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2020 Jeep Cherokee consumer reviews

$25,840–$27,340 MSRP range
side view of 2020 Cherokee Jeep
(155 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.8
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.8
Explore the 2020 Jeep Cherokee
Shop the 2020 Jeep Cherokee

Stylish and Reliable!

Love love love my new Jeep! It is sporty, has four wheel drive, and has all the bells and whistles one could ask for! So pleased with my purchase and it continues to drive great!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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I feel very confident driving this car!

I love the modern look of my car. The color is amazing. It sits great and drives with a zippy attitude. The size works great for me. And my husband loves all the under the engine stuff that I don’t care about! 😊

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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great car

I think the car rates a lot higher than car rating sites have placed it. Looks, comfort, engine power (v6) all excellent. Price was good and overall no complaints.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great car

At first, we weren’t planning to buy a Jeep. But we saw the Cherokee. We were impressed. We test drove it. Finally, we bought it. We love it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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The Jeep is a fun car to drive.

This car met all of our needs from commuting to towing. We are looking forward to taking it on trips in the future to destinations yet unknown!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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The Most Expensive Vehicle I Ever Owned

I pay to much for this Jeep. Not worth all the money I pay. It could have more luxury for the money I pay. Dealership are over charging people for these vehicles and they are not worth it.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Comfortable ride, love style, great gas mileage

Love the small SUV. Traded a large SUV and very happy with the comfort, ride, style and great gas mileage. Would highly recommend the Jeep Cherokee.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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So far the best SUV

I’ve only had this SUV for 2 days and I love it. I got the Upland trim which is the cheaper version of the trail hawk. Very beautiful SUV, the first SUV I’ve owned, I hope it lasts a while. It’s a head turner!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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LOVEE IT

So far I love this car there is a lot of technology to get acquainted with. Great leg room in the 2nd row. On the down side of the car the cup holders were placed in a poor location.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Enjoying our new ride!

So far, it is everything I want in a car. Good gas mileage and the seats are so comfortable. I am very satisfied with our purchase

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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