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2018 Jeep Grand Cherokee consumer reviews

$30,895–$33,195 MSRP range
side view of 2018 Grand Cherokee Jeep
(403 reviews)
94% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.8
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.7
Explore the 2018 Jeep Grand Cherokee
Shop the 2018 Jeep Grand Cherokee

Beautiful luxury car at an affordable price

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
11 people out of 14 found this review helpful. Did you?
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Love this Jeep!

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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What an upgrade!

I went from an 04 Ford Escape to a 2018 Grand Cherokee and it feels like a spaceship! It's unbelievably comfortable, quiet, and efficient. Most reliable vehicle I've ever owned and worth the money.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Good onroad/off road vehicle

The Jeep Grand Cherokee trailhawk generally performs as advertised. Good styling, nice interior. Some things I don't like ate; navigation system can't find destinations without an address. Google on my phone works better. Gas mileage not as good as expected. Brakes overheat too quickly off road in downhill terrain. Probably wouldn't repurchase.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does not recommend this car
3 people out of 3 found this review helpful. Did you?
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Horrible Service

I like the car. Great on and off road, and perfect size. Wish the quality was better and the service was not so expensive. My Cadillac was a lot cheaper to maintain. Jeep service is horrible. The dealers are horrible and do not have a clue how to treat customers.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 3.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
2 people out of 4 found this review helpful. Did you?
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Elegant and powerful

IT took six months of research to determine the exact make, model, trim and year. I found it. I've had it now for less than a week, and I simply love how it drives and feels. Even though it's not new, it feels like a new car. It was very well cared for by its previous owner. I vow to do the same.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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I love my jeep.

I love the way this car handles and rides, but it's not very stylish inside. I wish I would have paid a little extra to get the better stereo and more options, but I'm mostly satisfied... She gets me to where I need to be, no matter the weather. I'd recommend anyone to but a jeep.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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the best usv i have brought

the suv is a great vehicle i had no issue with it yet i did had to update the radio but that us it ither then that its a great looking and it fun to drive and i my self have been a toyota 4 runner guy which i consider a great suv also buyt the grand jeep with all its elctronics fitures coan not beet the toyota 4 runner

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Most comfortable and capable car I have owned

Our Grand Cherokee Trailhawk is loaded with comfort from ventilated and heated seats, to easy to use touch screen options, to a panoramic sunroof, it has it all. However, it is also equally equipped to handle the outdoor recreation in the Colorado mountains. It can pull our camping trailer with ease, raise the suspension with a touch of a button for more ground clearance off road, and can handle any type of terrain, and cruise up the mountain passes with power to spare from Hemi V8. We love our Grand Cherokee Trailhawk.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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I have owned Jeeps since 1984

This car has fit my every need. It is comfortable, roomy. It has a very smooth ride for an SUV. Seats 4 adults comfortably, when I lower the back seats individually or both together I receive plenty of cargo space.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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