2022 Toyota Highlander consumer reviews

The only reason I give the Highlander any mark over 1 is because it seems to be solid and has a smooth ride. The downside is the second row leather seats have puckers in the leather, the dash cam does not work with Toyota's app, the financing was deceitful, and any support from the dealer, Cumberland Toyota, is non-existent. The dealer says the puckered seats are "within tolerance". I did not know there is a tolerance for puckered seats. In my opinion, a flawed product is a flawed product. The dealership and Toyota need to take responsibility and resolve the situation. The dealership has no idea how to correct the dash cam issue and is not even trying. Once I drove the Highlander off the lot, they've not contacted to resolve this issue. They should research it with Toyota and get it resolved but I little faith that they will. I could go on about other minor misunderstandings but I think you get the picture at this point.

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Excellent quality, adequate tech, good economy, drives very quiet and smooth, very comfortable seating, vary comfortable second row captain’s style seating, extra large cargo capacity with third row seating folded down.

Spend the extra money for the Platinum Hybrid. Smooth, quiet and phenomenal gas mileage. Plenty of power to drive whatever speed you need on the freeway. Impressive list of options. Toyota reliability. I’ve had mine for 6 months and am very pleased with it.

Would recommend the car bc of resale. Mileage is not what I expected and the noise on the highway is just flat unbearable. I will probably trade the car before 10K miles bc of the road noise along with annoying vibrating along driver door. Center console is an absolute joke and useless. Paid too much and regret it.

Car shopping with hubby. Friendly service, but not willing to negotiate on pricing for new car nor for trade in. Nowadays, no cars on lot to test drive or see on sight. Cars are "ordered", so hopefully will come in on time as expected. We've always had Toyotas in the past, so we are happy with reliability, dependability, quality, looks, etc. Of these vehicles. Update: car came in on time, cleaned and full tank of gas. Car sign-off was well organized, professional and courteous. So very happy with new vehicle!!

Love the size and features! The seats are massive, so super comfortable. I like how much space there is in the trunk, could fit a ton!

I bought this vehicle a couple months ago in May 2022. I have the Platinum AWD trim, so it is pretty fully loaded. On the positive side I like the styling and handling. I think the design is a good balance of functionality and comfort. The heads up display is nice. I was glad to have the adjustable height on the rear door as the factory setting had the door touching my garage door when all the way up inside the garage. The auto-bright light setting works pretty well. There are a few things that could be better. I find the automatic setting of the wipers to be lacking. It just doesn’t adjust to a fast enough speed for my taste. I really think Toyota should either make the arm rest in the door bigger or put an actual armrest on the side of the driver’s seat. There is just not a comfortable position for your left elbow with your left hand on the steering wheel. I have put a pillow in the car to make up for this on longer trips. As noted by some other reviewers, the gas mileage is just okay. Lastly, while the safety features are nice, some of it just ends up being annoying. My experience with the lane departure warning is about a 99% false positive, meaning that about 1% of the time this goes off it is providing useful information that I am wandering out of my lane. The rest of the time I am on on a curvy road or swerving to avoid a pothole or a bicyclist. And it doesn’t just beep. The car actually tries to fight your movement. The idea of a self driving car strikes me as laughable when they can’t get this feature to work very well. In spite of these shortcomings, I do like the vehicle and would recommend it.

I love my highlander !! It’s comfy and drives amazing and roomy and sporty and not a typical mom car as my husband doesn’t mind driving it either !!

Poor highway gas mileage. EPA is 29; getting 23.5 in econo mode. I realize I most likely won’t get 29 and expected closer to it than 23.5 which is only 2.5 over city miles. Getting 20.4 average in city according to display. EPA doesn’t test every model of car and largely relies on manufacturer testing and reporting to EPA. Manufacturer usually contracts with independent tester. Some fudging going on by Toyota? Could be issue with car. Taking it to dealership tomorrow. Was told by a service writer early on when I called the dealership to give the car some time over a span of 4or 5 gas fills so it could get used to my driving style. I find no reference to that in owners manual or on the net. Didn’t help.