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2019 Jeep Cherokee consumer reviews

$25,045–$26,545 MSRP range
side view of 2019 Cherokee Jeep
(579 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.7
  • Performance 4.5
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.6
Explore the 2019 Jeep Cherokee
Shop the 2019 Jeep Cherokee

Just love this Jeep

The Jeep Cherokee Trailhawk . Is the most comfortable crossover I have driven.The heated seats and steering wheel are great. The off road performance is unmatched.Just a plain good vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Just bought but it looks great for the price

I recently purchased but am in love with the style. I have a white with the blackout package. I have the 2.4 model and it?s not so peppy as I would like but that?s my opinion. I also have a Hemi Durango and May have expectations too high

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Four wheel drive

Wanted a four wheel drive four winter. Got stuck last year a couple of times in the snow. This year will be better. Love this Jeep.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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TOO MUCH TECHNOLOGY

The 2019 Jeep Cherokee is way too heavy with unnecessary whiz bang technology which appears to be geared to impressing potential buyers rather than for practical utility. Retiring after forty-four years as a commercial pilot I still serve as a volunteer on the FAA Safety Team. I navigated when we used Loran (all numbers no graphics) long before GPS. Suffice it to say dealing with technology is not an alien concept to me. When the new Jeep Cherokee Latitude was purchased for my wife to drive, it took me three days to figure out the operation of the radio (entertainment system, if you please) and the air conditioner/heater (climate system, if you please). I don?t need multiple diverse methods to turn on the front windshield defroster, one will do. As I am now severely handicapped the Cherokee is easy to enter and exit, and it provides a comfortable ride. My walker fits in the back, however there is some question as to this issue when the $300 full sized spare tire we ordered goes in the back. I have little faith in ?donut? spare tires, every car we?ve ever had with a ?donut? has had it replaced with a real tire for sake of safety and my own peace of mind. We don?t want to be a couple of hundred miles from home wondering whether we can limp back on a make believe ?space saver? spare tire. We?ve had the new car only a week so we?re just getting to know it. The on board electronics package features a trip computer which supposedly displays average trip MPG and instantaneous current MPG. The 13.5 gal gas tank with its electronic thermometer type fuel quantity indicator are both a joke. Indicating slightly less than half full we topped off the fuel tank. The 13.5 gallon tank needed over nine gallons to be filled. The electronic gas gauge is a joke. Depending on it could be a disaster. We?ve concluded that a fuel fill is mandatory as soon as the fuel indicator drops below an indicated half tank. The fuel economy indicator display is likely on board as a marketing tool rather than for practical utility. Using 0W-20 motor oil the Jeep oil fill access is down in a well leading to spills. They got the oil fill wrong, it should be an access slightly raised above the surrounding engine cover. When picking up the new car we attempted to buy an extra quart of oil to keep in the car, since this oil, is not readily available. The selling dealer didn?t have a single quart to sell us. I went on line to order enough oil for the first couple of oil changes. My wife is happy with the car and she can park it easily which is a definite plus. I can enter and exit it without difficulty, however I will not drive that car. Our adult son said he wants nothing to do with it either. As a result of seeing the technology laden 2019 Jeep Cherokee Latitude he announced plans for a frame up total restoration of his current 1997 Jeep Cherokee. One would anticipate his interest in the high tech new car as he is a computer repair technician. Unfortunately the Jeep people feel it is necessary for the public to have a 200+ page glove compartment owner?s guide along with the availability of an additional 600+ page .PDF file downloadable from the internet. In spite of all this data, there is no explanation why the cigarette lighter receptacle is designated with the icon of a key. For the life of me I can?t figure out why two electronic USB ports are located inside the closable center arm rest console. The 2019 Cherokee Latitude is a handsome and comfortable car, but cargo space behind the rear seat is absolutely minimal. Our previous regular Jeep Cherokees have room for a full sized spare along with a steamer trunk. The 2019 Cherokee Latitude appears to have been designed for marketing acceptance rather than for utility. My wife likes it and is comfortable driving it, which is fine, while our son and I drive less technology intense cars. It is my belief that this is not an automobile I would buy for myself because of an over abundance of unnecessary technology. The massive ?Uconnect? electronic installation causes me to recall that recently I spent 30 minutes replacing the AM/FM radio in one of my Dodge trucks (cost for a new radio was $60). I might be more receptive to the 2019 Jeep Cherokee Latitude if it wasn?t loaded with a bewildering and mind numbing array of fancy electronics. I shudder to think of the repair costs of a dealer shop session. It?s a nice car for my wife, but I?ll never drive it, nor will our son.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 3.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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Excellent trucxk

great truck, love it. Very good looking and great performance. I love the interior, color and all the extras. the pick up is tremendous for a 4 cylinder turbo

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Beautiful and affordable

Great in all weather conditions, smooth ride, very spacious. We got the V6 over the 4 cylinder. The car holds its value well too l

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love it .. all around what we have wanted ??

Luv it ?? Lots of leg room luv the USB ports the trunk area is pet friendly ?? Command start with the heated seats n steering is most warming ?

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Too much problems in 1 month! Do not buy!!

I bought brand new 2019 Jeep Cherokee Trailhawk exactly 1 month ago. I've had 3 major problems with the vehicle. 1- Transmission!! 2- Uconnect Screen went black. 3- Moisture in tail light. Dealership worked 1 week to solve the transmission issue. They said "We fixed it, the vehicle now safe to drive" I got my vehicle back yesterday and I drove 11 km to my home. This morning I had the same transmission issue. Tranmission hardly shifts and too much light came up. The vehicle just 4 weeks old and it is on 3700km! I couldn't go to work again and spend my all day to tow the vehicle etc. How am I going to pay my monthly payments If I don't go to work?? I don't know what will happen. I have all proofs as videos and photos. I am so disappointed with Jeep!!

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 5.0
  • Performance 1.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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Love it!

Lot of leg room. Easy to drive. Love backup cameras. Looks good. Very comfy. Senior loves it! Lots of leg room. Sufficient storage. Easy to park. .

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Most reliable car I?ve ever owned!

This car is amazing! i absolutely love it, it?s perfect for my commenting from city to city. There is plenty of space and room in this vehicle. I LOVE IT!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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