New and Used 2020 Volkswagen Jetta for Sale

Charles Haddon greeted us and made the whole buying experience one of the best I've had. Love the fact I didn't get the full court press from the prototypical car salesman. Charles was very professional and gave me his undivided attention with any questions I had. Never applied any undo pressure and let me take my time making a decision. Once we decided to buy the car, David Jennings made the out processing very painless and extremely fast. Would highly recommend!

I bought my first brand new Subaru Impreza WRX STI from this location & I was lucky to have been greeted by Al Shibly... I knew when I first met him that he is not your typical car salesman--very transparent & proactive. He does not hesitate to be honest & straightforward about the facts. On multiple occasions I have been pleasantly surprised by his candor. I am so happy with the car, the entire experience at the dealership & especially with Al. Apparently he is also their #1 best car salesman by volume. There is a reason he sells the most cars, & it's quickly made apparent through his proffessional demeanor & attitude towards his customers. I told him that we were looking for an upgrade for my wife, we saw a Sunshine Yellow XV CrossTrek & found out that apparently they are limited edition, so there weren't any available anywhere. The next day he told me that he has acquired one & already pulled the trigger & it was on a truck from the west coast coming out to see us. The second we saw it, we couldn't resist & we bought our second Subaru that day. People, Place & things.... This place has it going on! Ask for Al & told him I sent you! =D Al Shibly Certified Consultant Desk: 703 287 4106 Stohlman Subaru of Tysons Tysons Corner, VA? alaashibly@stohlmanautogroup.cmdlr.com www.stohlmansubaru.com ?

I wanted to post my amazing buying experience with Al Shibly at Stohlman Subaru of Tysons. [703-287-4106] I was in the market for an SUV -- Audi and the BMW caught my attention. That said, one hour with Al Shibly and I decided to buy the 2.0XT Touring 4D Forester Subaru. It drives like a dream and takes me EVERYWHERE I want to go. Great on gas and without heavy maintenance or upkeep in the future I am thrilled. I???m going on that cross country trip you wanted to take in college ??? and can???t wait to power on/off the road. I am thrilled. And oh by the way, Al makes house calls -- I really didn???t know how to use all the bells and whistles even with several test drives ??? and rather than put me out in traffic??? Al came to my home. What a guy! I hope he???s still around in 15 years??? I???ll be back for another Subaru.

I visited Stohlman Automotive on 7/15/2017 to drop off my 2015 Subaru WRX for its 30,000 mile maintenance. My appointment time was at 8:00am I arrived promptly and was checked right in with a smile. Everyone on staff that interacted with was professional, treated me with respect and made me feel right at home. My service was performed as requested, they vacuumed my car out (not one of those quick vacuum but you could tell they took their time to make sure it was a good job). Victor Iglesias called my cell phone once my car was complete. I returned to pick up my car and finished up my appointment with Victor who took his time to explain to me what all was done as part of the maintenance, that everything went great and there were no issues. This was my second time using this service department and they have won my business from now on!

I leased my first car from Javan back in 2013 and subsequently had two trade-ins since then and I haven't looked back or considered another rep since. Javan is someone who takes time with you and makes you priority (and you feel that way), he isn't trying to push a quota or a "big sale" and instead listens to what you want and makes recommendations from there; you can tell he's an advocate for the customer--which is key--and that's his focus. Now, I'm a creature of convenience and there's a VW dealer about two minutes from my house, but because of the top-notch customer service and the one-on-one care and attention I receive, I make the 30 minute drive because they've earned my loyalty and I like how I'm treated when I'm there and that I'm checked in on between appointments. Whether it's Mike Parelli fitting me in for a service appointment at the last minute or Javan Jackson taking my call at 10 PM at night a few days before Christmas because my car was stolen, the team at Stohlman automotive go above and beyond the call of duty 24/7. I encourage you stop in for a visit and you'll see what I'm talking about. You'll be a "lifer." and trust me, you won't be disappointed.

My Acura MDX 2005 had died several years sooner that expected to my utter disappointment. As a Honda/Acura driver with the experience of having owned a Toyota Camry as well, it was Chris' knowledge and sales style that convinced me to buy my Subaru Outback 2017 from Stohlman. Chris has been in the industry for over 25 years and worked for Acura in the past. He was able to make me aware of issues with the various brands I was looking at including Subaru to give me a clear picture of what I might expect. As much as I wanted to get a Honda Pilot, he was dead on about disappointed new car buyer with defective 2015/16 Pilots - I couldn't afford to deal with a dead car again. Chris did a great job on the test drive to show the true capabilities of the Subaru. Toyota dealer showed me turn of the Highlander in a wide open parking lot, Chris let me do a super tight 360 in a spot my MDX could have never handled. I have used the Costco Auto Program before and was worried when I called Chris to let him know about a competing offer for a dealership in MD. No problem for Chris, he beat their offer. Loving my new ride and dealership experience to date ... $50 gas card bonus this week was also a nice unexpected touch. Thanks Chris and Stohlman!!!!

Post Office Box ### Washington, Virginia 22747 October 28, 2016 Mr. Fawad Osmani General Manager Rosenthal Fairfax Volkswagen and Volvo 11050 Fairfax Boulevard Fairfax, Virginia 22030, My dear Mr. Osmani, Please excuse the delay in getting this letter to you. It should have been sent immediately after our last conversation, however due to the injury I suffered at work earlier in the year I have had two surgeries on my left wrist and I have been in a cast. The surgeries made me realize the dereliction of duty in not getting this letter of deep appreciation to you. When I entered your facility on July 3, I had not intention of making any decisions on my lease. Fortunately the timing was perfect in that I was able to visit with you directly. It is often said that purchasing a new car is an event that most people put at the top of their ???unpleasant experience??? list. It has been eight months since the accident and resulting injuries at work and I was dreading having to go through the lease renegotiation process. I appreciate the manner in which you gave me your complete attention and I quickly realized I was comfortable in our discussion and the numbers you were showing to me in regard to the lease and a 2016 vehicle. I also appreciate the information you were showing me regarding the TDI legal issue which affected my 2013 vehicle. Thank you for your honesty not only in word, but in deed. You showed me exact numbers and costs and were so instrumental in an easy and enjoyable transition. On top of all of your incredible assistance, you went to bat for me with Volkswagen Credit Services and were able to persuade them to waive the ???excess wear and use fee??? of $495.00. I almost fell off my chair when I heard that terrific news. Thank you again. You are indeed a 5 Star gentleman who went out of his way to waive those fees that totaled $845.00 (wear and use/disposition fee). I am so pleased with my new Jetta and I thank you for you help in every step of the transaction. It will always be my honor and pleasure to recommend Fairfax Volkswagen and I have already shared this good news with many of my friends and relatives. Mr. Osmani, there are just a few simple words that describe my experience dealing with you and your fine dealership, and all your staff: Thank you for your kindness, integrity, and honesty. Nothing more can be said because each of those words exactly conveys my appreciation to you and for you. Yours very cordially, Paul E. Hagstrom Note: In the parking lot at work someone did something to create three tiny scratches in the rear right fender. There are no dents. Please let me know the best way to handle this. Im sure it is best not to contact my insurance so I expect to pay to have these tiny dots removed. It bothers me not to drive my white beautiful Jetta in less that perfect condition.

This is by far one of the best dealerships I have ever been to. I have been coming to Stohlman's since 2012 and will continue to come there for my VW and Subaru needs. I worked directly with Kenny Smith and Dennis Chen (sales consultant) and they were true superstars. I previously worked with Stephan Sagbo and he had set the bar very high but I am pleased to say Kenny and Dennis did not dissapoint. Kenny reached out to me via email about returning my leased vehicle and getting a good deal on a replacement. I had wanted to upgrade the trim level of my jetta and Kenny was able to quickly get me some numbers or how much more it would cost. He stuck true to his word and several hours later I was in Stohlman test driving the two options I was looking at (GLI and SE Sport). Both of the vehicles were ready for me when I got there and Dennis was ready for me immediately. When it came time for the paperwork the numbers on the paper matched what Kenny had quoted me and there was 0 haggling involved or necessary. Dennis made the experience great and I was able to drive home with my new Jetta SE later that day. I had forgotten my maryland license plates with my prior lease trade in and Dennis made the trek all the way to Rockville to return them to me just so I wouldnt have to fight the VA traffic to get them. Talk about customer service! Hue was great and when he noticed that there was an error with the contract he reached out himself to ensure I would get the correct price back to me. These guys are great and if you are looking for a wonderful experience with knowledgeable people who are genuinely good human beings - this is the place to go to. Two of my colleagues purchased vehicles here, a 2013 subaru STI and a 2015 Subaru crosstrek and I will continue recommending Stohlman to anyone looking for a quality experience. 5 Stars!

I may call or come in with a small simple question, and it's always treated just as if it was something more serious. From not being able to decide on a new tire as opposed to a patch up and being given a loaner for the weekend to make up my mind or asking about a squeaky steering wheel which lead into discussing some dings and fender rash on my car to being offered to sand it off for a better appearance! A brovo and applause to Will, my favorite at the Gaithersburg Md service desk and a shout out to John service mgr. VW service always makes my day better!

Bought a new 2017 VW 11/30/16, last day of their during their sign and drive promo. It was 7PM when I walked in the dealership, and greeted by this great guy, Javan Jackson. Told him what I'm interested in and gave him internet price from another dealership. He went back and forth about 5x with his sales manager to get the deal right, and BAM, the sign and drive deal was done, within 1 hour. There was no haggling or magic math, it was smooth and transparent, and he made it easy. Easy on the transaction and easy on the wallet. Javan followed up the purchase with personal walk thru on electronics with the car. He sent me an email afterwards to say thanks. Glad he handled my purchase, good man. I highly recommend you see Javan Jackson at Stohlman VW, if you're in market for a VW. Will definitely be back for next purchase in 3 years (that's when the lease is up)!.

Thanks to Stohlman Subaru and especially to Alan Soon, my Sales Representative. I previously purchased vehicles at Stohlman and completely trust and respect the dealership. Alan reinforced that in ways I have come to expect from that family. Alan was not aggressive. Instead, he was factual and informative with his self-deprecating sense of humor. We dealt comfortably over the phone via text and calls, by email and in person over a period of about 6 months. He was always available and responsive even after his work hours. I would call this service above and beyond the call of duty. We came to an agreement on a fantastic 2017 Subaru Forrester. He got me top trade in value for my old car, and a low price on the Premium model Forrester. I actually like driving the Forrester better than my 2015 C300 Mercedes Benz. It is comfortable and handles well. It has plenty of power. I especially like the driving position. The steering wheel comes out further than most cars, and provides for easy reach without having to move the seat up close where your knees are under the dash. Again, simple but better than my Benz. The Forrester handles better around curves with my lead foot than do many smaller vehicles. The space inside is luxurious and we tested it out on a long trip with my in-laws who were comfortable on the long journey. Lots of storage space too. The road noise in not pronounced as some of the consumer reports had indicated. It is a quiet, smooth ride. We also love the sun roof, that is so big (extends from front to back seat) that it is almost like having a convertible except without the wind and noise. Meisha in finance and Al at delivery were superb. We spent less than 2 hours in the dealership for actual delivery. Thanks for everything.

We found our 2013 VW Beetle Convertible through an on-line search in the color combination & trim package we wanted, with only 10,000 miles! We were able to pre-apply & confirm our intent to purchase before we drove up from the Outer Banks of NC to pick up on a Saturday morning. Our salesman was Saad Laouaouda, and he gave us excellent customer service. He answered all our questions in advance, took pictures of the vehicle & sent them to us, got the dealership to hold the vehicle for 2 days until we could make the trip up, and had the car detailed, filled up, and ready for us to test drive when we arrived at 8:45am on Saturday morning. Saad took the time to explain the vehicle to us, demonstrated the cover for the convertible top & installed the wind deflector so we would know how. The paperwork went smooth, Saad & his manager Marcus Turner made good internal communications with the business office, and had us on the road at 11:00am in our new vehicle. All in all, thanks to Saad's professionalism, we had a great out-of-state car-buying experience & all promises were kept.

My wife and I just purchased a 2017 Subaru Outback. With a new (9 month old) grandson, we decided it was time to pasture the 2007 Saturn Aura. After a lot of research, we settled on the Outback and went the Internet sales route. Eli Mel, our sales rep, contacted us immediately, wanting to know what we wanted and informing us that he would provide any information we needed -- typical sales technique, of course. What I liked was the zero pressure. It was like stepping back in time to Saturn. He respected my research and the fact that this was not the first car I ever purchased. Eli provided good solid information on the vehicles available, what we could order, and what accessories could be installed. If he did not know the answer, he candidly let us know that, researched the question, and generally had an answer within 24 hours. Eli has a delightful, youthful sense of humor. When I brought my wife in, he spent a lot of time with her showing her all the features and understanding when he was overwhelming her. My wife said that working with Eli was like having your son show you around. Since the sale, Eli has continued to follow up to ensure we are happy. The reality is that with Internet sales, there isn't a lot of difference in pricing (although I am happy with the price), but there is significant difference in customer service. That's why I no longer buy GM. I definitely recommend Stohlman of Tysons and get Eli Mel, if you can.

Several outstanding employees at Fairfax Volvo helped resolve a difficult situation I was having with my vehicle. I had a 2015 Volvo that was purchased at Don Beyer Volvo in Winchester, VA. Over the past couple of years and particularly the past couple of months, the vehicle had multiple issues. As soon as one issue was fixed another arose. Rachel Voelker was absolutely wonderful in trying to get the matter resolved and always kept me informed about what was going on with my vehicle. She was always positive and ensured me that they would get it right. Due to having to be towed a couple of times ???after hours,??? other service department members, such as Melvin, took my calls and made sure a tow truck got to me as soon as possible. With the repeated issues, the service manager, Will Winston became involved and worked with Volvo directly to inform them of the situation and advocate on my behalf. He promised me on our first phone call that Fairfax Volvo would ???make it right??? and they followed through on that promise. Due to the unexpected repairs needed on my car, I had to replace it in order to have a safe and reliable vehicle. When I purchased my original Volvo, I thought I would keep it ???forever??? and financed it longer than I normally do. As a result, I was horribly upside down in the vehicle. Will worked with Jonathan (new car sales manager) to come up with a fair and honest deal on a new Volvo in an effort to correct the situation of the lemon Don Beyer sold me. I want to personally thank Jonathan, Will, Wayne Smith and Glester Johnson for going above and beyond to help me get out from under that vehicle and get me into a new Volvo. I have the utmost faith that this Volvo will be my car for many, many years to come. Thanks to your staff for answering all of my questions honestly and making that five-hour process not as painful as it otherwise could have been. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Fairfax Volvo.

I always go to the dealership go get my oil change and the feeling of being welcomed by Perdita and her smile is amazing! For a person who goes twice a year, she immediately recognizes me and treats me extremely well. She offers a complimentary wash which I’ve never been offered before with another person behind the desk.

This was the most seamless and worry free car purchase I have ever made. Came in told my sales person Ray Palizkar who is by the way very helpful, knowledgeable about cars he sells! Anyways, we told Ray what we wanted to test drive, when we arrived back at the dealership, I didn't have to spend much time negotiating a deal, I figured why waste anyone's time and told Ray upfront what I was looking for in the deal, etc. Sales manager came to me immediately with a counter offer and after little bit of talk we agreed in the middle price that was reasonable for everyone. Whole process probably took less than 3 hours! I think it speaks volume how many abundant rave reviews this dealership receives here and there is definitely a reason why....a GREAT customer service!

Made it a quick and easy experience. Kid friendly too!