last minute changes. Molly completely changed my opinion on car salesperson. I highly recommend Molly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rick Jacobs, thank you for sharing your positive experience!