2019 Subaru Crosstrek consumer reviews

This car has more then met my needs. Lots of cabin room. Love the moon roof! Has lots of zip(ease of round abouts). User friendly booklet guide sent me sailing through all the dashboard features. I love that every indication is displayed within my immediate vision. Some may call this a smart car, but I call it my co- pilot. One of my best 2019 decisions!!

We decided to purchase a 2019 Subaru Crosstrek based upon its best in class rating by a nationally recognized nonprofit consumer organization and an above average review by cars.com. Now that we have driven our Crosstrek Limited just over 1,000 miles and we have grown to regret our decision. In short, the Crosstrek Limited is a good car mechanically, uncomfortable to ride in, and equipped with EyeSight Driver Assist Technology - a dangerous technology. So, if you still want a Crosstrek - avoid the top of the line Limited model. We chose a Crosstrek Limited because it has 18-inch wheels, an automatic climate control system, and leather-trimmed upholstery that are not available on the other Crosstrek models. The Crosstrek is great in the snow, has adequate acceleration, and handles tight curves well. However, I am six feet tall and weigh about 170 pounds and find the Crosstrek’s seats to be uncomfortably hard and leg room limited. It is fine for taking the kids to school or heading to the store for groceries but forget about it if you are going to be driving for over 45 minutes at a time. Then there is the Crosstrek Limited’s EyeSight Driver Assist Technology that includes a Pre-Collision Braking System and Adaptive Cruise Control. The Subaru manuals make it clear that, “EyeSight is a driver assist technology, which may not operate optimally under all driving conditions.” And goes on to state that, “The driver is always responsible for safe and attentive driving. System effectiveness depends on many factors such as vehicle maintenance, weather and road conditions.” To emphasize the fact, Subaru has committed nearly 45% of the EyeSight’s 113-page manual to warnings and notices about the limitations and dangers associated with using the system. Unfortunately, the driver is left to figure out what conditions are less that optimal. And even under ideal conditions we have found the EyeSight system to be unpredictable and difficult to override manually resulting in dangerous driving conditions. Cases in point, on three occasions Eyesight’s Pre-Collision Braking Assist system detected obstacles along the curb - a tree, a garbage can, and a parked car - and assumed that they represented high risks for a collision and activated the automatic braking system –- all while driving at 35 miles per hour on a bright overcast day. In one instance, we were nearly rear-ended by the car behind whose driver had not anticipated that we would come to an abrupt and unnecessary stop on an open road to avoid hitting a treeom the side of the road. Then there is Adaptive Cruise Control combined with the Pre-Collision Braking - another unsafe feature. Nearly 40% of the text covering Adaptive Cruise Control in the EyeSight manual consists of warnings, cautions, and discussions of the limitations of the advanced cruise control system and for good reason. When activated, Adaptive Cruise Control functions as a smart cruise control and regulates vehicle speed in order to maintain a "safe following distance" from the vehicle ahead. In addition, it activates automatic braking “when needed” - when the following distance from the vehicle ahead becomes to small and/or the system sees break lights on the vehicle ahead. Unfortunately, when needed is when the technology thinks it is needed - not when the driver thinks they need to slow down or stop. The result is aggressive and unnecessary high-speed breaking for cars that change lanes and tap their breaks in front of you or gently apply their breaks to slow when entering a highway exit. And once the perceived danger is gone the system is slow to recover cruising speed. The result, abrupt and unnecessary slowing of the vehicle on the highway and the risk of a rear-end collisions. It has now happened to us on two occasions – once when a vehicle taped their breaks while changing lanes in front of us and once when a vehicle tapped its breaks to slow down while entering an exit off ramp. Fortunately, the vehicles behind us have been able to slow or swerve to avoid a collision. We have been unable to find a way to permanently disable EyeSight. By default, the Pre-Collision Breaking System turns on when you start the car and must be disabled manually once the engine is running. Adaptive Cruise Control is the default cruise control. However Conventional Cruise Control can replace Adaptive Cruise Control once Adaptive Cruise Control is activated by pressing and holding two separate buttons on the steering

Great ride, great fuel economy and comfort. It is like a computer it does so much! I feel very safe in the car. Controls are easily accessible and I love the sunshine orange.

I love this car. I bought it because I need something that’s good in the snow. This car over exceeds my daily driving needs and I’m happy with the purchase!

This car is just what I needed, drove a manual for 20 yrs. but transitioning to an easier and more convenient drive. Overall it is comfortable, lots of amenities and a great value besides being fun & safe to drive!

This car is amazing. I traded in a 2010 Impreza which I owned for nine years. I needed a bigger car with higher ground clearance and this model accomplished this requirement! The color is Cool Khaki Gray and is absolutely beautiful! I could not be any happier with my new car or Subaru of Wakefield! My salesman, Al Mazin, was efficient, knowledgeable and delivered my car to me in 24 hours!

The car is perfect. It is soooo cute and soooo cool looking. It meets my needs. This is my second Crosstrek….had a 2013. Traded for all the safety features on the 2019. These are important features.

Stylish, comfortable, and an awesome ride! The Crosstrek has features that cars comparable in size/style/price do not offer--so much so, in fact, that after two decades of driving Jeeps, I made the switch to Subaru.

Fast car, convertible, luxury ride, home away from home...had them all! Now in love with my first Subaru and what fun. Stable drive with a great steering feel. Smooth ride according to some passengers, which I knew from the start. My test drive was driving it home after my purchase. What a great looking car!

It’s a beautiful car, drives and handles great. I’m Looking forward to driving it in the snow it’s one of the nicest cars I’ve ever owned.