2016 Kia Sedona consumer reviews

I am the original owner and bought it brand new. My warranty coverage was for 120 months /100,000 miles. At 98 months 120,000 miles the engine started burning oil. I’ve always had my car inspected and regular oil changes. The mechanic that has been caring for my car for years told me to take it to Kia because another customer of his had the same problem. Kia told me to run it another thousand miles bring it back, running another thousand miles and bring it back. Each time I took it back they had to put 3 quarts of oil in it. There’s a problem with the engine but now key is saying sorry you’re out of warranty

I have had nothing but problems since I bought my used 2016 Kia Sedona at 75,xxx miles. I have had the car for a little over a year and a half and have to have it towed 4 times. Replaced 2 alternators and just before 100,000 miles my motor went. The head separated from the block and blew a head gasket. Thank goodness I had a 2 year/ 100,000 mile warranty from the dealership I bought it from because the extended warranty did cover all parts and labor but not 3 days after getting it back (after they had it over a month) it died on me 3 times and once again had to have it towed back to dealership.

We purchased a 2016 Sedona SX brand new. Ours also technology upgrade package. We loved the look and comfort of the interior, and overall were happy with the performance. Fortunately, we purchased the 100,000 mile bumper-to-bumper extended warranty as well. At just shy of 60,000 miles, the engine light came on, followed by engine temperature warnings. Took it straight to the dealer and was told that there was coolant in the oil, and Kia/Hyundai wanted the engine pulled. The work and loaner car were covered under the warranty. Unfortunately, this happened one week before the lockdowns which slowed things down. Were told the engine needed replaced but they couldn't get an assembled engine, so they ordered a new short block, and sent cylinder head out to be inspected to make sure it was good to use. After a month, when I picked up the repaired van, I saw a note on the paperwork that said 5 of the 7 engine bolts were stripped. They had no idea why. At about 85,000 miles, we had a coolant hose rupture while traveling down the highway. I immediately pulled off and used Kia's roadside assistance. The same dealer was MUCH less helpful this time around. I reminded them of the extended warranty. They told me radiator hoses weren't covered, but also said there was oil in the coolant. When I reminded them of the last problem, they said they could pull the engine, but if Hyundai declined the repair, it would cost $6000, and that didn't include putting it back in. They also suggested I could talk to sales to see what they would offer me towards a trade-in (remember, it has no engine). I told them to pull it, and it came back as the same problem, but this time all 7 bolts were pushed out! Received a whole new engine this time, no loaner. Dealer said they don't do loaners. When I reminded them about the previous time, they said Hyundai would have to authorize, but they never got around to it before the repair was completed (about 1.5 weeks). Latest update... A deer impact has the insurance company write it off as a total loss. For a lucky salvager, there's a Sedona engine out there with only 30,000 miles on it.

The Sedona is the best all around choice for giving you comfort in every ride at a very reasonable price. Many features found in more expensive SUVs.

My mom has a 2016 Kia Sedona LX, and bought it brand new in December of 2015. She got the entended warranty on it and kept up with the maintenance. The warranty was good for 10 years or 100K miles. Now, it's at 105K miles and it died flat out died. Took it to the dealership and they say it's a FACTORY DEFECT. Now, I've looked it up and all and my moms isn't the first or only one to have this problem but even thought the dealership knew about this defect they still failed to inform their customers of this for them to bring it in to get it fixed. Now they're saying since my mom is over the warranty they won't do anything. She never even knew there was an issue until it just stopped one day. Just stopped, no warning no previous issue just stopped. And it won't start. My mom took it in to have them look at it and not only did it take them 3 weeks to finally get back to my mom but now they refuse to do anything because she's over the warranty. This Factory Defect was known but no one put it as a recall and failed to inform people of it. Now she's without a car that she paid out right for and got the entended warranty. I'm sorry but I will never recommend Kia especially with how they treat their customers.

Have had a lot of headlamp problems. After installing new headlamps they will not light. Fuses seem to be ok. What can be the problem?

Bought our minivan used with 99k miles on it. It’s comfortable, and aside from the battery dying and needing to be replaced, (which is understandable), it’s been reliable. Biggest issue is this van burns oil very quickly. The dip stick goes from “full”to “Low” after two trips to the gas station (~1000 miles). It requires me to add 6-7 quarts of oil between changes. Absolutely insane. And according to the dealership that’s an acceptable level of oil loss with the engine. First car I’ve had that’s burned oil. Other issues: The power sliding door wouldn’t shut but thankfully that was covered by a recall otherwise that was a ~$1000 fix. Our SX came with the entertainment center, but because we bought it used it didn’t come with the remote. The remote is no longer made and even with the part number I can’t track it down, kinda disappointing.

(2016 Kia Sedona EX) I had to have the transmission replaced at 45k. After numerous visits to Kia dealership…they finally heard what I was hearing..the transmission not shifting correctly/and awful noise. I was fortunate that the transmission was still under warranty. (After the work was complete the engine/transmission is still very noisy..until you drive for an hour or more then the engine seems to calm down) I really like the concept of a van. Would I buy Kia again? …probably not. I think the 2016 model had some problems….if I bought a Kia again I would really pay attention to the engine (noise/and tranny)…I would never buy a used Kia without kia’s warranty it’s too risky.

This van does not meet all the amenities I hoped to have in such a high-ranking van. It's a very nice van but prefer Chrysler Town and Country

A very comfortable, quiet, nice riding mini van. This is my fourth, used primarily as a cargo hauler, and is the nicest one I have owned so far.