Factory Defect
My mom has a 2016 Kia Sedona LX, and bought it brand new in December of 2015. She got the entended warranty on it and kept up with the maintenance. The warranty was good for 10 years or 100K miles. Now, it's at 105K miles and it died flat out died. Took it to the dealership and they say it's a FACTORY DEFECT. Now, I've looked it up and all and my moms isn't the first or only one to have this problem but even thought the dealership knew about this defect they still failed to inform their customers of this for them to bring it in to get it fixed. Now they're saying since my mom is over the warranty they won't do anything. She never even knew there was an issue until it just stopped one day. Just stopped, no warning no previous issue just stopped. And it won't start. My mom took it in to have them look at it and not only did it take them 3 weeks to finally get back to my mom but now they refuse to do anything because she's over the warranty. This Factory Defect was known but no one put it as a recall and failed to inform people of it. Now she's without a car that she paid out right for and got the entended warranty. I'm sorry but I will never recommend Kia especially with how they treat their customers.
I love my sedona. Giving me problems now
Have had a lot of headlamp problems. After installing new headlamps they will not light. Fuses seem to be ok. What can be the problem?
Overall, not really satisfied.
Bought our minivan used with 99k miles on it. It’s comfortable, and aside from the battery dying and needing to be replaced, (which is understandable), it’s been reliable. Biggest issue is this van burns oil very quickly. The dip stick goes from “full”to “Low” after two trips to the gas station (~1000 miles). It requires me to add 6-7 quarts of oil between changes. Absolutely insane. And according to the dealership that’s an acceptable level of oil loss with the engine. First car I’ve had that’s burned oil. Other issues: The power sliding door wouldn’t shut but thankfully that was covered by a recall otherwise that was a ~$1000 fix. Our SX came with the entertainment center, but because we bought it used it didn’t come with the remote. The remote is no longer made and even with the part number I can’t track it down, kinda disappointing.
