2016 Chrysler Town & Country consumer reviews

$29,995 starting MSRP
side view of 2016 Town & Country Chrysler
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior design 4.8
  • Performance 4.6
  • Value for the money 4.6
  • Exterior styling 4.7
  • Reliability 4.7
Explore the 2016 Chrysler Town & Country
Shop the 2016 Chrysler Town & Country

A great ride for a family with young kids

This minivan is just what we needed for three energetic kids and a busy lifestyle. The comfort, space, entertainment and efficiency made this an easy choice for us.


It's a great deal of bang for your buck.

So we bought our Town and Country at the end of 2018 as certified pre-owned from our local dealer after trading in our stone age 2005 Honda Odyssey with 175K miles. Initially we had considered just buying another Odyssey, but we wanted to check out the competition also to see what else was out there and after almost a month of agonizingly visiting dealers with my wife we decided on the Town and Country. We have the highest trim model, the Limited Platinum, and to get a comparable level of features from Honda would have been a very expensive proposition. Seriously, the Limited Platinum has virtually every option you could possibly imagine, and the wood grain laced interior and chromed exterior is pretty darn exquisite for a mini-van. People that ride in it for the first time are often shocked at how pimped out it is. It's as luxurious as any Cadillac inside the cabin, and can haul the entire tribe around in total comfort. Ill lay out some of my favorite features and biggest gripes below, so anyone who might be considering this vehicle can make an educated decision. So things I love: The fact that the 3rd row seats fold down electronically with the push of a button is totally clutch. No more tugging on numbered nylon to get things into the desired configuration. One touch of a button and you are good. Also, with the ability to fold down the second row completely to the floor, it's about like having a pick up truck with the amount of space you have to haul stuff. This has came in handy more times than I can even remember. I also like how the second row seats fold up and away completely when you are loading people into the third row. This makes it much more painless than was the case with our Honda. The dual screen blu-ray/DVD player in the second and third rows is also worth it's weight in gold. I ordered some extra wireless headsets from Chrysler to make sure all of the kids had one. This way, I could actually listen to music while driving with the kids in car instead of hearing the dialogue to Barbie movies from their DVD's. Aside from a typical home power port, there is also HDMI and AV plugs to the system in the back, so now the kids have an Xbox One hooked up back there also. We drove from Chicago to Kansas City for Thanksgiving last year which was almost 9 hours and we did not hear much of a peep from the back of the van. So the not so great things? While this is somewhat to be expected, it's a bit of a gas guzzler, and the handling and driving experience is hardly what I would call refined. The contemporary Honda lineup outpaces this vehicle significantly as far as driving feel. The Navigation system and the infotainment system more generally is also a bit lackluster. Even in 2016 when it was released the Uconnect system in the car was dated, and by modern standards it's straight up stone age. It get's the job done, but don't expect to be impressed by it. At the end of the day, you get a lot of features on this car for the money, and it has pretty good good curb appeal for a mini-van. We have had zero mechanical issues with the car outside of routine maintenance and it has served us well as a capable little people mover. If you can score one of the limited platinum edition models like we have used with low miles, I would pull the trigger on it all day. You really can't go wrong here for the price, and the impressive features and comforts of the van will make your life with kids so much easier.


Town & Country - Like it

It drives nice, very comfy, and has a lot of nice features. The only thing not "positive" is the back seats aren't as comfortable for adults. Straight backs, no reclining - but similar to other van models. Doors open and close with 'buttons' - the sliding side doors and rear lift up door - just touch a button and walk away.. the doors close. We're glad we bought it.


Most amazing mini van

This was the best mini van I have ever owned. If a drunk driver hadn't hit it I would still be driving it. Best comfort as far as seats.


The most reliable car I've ever owned

reliable for friends and family and never let me down I feel safe very convenient with electric doors. And provide such peace driving for the children with the DVD



now even though this is the last year the town & country was made it still has that heart grabbing styling and even though it has a poor IIHS crash test score it still has airbags which is important and it has heated seats which is a must if you live in the cold states it fits 7 and has held on to it's popularity even now in the year 2020 i have had 2 of these now over the past 2 weeks the first one was a test drive and i realized '' i gotta have it '' i mean come on comedian kevin james '' paul blart mall cop '' drive a 2008 model in the movie so if your a fan of that movie then this van is a must for you and the family but honest truth just get your hands on one of these babies yes it will be used NOT new but it gets the job done smoothly


Love it!

Even though 2016 is the last year they were made, it is my favorite vehicle I have ever owned. Second town and country I’ve owned and both were amazing for our family of 7 !


Best minivan for the money

Best minivan I’ve ever owned this is Chrysler # 5 minivan. Each one went over 200k miles. The styling and comfort is amazing. Love the stow n go


Nice vehicle

I have owned 3 of these and liked them all. The only real issue is that the seats are uncomfortable, too firm. I thought they would “break in” but they never did. Thinking of a new Pacifica but may go with Honda. We have had issues with every one we owned. Somewhat minor but still... and different each time.


Love the stow away 2nd and 3rd rows.

Appreciate the Limited Edition features. Lots of legroom. Leather heated seats, steering wheel comfort. Great electronics. plenty of cup holders, storage, head room. Sun roof, luggage racks. A/C outlet settings, among other things.