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2019 Mercedes-Benz GLA 250 consumer reviews

$33,950 starting MSRP
side view of 2019 GLA 250 Mercedes-Benz
(34 reviews)
88% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.5
  • Performance 4.5
  • Value 4.4
  • Exterior 4.6
  • Reliability 4.6
Explore the 2019 Mercedes-Benz GLA 250
Shop the 2019 Mercedes-Benz GLA 250

Beautiful crossover.

I love this vehicle. I moved from A c class to the gla. So glad I did. Love the design and look. Our sales person was amazing. Lam. The car has An amazing ride. Smooth and comfortable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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An ok car

This is an ok car. The quality of the materials is not very good compared to the X1. The X1 also has better rear leg room and better space over all. The infotainment is fine but the infotainment in other Mercedes models are better.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Outstanding car

Still brand new - smoke free - very low mileage Black exterior . Title free ........ purchased from Mercedes of Austin, Texas in December 2018

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Very sporty suv

Very classy! Sport suv! Love everything about it. Reliable car for the family. Functional & technology is the best. Automatic buttons easy to work with

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Good fit for lifestyle

I bought a 2019 GLA 250 in December 2018 so I've had it for over a year when I wrote this review. I have previously owned Japanese SUV's and this is my first vehicle made in Germany. The difference in engineering and craftsmanship is astounding so much so you will grow to appreciate this the more you drive this vehicle. This vehicle is also Mercedes's highest rated vehicle as far as reliability. Since this vehicle has been in production for many years, the 2019 model benefits tremendously from this. I believe the 2020 remains unchanged as well.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 3.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Sporty and Classy!!

As I have only had the car for 2 days its really too early to pass judgement on this car yet. It is gorgeous, but it is going to take me awhile to figure out how everything works.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Nicest car I’ve owned!

Best vehicle out there! Super pretty inside and out. It has everything I wanted in a vehicle and more. Obsessed with the smooth drive and the fancy light up interior doors!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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GLA 250, AMG body stile.

Perfect car.Before i had a lot of cars, cars it's my favorite hobby. I know about that enough, because i work us mechanick.If you need stilish and fast suv-choose GLA 250 or gla 45👍

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Disappointing driving experience and build quality

If literally all you care about is a luxury badge and a slightly-tall driving position, and don’t care about anything else, then this is the car for you. If you care about interior build quality, good steering, a cohesive drivetrain (I.e., the engine and transmission feel well suited to each other), then look elsewhere. Compared to other Mercedes models I’ve driven (namely: the CLA and C class), the steering on this model is downright woeful. Also better than the GLA is its main competitor, the BMW X1. Even in sport mode the steering is loose and ponderous, very disappointing for a German car. The engine moves the car well enough but it sounds like it’s struggling. It needs to be held at unsettlingly high RPMs to go up hills, for example, although passing on the highway is better than average. The transmission is terrible. It’s a dual clutch but it feels like an old school automatic slush box from over 10 years ago. In sport mode, in any kind of traffic, the whole thing jerks and shakes. Quite frankly it feels like it shouldn’t have been approved for production. The interior is OK, but again, compared to its competitors and other MB models, it feels outclassed. My middle air vent already detached after less than a year of ownership. For a luxury German car this is completely unacceptable. The base stereo is also very sub-par... I’ve owned cars that cost half the price of this one that have better stereos. Speaking of cars that cost half the price: my Mom’s Toyota RAV4 is nicer to drive, has way more standard features (CarPlay, radar cruise control, etc) for tens of thousands less. If you want a luxury car experience for this kind of money, look elsewhere. BMW does a better job with the X1. If you want a good SUV experience, you can save thousands if you forego the luxury badge, and your ownership experience will be more enjoyable. Wish I could have better news - this car is a dud, and the only reason you’d buy one is because you haven’t tried anything else and are infatuated with the badge. Either go Sedan if you want to stick with Mercedes, or pick another brand if you want an SUV.

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 2.0
  • Performance 2.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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I love this car. Sporty, sleek, quiet, comfy.

I love everything about this car, from the comfortable seating, to the lovely burled wood dash, to the great safety features. This is my second Mercedes GLA and won't be my last.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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