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2021 Mercedes-Benz GLA 250 consumer reviews

$36,230 starting MSRP
side view of 2021 GLA 250 Mercedes-Benz
(22 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.9
  • Value 4.7
  • Exterior 4.9
  • Reliability 4.9
Explore the 2021 Mercedes-Benz GLA 250
Shop the 2021 Mercedes-Benz GLA 250

Never disappoints

This is my 3rd Mercedes Benz and they have all been modern and pure luxury! They never disappoint. This experience was one of the best!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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I love it this is the most reliable car I own

This suv as plenty of leg room. The design inside is immaculate. The back seat is very comfortable. And the Trunk is a lot of space for your groceries are any other items

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Off-roading
  • Does recommend this car
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Happy even thought we downsized.

After 30 years of Mercedes ownership (due in part of an excellent dealer), we have owned 10 since 2002. Our AMG 35 cabriolet is AWESOME, but it was time to turn in our E550 ( a fantastic vehicle). We traded the E on a 2021 GLA 250 (with reservations about the engine size), but we have found that this SUV is a great car. We are very happy with the new, restyled GLA, and the vehicle is truly a Mercedes product...roomy, up to date technology in infotainment & driver assist programs. All in all a great car that is prestigious, but not pretentious.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Beautiful, Hip Car!

I absolutely love my new 2021 GLA 250. Yes, it can get expensive with each package you add on. And yes, it is pricy for a compact SUV. But you are paying for the quality of the car and once you start driving, you realize that while this might be considered a more "affordable" Mercedes-Benz to own (which again, is still expensive), it does not skimp on the quality that a more expensive Mercedes-Benz vehicle would have. It's the perfect size for a young adult or a small family. The new technology is great. I'm finding additional reasons to linger in my car because it's such a comfortable place to sit while waiting for your take-out during the pandemic.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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My first SUV

Just leased this Mercedes. First SUV. Usually been in convertibles. Like the seating and space inside and appreciate the larger storage space styling is nice with model year update.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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All New Look

Reluctantly turned in my beloved '19 GLA due to space concerns with growing teen kids who no longer fit compliantly in the tiny backseat. SOOO much more room in the 2021 GLA (minus a panoramic sunroof this time!), and it feels like a totally different vehicle in every respect. Gone is the fun, loud, street racer drive to be replaced by a quiet, comfortable, SUV-like ride. The engine is fast enough around town and when accelerating on the freeway (my main concern). I test drove the AMG 35, and while I did notice an uptick in acceleration, there wasn't much difference in ride quality - plus I couldn't stand the Dinamica upholstery. The MBUX entertainment system and luxury cabin are the bomb, and I've been impressed so far with everything (at least in my four days of ownership!). My ONLY criticism is the standard radio is FAR lower in sound quality than in my '19. Had I spent more time test driving, I probably would have upgraded to the Bermester sound system. Have the Premium, Driver Assist, and Multimedia packages, and all seem to be operating well. Make sure to include the LED ambient lighting for fun!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Best Dealership and Best Sales Person

LOVE Butch F. !!! He was very Helpful, Patient and Understanding with everything I asked for and wanted in a car. He is the only reason why I keep coming back to this dealership.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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MB GLA 250 Love It!

The car is a perfect size SUV for me and my family. It drives smooth and has many great features! It is spacious and comfortable

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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The best car!

The best Sport SUV combination. Excellent car Nice features With all the features I was looking for Nice color, top notch rims (black) AMG line, Panorama Sunroof

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Mercedes-Benz: The best!

I love my 2021 GLA! It’s luxurious, handles like a dream, spacious, and very eye catching. I love the digital screens and the infotainment system.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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