2011 Mercedes-Benz GL-Class consumer reviews

$60,950 starting MSRP
side view of 2011 GL-Class Mercedes-Benz
72% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior design 4.3
  • Performance 4.4
  • Value for the money 3.9
  • Exterior styling 4.5
  • Reliability 3.9
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5.0

excellent vehicle

Very nice vehicle!!! Exallent SUV for the money!!! I highly recommend for some body trying to buy car!!!

5.0

Multi Role Safe Heavy Duty Luxury 7 Passenger SUV

I have owned Mercedes-Benz for 20 years. First off, the GL 350 Bluetec Diesel has Amazing Fuel Economy. I average 28 MPG Highway ar 75MPH. City can Get 25 MPG if light foot but rarley less than 20MPG. Considering it is 7 passenger, 7500 lb rated towing, Luxury 5400 lb Mercedes, that is an Amazing MPG. Second, the Factory air springs will fail by 50 K miles BUT Replacement with After Market Arnott brand Air Springs (600 dollars) or maybe Unity air Springs (300 dollars) is Very easy compared to Metal Springs. It can also be done at a good independent shop. Replacement air springs will last a very very long life. Also change the Transfer case oil every 30K with half Quart Transmisson fluid. I owned a Toyota Highlander Hybrid rated at 25 MPG and could barely get 20 MPG and it was only rated at 3000lb towing.... The GL 350 Diesel with a flat Trailer can even replace your low MPG pickup and expenses of having another pickup engine to maintain. Change Engine Oil at 15k and other fluids at 50k and you Get a Very Safe Comfortable Reliable 7500lb towing capable 7 Passenger SUV that gets 25MPG Combined easily. Best of all worlds.

3.9

Great for road trips

Ok there is quite a bit of bad press on these some definitely warranted and some not. First off this is a great road car, Just eats up the miles in comfort no matter what the speed or road conditions. Its quiet inside and has good but not great power. Fuel mileage in reality is about 18-19 mpg which is a bit thirsty but not out of line considering the size and weight. The very back seats are a little difficult to access. The head rest for the second row can impede this if the front pass seat is moved all the way back or the head rest is raised up. The rear a/c for third row is not good. biggest known problem is the air suspension bags which split and leak causing the front ore rear to sag, the suspension compressor to run until it also fails. The factory parts are junk had to upgrade to Arnott brand which makes excellent replacements. The fact that the factory units are expensive and failure prone is unacceptable in a vehicle of this price. Another known problem is harsh and intermittent trans shifting. Ive read its a valve body issue and you have to pull the trans to access it. Mine was acting up but after a fluid change and a new filter the problem went away. Overall i really like it but the wife doesnt trust it anymore because of the air suspension and trans issues.

5.0

Excellent vehicle

This is our first luxury SUV. and we were not disappointed. Very stylish on the outside and comfortable on the inside. The kids love the back seat entertainment center. The third row seat gives us more room for the grandkids and when we don't need the seats, we push a button and they go down automatically. We are in LOVE

4.7

Comfortable and reliable

I'd recommend this car. It's great for seating up to six passengers. The third row actually serves as a third row. It has a lot of power, and definitely reliable. I loved this car!

5.0

GL550

Even at 6 yrs old, it's still a great car! I love the comfort and stability driving. Lots of upgrades that make the ride very enjoyable!

5.0

Great experience!

For a large SUV, the GL450 is amazing to drive. This feels more like a car than a truck (like the Ford Expedition and GMC Yukon). The smooth ride (airmatic suspension) yet quick steering response, makes for a nice sport-like feel. Plus, though I have gotten 14 mpg in stop-and-go city street driving, I am mostly getting 17 - 18 mpg. I even got 20 mpg! Great mileage from a big SUV! The seats are supportive, yet comfortable over long distances. The V8 responds quickly (also due to transmission) to the accelerator, and the brakes are truly spectacular. The stopping distance from highway speed to zero in an emergency is nothing short of amazing.

2.0

DO NOT BUY FROM PREMIER PLUS AUTO in Columbia

Be very cautious of this dealership Premier Auto in Columbia and DO NOT BUY THE 2011 GL450 silver for sale. I live in Charlotte and took off work to drive down to Columbia to check out this car. I scheduled an apt with the Mercedes dealership and got a pre purchase inspection. There is $7k worth of work needed done on this car. If you only drove the car and did not get it inspected you would think there are no issues. Thankfully I paid $159 to confirm and was made aware of the issues. $2800 for the front air suspensions to be fixed. $900 front brake pads need replaced. That will be the 3rd time with only 61,000 miles that the front brakes need replaced. As well as an intake manifold issue that showed up in the computer - that issue may not be as serious as the other 2 though. I went back to the dealership and advised them of this and they were not even willing to drop the price $2000 to at least pay for the majority of the air suspension to be fixed!! I was willing to deal with the other issues. So basically no negotiations on the price and GM Floyd was not helpful at all and very unprofessional. I was seriously considering getting this car and spent my time and $200 + dollars on inspection + gas + rental car and the dealership was not willing to budge on anything. But then again, why would Floyd drop the price when the next person can come in without getting inspected and think it's a great car. $7k worth of work needed. Very unprofessional dealership!! I will say James -who I originally called and spoke to about the car was very polite and helpful. Stay away from this car and be very cautious about the dealership.

1.7

DONT BUY USED

I bought a 2011 GL450 used with 67000. Running rough, Mercedes informs me that the passenger side cylinder head is bad and needs to be replaced for about 5000 dollars. They refused to ackowledge that as far back as 2007 these part are bad from the factory. No warranty coverage and lots of excuses. Vehicle was services on time at Mercedes dealer for every service. Mercedes quality? I should have kept my LEXUS. The Mercedes eletronics are not A2DP compliant and will not stream Bluetooth, and the navigation is cumbersome and 10 years out of date.

3.7

So Far So Good

purchased the MB 2011 ML350. took it on a raod trip and after 1,500 miles very satisfied with the car in performance, mileage, and comfort.