Reviews
Tyrone was awesome!
Tyrone was awesome!!!! Looked out for my best interest all the while making things smooth and easy for me!!! 100% Recommended!!!
Tyrone was awesome!
Tyrone was awesome!!!! Looked out for my best interest all the while making things smooth and easy for me!!! 100% Recommended!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brittany brought a relaxing environment to our car
Brittany brought a relaxing environment to our car purchase. She went and got us the deal we needed for our new car. The dealership had a great selection of jeeps
Brittany brought a relaxing environment to our car
Brittany brought a relaxing environment to our car purchase. She went and got us the deal we needed for our new car. The dealership had a great selection of jeeps
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Brittany created a relaxing atmosphere for your car purchase at Greenway Dodge Chrysler Jeep Ram, Cam. It's fantastic you found the perfect deal and enjoyed our selection of Jeeps! Thank you for choosing us!
Tyrone.
Tyrone. Was Very efficient no haggle made the process very seamless and efficient. Great guy!
Tyrone.
Tyrone. Was Very efficient no haggle made the process very seamless and efficient. Great guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love seeing 5-star reviews. Thanks, Carlo, for sharing your positive feedback for Tyrone!
Horrible customer service, not finishing job according to
Horrible customer service, not finishing job according to "WE OWE" documents, sales persons lie in your face and disappear as soon as deal is done, no communications, issues are not getting resolved. These guys are scammers. we bought a used vehicle from that dealership. as part of the deal , vehicle was supposed to get certified and we were supposed to get 2nd key. we did get a "WE OWE" documents confirming that. I would not buy a vehicle with 1 key only and NOT being certified, all these things were promised and well documented and signed. i was asked to come to the service department next day, Saturday, to get a 2nd key done and get certified documents. But next morning, at service department, it turned out that 2nd key cannot be made at that moment, since they were waiting for software updates. and i still could not get any documents/ confirmation about vehicle certification. , with promise from my sales rep, Gonzalez Brittany, i would get them n Monday. On Monday, and day after that i was keep trying to get any documents / confirmation about vehicle certification. Gonzalez Brittany just lied to me that vehicle is certified and its in the system already. i checked with services department; its not. any conversation with her were useless: she has no clue what's going on and/or practically just lies or does not respond. One time i was able to talk to Sales Manager, Flavio, who told me that "he would check the status and call me right back" , but he never did. another sales person - London Zachary never called me back too. i tried calling next day too, left message for Flavio, sent text message to Brittany - no response. i cannot keep calling them, i need to have these issues resolved as it was promised and it states in all documents. All these things were part of the deal and there are plenty of documents supporting it, including text communications with sales person, who just lied that vehicle was certified and its in system already. i am filing a BBB claim. it looks like i can make a 2nd key at the another dealership, but pay cash ,of course. i will have to open small court claim as well to get reimbursement for that key and i had to buy extended warranty too, so i want reimbursements for that too, i cannot have such vehicle without warranty, that's why i was buying "certified" vehicle.
Horrible customer service, not finishing job according to
Horrible customer service, not finishing job according to "WE OWE" documents, sales persons lie in your face and disappear as soon as deal is done, no communications, issues are not getting resolved. These guys are scammers. we bought a used vehicle from that dealership. as part of the deal , vehicle was supposed to get certified and we were supposed to get 2nd key. we did get a "WE OWE" documents confirming that. I would not buy a vehicle with 1 key only and NOT being certified, all these things were promised and well documented and signed. i was asked to come to the service department next day, Saturday, to get a 2nd key done and get certified documents. But next morning, at service department, it turned out that 2nd key cannot be made at that moment, since they were waiting for software updates. and i still could not get any documents/ confirmation about vehicle certification. , with promise from my sales rep, Gonzalez Brittany, i would get them n Monday. On Monday, and day after that i was keep trying to get any documents / confirmation about vehicle certification. Gonzalez Brittany just lied to me that vehicle is certified and its in the system already. i checked with services department; its not. any conversation with her were useless: she has no clue what's going on and/or practically just lies or does not respond. One time i was able to talk to Sales Manager, Flavio, who told me that "he would check the status and call me right back" , but he never did. another sales person - London Zachary never called me back too. i tried calling next day too, left message for Flavio, sent text message to Brittany - no response. i cannot keep calling them, i need to have these issues resolved as it was promised and it states in all documents. All these things were part of the deal and there are plenty of documents supporting it, including text communications with sales person, who just lied that vehicle was certified and its in system already. i am filing a BBB claim. it looks like i can make a 2nd key at the another dealership, but pay cash ,of course. i will have to open small court claim as well to get reimbursement for that key and i had to buy extended warranty too, so i want reimbursements for that too, i cannot have such vehicle without warranty, that's why i was buying "certified" vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue. Thank you.
Horrible customer service, not finishing job according to
Horrible customer service, not finishing job according to "WE OWE" documents, sales persons lie in your face and disappear as soon as deal is done, no communications, issues are not getting resolved. it looks like there are a lot of BBB complain, all of them same: these guys are scammers. we bought a used vehicle from that dealership. as part of the deal , vehicle was supposed to get certified and we were supposed to get 2nd key. we did get a "WE OWE" documents confirming that. I would not buy a vehicle with 1 key only and NOT being certified, all these things were promised and well documented and signed. i was asked to come to the service department next day, Saturday, to get a 2nd key done and get certified documents. But next morning, at service department, it turned out that 2nd key cannot be made at that moment, since they were waiting for software updates. and i still could not get any documents/ confirmation about vehicle certification. , with promise from my sales rep, Gonzalez Brittany, i would get them n Monday. On Monday, and day after that i was keep trying to get any documents / confirmation about vehicle certification. Gonzalez Brittany just lied to me that vehicle is certified and its in the system already. i checked with services department; its not. any conversation with her were useless: she has no clue what's going on and/or practically just lies or does not respond. One time i was able to talk to Sales Manager, Flavio, who told me that "he would check the status and call me right back" , but he never did. another sales person - London Zachary never called me back too. i tried calling next day too, left message for Flavio, sent text message to Brittany - no response. i cannot keep calling them, i need to have these issues resolved as it was promised and it states in all documents. All these things were part of the deal and there are plenty of documents supporting it, including text communications with sales person, who just lied that vehicle was certified and its in system already. i am filing a BBB claim. it looks like i can make a 2nd key at the another dealership, but pay cash ,of course. i will have to open small court claim as well to get reimbursement for that key and i had to buy extended warranty too, so i want reimbursements for that too, i cannot have such vehicle without warranty, that's why i was buying "certified" vehicle. These guys stopped communicating. They are scammers.
Horrible customer service, not finishing job according to
Horrible customer service, not finishing job according to "WE OWE" documents, sales persons lie in your face and disappear as soon as deal is done, no communications, issues are not getting resolved. it looks like there are a lot of BBB complain, all of them same: these guys are scammers. we bought a used vehicle from that dealership. as part of the deal , vehicle was supposed to get certified and we were supposed to get 2nd key. we did get a "WE OWE" documents confirming that. I would not buy a vehicle with 1 key only and NOT being certified, all these things were promised and well documented and signed. i was asked to come to the service department next day, Saturday, to get a 2nd key done and get certified documents. But next morning, at service department, it turned out that 2nd key cannot be made at that moment, since they were waiting for software updates. and i still could not get any documents/ confirmation about vehicle certification. , with promise from my sales rep, Gonzalez Brittany, i would get them n Monday. On Monday, and day after that i was keep trying to get any documents / confirmation about vehicle certification. Gonzalez Brittany just lied to me that vehicle is certified and its in the system already. i checked with services department; its not. any conversation with her were useless: she has no clue what's going on and/or practically just lies or does not respond. One time i was able to talk to Sales Manager, Flavio, who told me that "he would check the status and call me right back" , but he never did. another sales person - London Zachary never called me back too. i tried calling next day too, left message for Flavio, sent text message to Brittany - no response. i cannot keep calling them, i need to have these issues resolved as it was promised and it states in all documents. All these things were part of the deal and there are plenty of documents supporting it, including text communications with sales person, who just lied that vehicle was certified and its in system already. i am filing a BBB claim. it looks like i can make a 2nd key at the another dealership, but pay cash ,of course. i will have to open small court claim as well to get reimbursement for that key and i had to buy extended warranty too, so i want reimbursements for that too, i cannot have such vehicle without warranty, that's why i was buying "certified" vehicle. These guys stopped communicating. They are scammers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue. Thank you.
Seriously? and how i am supposed to contact "you" directly? there is no information about it. -:).. You know what to do to fix issues, and you can contact me.
Disappointed at the level of professionalism the sales
Disappointed at the level of professionalism the sales rep displayed. We purchased from Greenway Ford in the past and expected the same treatment. We advised Brittany G the vehicle was needed for a business, therefore we wanted a certain type of vehicle. She then asked what does it matter what type of vehicle we drive. My husband explained our services and why we want a certain type of vehicle. Brittany then follows with criticizing an associate stating he wears red bottom shoes and a big Gucci belt and that doesn't help him with sales... We attempted to explain the difference but it was a waste of time. We advised her he had submitted the application already, she had no clue. She spoke to the guy that stands behind the desk, " the manager". We only "qualified" for certain cars and that she will send a list. We let her know the cars we did not want, we may have offended her by listing the car she drives as a no. Only because she stated Malibu's are really good cars. It was late so she said she would send the list in the morning. Instead she calls, and says the same thing about not qualifying... My husband said he knew, she had told him that already the night before, he was waiting for the list of cars he did qualify for. She again says "okay, I'm going to send you a list"... he then advised her. no Nissan Sentra's either. She emailed him one car, a Nissan Sentra... very passive aggressive, very petty.
Disappointed at the level of professionalism the sales
Disappointed at the level of professionalism the sales rep displayed. We purchased from Greenway Ford in the past and expected the same treatment. We advised Brittany G the vehicle was needed for a business, therefore we wanted a certain type of vehicle. She then asked what does it matter what type of vehicle we drive. My husband explained our services and why we want a certain type of vehicle. Brittany then follows with criticizing an associate stating he wears red bottom shoes and a big Gucci belt and that doesn't help him with sales... We attempted to explain the difference but it was a waste of time. We advised her he had submitted the application already, she had no clue. She spoke to the guy that stands behind the desk, " the manager". We only "qualified" for certain cars and that she will send a list. We let her know the cars we did not want, we may have offended her by listing the car she drives as a no. Only because she stated Malibu's are really good cars. It was late so she said she would send the list in the morning. Instead she calls, and says the same thing about not qualifying... My husband said he knew, she had told him that already the night before, he was waiting for the list of cars he did qualify for. She again says "okay, I'm going to send you a list"... he then advised her. no Nissan Sentra's either. She emailed him one car, a Nissan Sentra... very passive aggressive, very petty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.
Greenway has an enormous selection.
Greenway has an enormous selection. Everyone we encountered was professional and eager to meet our needs.
Greenway has an enormous selection.
Greenway has an enormous selection. Everyone we encountered was professional and eager to meet our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Greenway Dodge Chrysler Jeep Ram was able to meet your needs with professionalism and enthusiasm. Thank you for choosing us, and we hope you enjoy exploring our vast selection!
Went into greenway at 9am on Saturday was done and
Went into greenway at 9am on Saturday was done and leaving with my new jeep gladiator by 11am had no issues no problems they helped in every way they could to get me in the truck I wanted more than I can say for stingray Chevrolet thanks greenway best deals on jeep and rams anywhere!
Went into greenway at 9am on Saturday was done and
Went into greenway at 9am on Saturday was done and leaving with my new jeep gladiator by 11am had no issues no problems they helped in every way they could to get me in the truck I wanted more than I can say for stingray Chevrolet thanks greenway best deals on jeep and rams anywhere!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway Dodge Chrysler Jeep Ram made the process smooth and efficient. Enjoy your new Jeep Gladiator, and we appreciate you choosing us over the competition!
I am a terrible car buyer because I hate buying cars and
I am a terrible car buyer because I hate buying cars and the process of buying cars. I said what I wanted, was willing to pay, and fundamentally the deal was done within a few hours which is a win with me. Brittany did fine by me even being relatively new to the sales position.
I am a terrible car buyer because I hate buying cars and
I am a terrible car buyer because I hate buying cars and the process of buying cars. I said what I wanted, was willing to pay, and fundamentally the deal was done within a few hours which is a win with me. Brittany did fine by me even being relatively new to the sales position.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris, we're glad to hear that Brittany made your experience at Greenway Dodge Chrysler Jeep Ram smooth and efficient. We appreciate you giving us the opportunity to assist with your car purchase! Enjoy the new ride!
Gisela es una persona muy querida sabe hacer su trabajo,
Gisela es una persona muy querida sabe hacer su trabajo, muy paciente carismática. Me pareció muy profesional en todo lo que hace. Me hizo sentir muy a gusto y sin presión alguna. La recomiendo al 100% junto a su compañero Nicolás hacen un excelente equipo. No dudaría en buscarlos para realizar otra compra de carros 👌🏼
Gisela es una persona muy querida sabe hacer su trabajo,
Gisela es una persona muy querida sabe hacer su trabajo, muy paciente carismática. Me pareció muy profesional en todo lo que hace. Me hizo sentir muy a gusto y sin presión alguna. La recomiendo al 100% junto a su compañero Nicolás hacen un excelente equipo. No dudaría en buscarlos para realizar otra compra de carros 👌🏼
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carla, gracias por compartir su experiencia positiva con Gisela y Nicolás en Greenway Dodge Chrysler Jeep Ram. Nos alegra saber que le hicieron sentir cómoda y bien atendida. Esperamos verle de nuevo para futuras compras!