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2017 Lexus RX 350 consumer reviews

$43,220–$44,620 MSRP range
side view of 2017 RX 350 Lexus
(271 reviews)
89% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.7
  • Performance 4.6
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.7
Explore the 2017 Lexus RX 350
Shop the 2017 Lexus RX 350

Electronics needs improvement

Just completed a 5k trip with this car. While driving though Missouri the electronics flashed that I need maintenance. Didn't tell me if was critical or just normal maintenance. I stopped the car in case it was critical and began leafing through the owners manual. After a few minutes of searching, I gave up looking and began to get nervous since I was stopped on an Interstate highway. Called the dealer and they said that everything was probably ok. When I got home I took the car in for service and found out the car was telling me I needed a TIRE ROTATION! I appreciate that the car keeps track of such things but my concerns could have been eliminated if it said something like "regular maintenance". Also if it does need maintenance tell me when I start the car in the A.M. , not during the drive since it distracts the driver from the road. Also can't use the directions feature and listening to the radio. If the radio is playing you cannot hear the app speaking and giving you directions. Radio should mute while giving directions.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Engine and Transmission Mismatch

I owned this vehicle for over 3 year and had 55K miles on the vehicle when I traded it in. It was an RX350 base model that had a luxury package. Each time I had the vehicle into the Lexus dealership for oil changes I would tell them that the vehicle is shifting very weird and after making a turn, to accelerate I would almost need to put the vehicle into passing gear to get it moving. I feel that this issue was not isolated to just my RX-350, but all vehicle of this style. Each time when I picked up the vehicle from service they would tell me that they had a program update they they uploaded or the "Vehicle is learning how you drive". If it didn't learn after 50K+ miles, it was never going to figure out how I drove. The service people at the Lexus dealership were all great, i felt like they heard the same thing from RX owners over and over again each day and they had a standard answer that they were being told to tell the customer. There is either an engine / transmission mismatch or this transmission is not meant for this vehicle. I have been driving for over 30 years and had many different types and models of cars, this is the worst vehicle I have ever owned.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 3.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Time to Reset the Odometer

Thank God for looking out for me on this adventure. Trust that. Finally got back into the market after owning an Acura TL for 15.5 years. The Lexus rides well and has ample room in the front and back. Will take a little while to get used to the new size but the features and comfort will ease the pain of saying goodbye to my old friend. The technology included and look of the car is intriguing. I’m looking forward to the first big road trip. TGBTG!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Pretty good car you can’t go wrong

I love the car every thing is perfect until you have to pay for certain services like remote start come on it should be standard or a onetime fee what the xxxx lexus

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Most comfortable car I have ever owned.

Quiet, comfortable, powerful, stylish, and dependable! Excellent value for the money. I’ve owned many cars in my 76 years and this is one is one, if not the best I have ever owned.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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My second Lexus will not be my last.

It meets my everyday needs. Plenty of room for trips. A fun car for business and pleasure. My husband also drives a Lexus to work everyday.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best car I have owned

Great car very reliable and comfortable. New safety features are great and should be installed on all cars great service options and staff will bring me back

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Most beautiful car I ever own

It is very comfortable, smooth, and good looking car. It has all the options that I need. I'm happy to purchase this car. I meets my expectation.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Most reliable I have ever driven

Met all my needs and is very reliable and drives smoothly.the best car I have ever owned. I will recommend this car to anybody that I know of

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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I will always own a Lexus.

I have owned three Lexus cars. You cant go wrong with these cars. Their designs are always beautiful, reliable, dependable, luxurious, and they retain value. Also for the most part the customer service at the Lexus dealers is first class.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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