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2020 Volkswagen Jetta consumer reviews

$18,895–$19,695 MSRP range
side view of 2020 Jetta Volkswagen
(26 reviews)
100% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.9
  • Performance 4.9
  • Value 5.0
  • Exterior 4.9
  • Reliability 4.9
Explore the 2020 Volkswagen Jetta
Shop the 2020 Volkswagen Jetta

Bump Stops Removed

Thanks Enrique & Chris for expediting my service needs today having just purchased the 2020 Volkswagen Jetta R-Line over the weekend. Really smooth ride makes for driving on Chicago roads much better. Thanks again!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Keeping It in the Volkswagen Family

Our purchase of a 2020 Jetta R-Line was the first time we purchased a second vehicle w/ the same company, having traded in our 2012 Volkswagen Passat SE (130K miles). The interior & trunk space is not much smaller than the Passat we owned. The handling feels so smooth! Though I had to return the vehicle for service to remove the foam bump stops from the front suspension, overall we’re satisfied thus far.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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A bargain and a blast! R Line version

Sporty, well equipped, fun and a great value. Love the 6 speed! Drove an automatic for the last 7 years. Beautiful interior, nice styling outside.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Awesome Vehicle

I had a few manual BMW’s several years ago and missed having a German car, but did not miss the BMW maintenance. This car has succeeded my expectations and is absolutely fantastic as a commuter. It’s quiet, handles great, and the overall interior layout has a more premium look to it. Would highly recommend!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great car by far

I wasnt expecting to purchase a brand new car, but I ended up test driving the car and truly fell in love with my new car

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Love this Jetta!

I was looking to get into something with better gas mileage than the SUV I had been driving. To go from 22mpg to 40mpg is amazing! Easy to handle, great to drive. Strong VW!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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