2023 Cadillac XT4 consumer reviews

$36,295–$38,795 MSRP range
side view of 2023 XT4 Cadillac
26% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 3.5
  • Interior 3.3
  • Performance 2.5
  • Value 2.5
  • Exterior 3.9
  • Reliability 2.4
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Rattles here rattles there rattles everywhere

We call it a rattle box. 7 times at the dealer for rattle noises still rattling. Dealer has been great trying to solve the rattles but they keep coming back. The plastic part at the bottom of the doors is impossible to clean, looks dirty black all the time. This caddy is a big disappointment. I think the suspension is so hard it doesn’t help the rattles.


Huge disappointment,

My wife and I purchase a “premier edition” 2023 XT4 demo with 5000 miles, never registered. After the first week, we were disappointed. No heated seats, rattle in the roof on the highway, a ton of road noise on the highway and a rough ‘thud’ riding suspension. Add the plastic oil pan, cheap looking vinyl seats and a black plastic interior that shows every scratch and is not made for areas of high wear (like the rocker panel area where your foot scuffs getting in and out of the car. I feel like we should have bought a Kia or Hyundai..or perhaps that’s just what we did? This doesn’t feel like a Cadillac, that’s for sure!


Love my Cadillac XT4

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.


Don’t buy an Xt4

Not happy with this car at all, it feels like the transmission is slipping, I have had it in the shop at least 10 times and told the same thing “ this is how the car preforms, there is nothing wrong with it”. I do have to say my dealership has been great but until they find something wrong I am stuck with it Thank goodness it’s a lease!


Don't buy it

same as other reviews, the car sputters and jerks as if its got bad fuel or a bad transmission. The dealership acknowledges the problem but can't fix it because there's no "check engine" light to show them whats wrong. I'm going to take it in this weekend for a trade. It's undrivable compared to my nice smooth Volvo.


Cadillac is ruining its name a little more every

Driving down road doing speed limit on bumpy road my head should not be hitting the headliner when I’m 5’4. Only 9k miles on car. So brand new 23 off the show room floor. When hitting a pothole- its hits realllly hard and then fishtails while I fly up out of my seat and hit the headliner. Kinda like a truly expensive ride at the fair. Dealership said this is normal. Whaaaaaaaat? Taking it in now because the check engine light is on and the air is blowing warm. Breaks might be squeeling too. Are these ppl on crack? Stereo is xxxxty also. Very unempressed.





Worst Car Purchase Ever - 2023 Cadillac XT4

Brand new 2023 Cadillac XT4 It rides rough. The car jerks and sputters when accelerating in stop and go traffic in the city. I've complained several times & brought the car in for service 5 times for the same jerking and sputtering issue and was told the computer said the car had no issues. I was told to contact GM and they'd help me, but they said there was nothing they can do because the mechanic said nothing was wrong with the car. The car is a xxx. Any first rate mechanic can tell there's something wrong with this car. Thank god I only leased it and I'm not on the hook for the full purchase price. The car will be turned back in once the lease is up. This is my first and will be my last GM Cadillac. Worst purchase ever. No more GM's for me.


Very rough ride

It rides extremely rough & sputters & jerks, When it's cold & driving under 30 mph in the city!! I've complained several times & brought the car in for service 3 times for the sputtering & in all cases was told -- the computer says there is no problem My car has only 2000 miles on it & I have to say, it's the worst driving car, I've ever had in 60 years of driving! This was my first American car in 40 years & boy am I sorry I made that choice!!


Transmission needs repair on new 2023 XT4

I bought a new XT4 In December, had previously owned an XT5. I have horrible buyers remorse. Right away realized the cargo area is much smaller than the 5, which I knew, but didn't realize how much until I packed it for a trip. My first trip back to the dealer was for the lift gate not closing and staying closed. The next time was for a warning that I needed the transmission serviced. It had less than 10,000 miles on it!!! First time they replaced the accumulator......still had problems and it was lunging into gear after stopping. Now it's in the shop and was told it needs a new transmission. It's still in service for repair as I write this!!!! I would not recommend this vehicle...... This is not Cadillac quality that I paid for. I have zero confidence in this vehicle at this point. Yes, it's under warranty, but they are going to put another transmission in it that was manufacterd for the XT4.......very frustrated