2023 Jeep Grand Cherokee L consumer reviews

$42,035–$44,035 MSRP range
side view of 2023 Grand Cherokee L Jeep
57% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior 4.4
  • Performance 3.9
  • Value 3.5
  • Exterior 4.2
  • Reliability 3.6
Explore the 2023 Jeep Grand Cherokee L
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Grand Cherokee Overland L

Just traded my 2014 GG Limited (had 101,000 trouble free miles on her) for a new GC Overland L. Only have 6000 miles on it but so far I am extremely impressed with vehicle. Comfortable, plenty of piwer with the trusty V6. I am still warming up to the exterior of the L, I think the new style looks much better in the two row model and the okd style looks better than both new ones! Time will tell, but after 8 jeeps I have yet to have any major issues.


Jeep non quality

It’s a nice vehicle until the gremlins show up.The lift gate battery drain finally got me. The dealership has done the best they can but it takes forever to right parts from Jeep.The dealership has had the GCL for a month now.It’s aggravating as xxxx to make monthly payments and no use of vehicle.If they can’t fix it thinking of selling it back to dealership.This will be my first and last Jeep.i have owned numerous vehicles from GM and never had these kind of problems.


Jeep Grand Cherokee - The worst nightmare

I bought a brand new 2023 Grand Cherokee L in October 2023. Two weeks after I bought it, it started having multiple electrical issues such as AC not working, center console shutting down, door locks not working, windows not rolling up or down, etc. Buying this vehicle has been an absolute nightmare, and the customer service given by Jeep is nonexistent. They are aware they sold me a defective vehicle that is having some serious issues, some of them, safety hazard, and they don’t care. Please stay away from Jeep.


Love it!

Love it! Upgraded from Cherokee Limited and could not be happier. Ride, interior space and mileage all are great. I am short and spouse is tall and it is comfortable for both of us!


Buy it!

I just purchased the Jeep Grand Cherokee L in August 2023. It is too early hopefully to have any issues with it but as of today, I love this SUV sooo much. I have owned all kinds of 3 row vehicles, MDX, Tahoo, Explorer, Pilot over the years and this is by far the best one I have owned. Prior to buying this I test drove all kinds of 3 rows too. This wins by miles!


Buy it

Could not be happier. Love the 5.7 engine (MPG is not a major concert to me.)I loved the 2018 Grand Cherokee Summit, and this car is even better. It does seem larger than the additional 12" of the previous model.


don’t buy it

Long story short Don’t buy it. My auto is 5 months old and warning lights come on and auto stop and start has never worked since we bought it 1/2/2023. now the lane departure doesn’t work. It was raining today and that it the 2nd time the warning lights came on for that so i wonder if it has something to do with it. it goes to be repaired on june 6 th


Best 3 row SUV

I bought the 2023 Grand Cherokee Limited L recently and I have to tell it’s impressive. I gambled with all the negative reviews since it’s launch. I test drove 2023 Infiniti QX60 sensory and the new 2023 Honda pilot elite and I’m glad I chose Jeep GC L, the pickup is superb not sure above the negative reviews on engine not being good. All the vehicles I drove had almost same V6 engines and GC stands out. The new interior is very convenient and exterior is refreshing, yes I agree that navigation through the infotainment might be tricky but you can get used to it. I had an opportunity to buy the same back in early 2022 but with all the issues with infotainment I decided to go with 2022 Ram 1500 Longhorn Limited turbo diesel, boy couldn’t be happier. Hopefully my vehicle does well and not have all the issues others had.


Parts availability - Jeep not making body parts

I love my new Jeep Grand Cherokee Summit Reserve extended. Purchased it in the fall of 2022. On December 26th 2022, I was backed into in a parking lot. Both passenger doors need to be replaced. The body shop and the Jeep Dealership that has ordered the parts but cannot get the doors (backordered), and Jeep is not even giving a date when they will be available. Apparently not making them yet. Very frustrating. If you are going to provide a new body style, then should there not be parts available to repair a vehicle. I have essentially a brand new vehicle that cannot be repaired. Love the brand, am very disappointed in Jeep part practices. I have also had issues many with the radio system. It is always acting up in different ways. I have taken it in and the dealership indicates they can find no issue. Be very careful. If you purchase this vehicle, you may not be able to get parts if it is damaged.


Before you buy one, please read…

We purchased our 2023 Jeep Grand Cherokee Limited 4x4 on January 16,2023. Within 22 days the full camera system has gone out w/1280 miles, and the Jeep currently has thirteen codes in the ECM. The ParkSense Module is on a Nationwide Backorder, and Jeep Customer Service is Horrible!! So we went out on February 13 to start our Jeep in our garage the battery was totally dead, finally charge it up enough to start it let it run over two hours and shut it off. Then the Mrs’s goes out to go to work at the hospital {Works for a Emergency Room, can’t really just call in} and boom Jeep is totally dead again. I jump the Jeep again after two hours and my wife is late for work after she had to get a ride into work, the Jeep finally starts but now the check engine light is on. So the next afternoon on February 15, we go out to start the Jeep totally dead, after two hours the Jeep will only click. So I had called Jeep Customer Service on February 7, 13, 14, still no call back and so I call again on February 15,2023 and informed them that our Jeep was dead in the garage and they said our caseworker would call us back in ten minutes” but for me to call a tow truck because they don’t know what we want them to do about our Jeep that isn’t working. So I had to set up towing for February 16, @6:45am, and of course Jeep didn’t call us back. But I finally went to the dealership on February 20, 2023 and the service manager informed me that our Jeep has a 8 Amp Constant Draw when the Jeep is turned off, they don’t have any idea what is causing the problem and for us to just wait. So the dealership has had our Jeep 19 days, we have had to make our first Jeep payment {Which sure aren’t cheap by any means} and we have only been able to drive it 22 days without issues, but Jeep doesn’t want to pay for a rental or anything… they want you to just sit around and wait till they figure it out. ***SAVE YOUR MONEY DON’T BUY A NEW JEEP GRAND CHEROKEE***