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2021 Kia Soul consumer reviews

$17,590–$19,090 MSRP range
side view of 2021 Soul Kia
(74 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.6
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.6
Explore the 2021 Kia Soul
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So far I’m not impressed

I like the room on the inside but from the lack of power to the below average fuel mileage I’m getting to wish I never bought it. I traded in a 2015 Santa Fe 2.0 T and I was getting 27/28 on the highway and so far the Soul is barely getting 29 on the highway. And going from 264hp to 147 hp makes it difficult to even like the it. I never understood why a manual adjustable passenger seat is not standard in these suv and I bought the GT line and still no manual passenger seat. It might get traded in on a Kona this week after owning it a month, that is how much I hate this car. It’s a shame, I like the way it drives and handles but that is enough for me to keep it for 4 or 5 years.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 3.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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very roomy for a small car

smooth ride for a small car, very roomy, great gas mileage, comfortable seats, good pick up, reasonable price,stylish ,nice backup camera, sunroof,bluetoooth handsfree phone calling

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Kia experience

My first Kia I was always skeptical of the Kia Soul and not my 1st choice but it worked out ok I suppose...it could be more comfortable and have a lot more options but I did not have many options due to my past car issue

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 3.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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I love the warenty

I traded in a Soul and got another Soul, I never had one problem with my Previous Soul, And I love the warenty Kia gives you.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Perfect Car for me & my needs. Great Price!!!

This is my 2nd Kia. I had my 2007 Optima that I bought brand new. In all of those years I never had one single problem. Just simple maintenance kept it running like brand new. After only 2 months with my Kia Soul, I can already tell that performance & drive wise, I am going to experience just the same with this car! Had always driven Chryslers that were Great, but now for so much less, this is Just as Great!!! Blessings. Terry

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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My 2021 Kia, after 8 weeks, needs a new transmissi

I bought a brand new 2021 Kia Soul February 13, 2021. 8 weeks later it is in the shop needing a new transmission. It has been 2 weeks and not one single call from Kia. The transmission is on back order and I am driving a rental car which I am paying $22/day for insurance. I have a case number with Kia, but it is useless because their customer service is absolutely horrible. I wish I had never bought it. I will be filing a lemon law claim.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Just the Car I was looking for!

Wonderful! Compares wonderfully to the Scion XB I traded in! Had 325,000 miles on it! Love the Comfort, Cargo Room, Gas Mileage, & Looks! Great Car!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Rides like and airplane:)

This vehicle is very roomy and rides smooth...sometimes I have to make sure it's turned on because it's so quiet. It's a solid whip too, the feel of the vehicle is sturdy.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best car for the money on the road

The Kia has been recommended to me by many persons and it meets all the expectations I had. I knew I loved it as soon as I took it for a test drive

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Love It!

My husband and I love this car! It is the first vehicle we've owned that has enough leg room for him, he's 6'1". It's perfect for driving short and long distances and we love all of the features such as auto lights that even dim brights so other drivers aren't blinded, lane correction, and auto turn and off to conserve fuel and decrease emissions when stopped.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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