Pool Auto Sales

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
126 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    August 23, 2020

    I bought a good car at a good price. Prior to picking up the car, the brakes were done and when I had an AC issue, I brought the car back and they fixed... it. They sell good quality vehicles and stand behind them Highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 29, 2020

    Dishonset will not live up to credibility bbb should investigat along with the attorney general does not honor 30 day warranty or lemon laws bad dealers

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 13, 2020

    I recently bought a Subaru Forester from here. I called the day it was posted for sale and came to see it the next day. I talked to Bob for about an hour... before deciding to buy the car because he had come down so far on the price. During our negotiations, he lied about the mileage of another car he just sold (said it had 205k but only had 150k), contradicted himself many times, and stated that he doesn't believe in Carfaxes or dashboard lights (a low tire pressure light was on and he refused to fix it even though all that had to be done was put air in the tire). After having the car for 2 days, the check engine light came on for a misfire in cylinder 3. Bob agreed he would fix it because he wanted me to be happy with the car. The most common fix for this is to put a new sparkplug in, but Bob decided to replace the coil pack even after I insisted that only the sparkplug needed changing. When I picked the car up, the coil pack had been put on the wrong cylinder and my issue was not fixed. A waste of a lot of my time driving to and back from his dealership and shop only to not be listened to. I will not be returning here in the future.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 14, 2019

    When we were shopping for a used vehicle we stumbled on this place by accident. We stopped in and talked with the owner and his son and they seemed to... be honest and fair. They showed us this Pontiac Vibe. Told us the gas tank was just replaced and a lot of work had been done and it would last our family for years. Then told us he would put brand new tires on to make up for the price online, the price on the car and the one he kept saying all being different and he was charging us the highest listed. So we have had this car for a few months and within 2 weeks the check engine light was on and the tire pressure was dropping constantly. That replaced gas tank was put it wrong and we can't put gas in without the gas flowing out onto the ground like a water fall. The check engine light has 6 error codes and the tires are still going flat. Not only will we not go back for a used car, we will never go back for work on any vehicle. We are going to have to sell this one before inspection for a fraction of what we paid and get another. Thanks for scamming a hard working nice family!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2016

    Pool had the car I wanted for a good price. They were friendly and helpful and the car was cleaner than I expected for a 2008 with 104k miles. The negative... reviews made me a bit nervous going in but my experience was entirely positive. It's a nice size dealership. Not so big you get lost in acres of cars but big enough to offer lots of choices.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 24, 2016

    The facilities being nice here is about all I can say. People are rude, repairs are non existence, when I went for my first inspection shortly after buying... my car I was told my car would not pass as my sub frame was beyond rotting and the mechanic was surprised it was even still on the road. After calling Pool many times after being hung up on, I gave up and bought a new car. very disappointed.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 27, 2016

    Very nice facility. Debbie and Bob very friendly and honest. Good quality vehicles at affordable prices. Would buy from them again. Thanks so much!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2016

    Benny and the Dealership got me into a nice used car. I love my Forester!! The one year free oil changes as a bonus is such great service. Will highly... recommend them to anyone who needs a nice priced used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 26, 2016

    Great ! The service was good, I would deal with them again. I would highly recommend Pool Auto Sales.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2016

    Pool Auto has a great "family" atmosphere! We were guided through every step by their very skilled staff. Very happy with their service, will def. refer... to others!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews