2019 Jeep Cherokee consumer reviews

This vehicle matched all my needs. I got exactly what I wanted for the price I paid. Would recommend to anyone who is looking into buying a new car.

This is a great car. The interior of this vehicle has great electronic features that allow you to control your phone with your voice. It allows you to text and call while keeping your eyes on the road and your hands on the steering wheel. This is a cool car for anyone looking for something sleek and affordable.

So far the car has met all my needs and comfort. The lumbar is good for my back and there is plenty of leg room too

Beautiful inside and out.. the leather interior design to the red velvet pearl paint! Has some great power, very quiet, and so comfortable! Can't wait to take on a road trip!

The Jeep Cherokee met all our needs, ride, performance lots of room good gas mileage. Very reliable vehicle. The body still has a very good appearance.

I traded in my 2017 Grand Cherokee Altitude, which was too big and didn't have a power passenger seat. I'm loving this trailhawk model - the extra lift puts me at a driving height that feels perfect for me. Reminiscent of my 2007 Edge, which I loved to death. The firecracker red color pops, and I love all of the black detailing (really cannot stand chrome). I didn't think I would like or use the Technology package, but I find myself using the Adaptive Cruise Control most of the time. It's made my lead foot non-existent, and my MPG is running at 25 MPG (much better than the GC or the old Edge). I also didn't think I'd want the moon roof, but on these beautiful days it is great to open it up wide and drive with all the windows down! I like the ventilated seats - they are so comfortable too...love the Android Auto feature, love the navigation pane that shows up in the driver's console to show turns. This trim package was more expensive than others, but for all of the amenities it gives me and the exterior look, I'm so glad I went with it. Looking forward to taking it off-road to some dirt trails without too much rock or mud to see how it handles.

On 06/11/18 I purchased a 2019 Jeep Cherokee Latitude Plus 4x4. On 06/21/18 I noticed the rear passenger taillight was allowing moisture in it resulting in condensation to build up inside the taillight. (Replaced under warranty on 08/22/18) on 07/08/18 - 07/09/18 - 07/10/18 I ran into an issue with the transmission shifting hard and then displaying a message on the dash that stated ?service transmission, restart in park at zero speed? forcing me to coast to a stop and place the vehicle in park and restart it in order to have the transmission work again. (Diagnosed on 07/11/18 and valve body solenoid learn and performed quick learn under warranty) On 07/15/18 AppleCar Play wouldn?t launch on either my iPhone X or my partners iPhone 8 both operating iOS 11.4.1, the USB ports wouldn?t recognize either phones being plugged into them and then the transmission shifted hard while driving between 65mph-55mph to Cumberland, MD from Pittsburgh, PA through the Laurel Highlands. On 07/20/18 the radio went into theft lock mode while driving asking for a 4 digit pin and then the transmission wouldn?t upshift or downshift properly resulting in a message again flashing on the dash stating ?service transmission, restart in park with vehicle at zero speed?. On 07/25/18 the vehicle bucked me hard into an interaction upon taking off from a stop light to the point where I put the vehicle in park and got out to check for damage bc I thought the driver behind me had rear ended me. On 08/02/18 the radio went black for about 3-4 minutes while driving then ran through its startup / loading screen as if I had just gotten into the vehicle and started it. On 08/03/18 the radio froze while driving displaying ?please wait.....? in red in the middle of the screen and wouldn?t allow you to select anything on the screen. On 08/04/18 the radio randomly started making its own selections on the screen as if you were touching the menus and selecting things. The vehicle also shifted hard while slowing down around 35-45mph. On 08/07/18 the radio restarted itself after driving for about 10 minutes after its rebooted itself it again started selecting menus as if someone was touching the screen and making the selections. On 08/11/18 the vehicle again had transmission issues. When the cruise was set at 65 mph on a flat area of open road it rev?d up to 4,000 RPM and stayed that way for about 1 minute. It again hard shifted when taking off from a stop at an intersection. (On 08/15/18 the rear drivers side taillight began to allow water into the taillight resulting in a buildup of condensation. (Replaced under warranty on 08/22/18) 08/17/18 radio again restarted itself while driving and coming to a stop at a stop light. (finally got this on video occurring and a replacement radio is on order due to the radio not accepting an update that is available and the dealership feeling it?s an issue with the unit) 08/18/18 transmission shifted hard twice while driving up an incline on Donahue Rd driving between 45mph-50mph on my way from Latrobe, PA to Pittsburgh, PA. On 08/18/18 the drivers seatbelt became difficult to latch into the buckle and the dashboard would not recognize when the seatbelt wasn?t clipped in resulting in no warning message / light to display on the dash. (defective buckle replaced under warranty on 08/22/18) 08/22/18 Dealership takes measurement of oil due to concern of oil consumption and orders a replacement engine due to oil loss / consumption. An appointment is schedule for a new engine to be put in on 09/05/18 along with another leaking taillight to be replaced, radio to be replaced and the transmission to be looked at again. I am beyond frustrated with this experience and am asking that Jeep give me a replacement vehicle due to the effect the service history, engine replacement and not getting a resolution / proper diagnosis for this transmission yet will have on the resale of my vehicle down the road. I have all documents from my service visits as well as videos and pictures of things when they occurred and it was safe to take / record the issue/concern. This was my first brand new vehicle purchase and now I am questioning whether it was the right decision. PLEASE JEEP HELP ME! #Jeep #Cherokee #FCA

I am blown away at the excellent gas mileage for a 4x4 . I?m averaging 29.7 with 2.4L engine on the Highway. This vehicle rides like a full size SUV with the mileage of a car. Absolutely a Homerun for JEEP and Chrysler.

Outstanding product from Jeep in terms of ride handling performance fit and finished. Seats are molded and very comfortable and the heated seats and steering wheel are a big plus.

Great comfort relaxing reliable vehicle. Family enjoys going for rides in it. Long rides are not exhausting anymore. The technology is just amazing. The effort put into building the vehicle was there.