Used Acura ILX for Sale in Boston, MA

We purchased a new RDX at the end of the Quarter. The dealership was quite busy, but we had the good fortune to be introduced to Randall Mathews as our sales person. He is clearly well informed and among the most personable sales professionals we have worked with in the auto industry. His knowledge of Acura of Boston's complete inventory and of the RDX in particular was impressive. After a thorough test drive, Randall showed great patience, had useful advice, and a wonderfully non-aggressive demeanor as we sorted out colors and option packages. Once we had agreed on a price, we discovered that we did not have enough time to complete the process. Randall volunteered to come in the following morning (which we later learned was his scheduled day off) to wrap things up. When we arrived at 8:30 he had the car all ready, including the added options. He did a great job setting up and familiarizing me with all of the electronics. I think I know more about the functionality of this new RDX after his tutorial, than I knew about the Acura TL that I had just traded in after several years of very satisfied ownership. He is a great ambassador for Acura and any dealership or Customer would benefit by his professional customer service. As we were driving off the lot in our beautiful new RDX, I noticed in the rear view mirror, Randall running to catch us. I had left my FastLane transponder in the turned in vehicle... Randall's sales manager, Curtis Hamilton, was also terrific to work with.

I had the last year Acura Legend made in 1999 for seven years and have been a fan of Acura of Boston ever since. Many models later for various years of ownership time lengths i now lease a a 2016 TLX. I looked at other car makes and models and came back to an Acura. Perry Wong is back as the manager which made the experience easy and less nervous for me. Knowing Peter Mark will be in charge of my service for the next three years is comforting as well. This was the first time i worked with Dumitru Moisei and he showed me the pros and cons of ownership versus leasing. We went with leasing my new TLX. The pick up process and the consideration in my slowness to learn all the "NEW" features of the car was not discouraged by Dumitru. He has knowledge and kindness for a person new to the workings of a car. I am still getting used to the fact the key does not have to be inserted into the car from my last TL !! Dumitru kept in phone and email contact the first few days of my new car. I am a loyal Acura of Boston client and most likely always will be. But i still like my bicycle!!

This is my third Acura in a row. I’ll never buy another make again. They’re incredibly reliable and almost maintenance free for the first three years.

I was referred to Avon Auto Brokers by a friend who had purchased a BMW X5 last summer and was very happy with the service here. I went down to look at a Audi A4 with low mileage ...I test drove it and loved it!!!!! The service was great I was VERY pleased with the ease of purchase and the quick bank approval. Everyone here was friendly and I didn't feel the typical salesman pressure you get at dealerships and to me this was a big plus. I will certainly refer my friends to Avon Auto Brokers :)

When I seen it I wanted it. I waited an I finally got my car. I love it. I drive it everyday. I just enjoy my new car

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

You really cant beat the ILX for the price. Other cars with much less cost much more. The car is tight with no squeaks or rattles. Interior has everything you need. This is the 3rd ILX we've gotten in a row.

This is how buying a car is supposed to be. Go online, get qualified, see the terms upfront, pick any car you like and then have it delivered to your doorstep. If you don't like it for ANY reason, you can return it in 7 days, no questions asked. You can either choose another car or just give it back. My BMW i3 was exactly as they described it (it even had additional options they didn't mention). I cannot emphasize enough how this is the future of car buying. No more dealership 'let me talk to the manager' games and wasted time. Also, the customer service was incredible. The girl that delivered my car at 11:30 am exactly as promised, was super friendly and showed a genuine interest in any concerns I expressed. There were some small blemishes on the interior and they sent out a car detailer to treat the problem. I was extremely impressed. She also promised a little care package and to my surprise, I received a FedEx package a few days later from Carvana packed with goodies! If you have ANY hesitation - don't - my Carvana experience was FANTASTIC!

I leased a 2019 Aspec and so far it’s very reliable with 10k miles. I would’ve paid more for a faster powertrain option for sure. Like putting the 2liter turbo in this car would be amazing! However it has a good ratio of power and MPG. My biggest complaint on the car is the range per tank. I’m getting 300 per tank but I’m not driving with a light foot to get the best mpg possible. Averaging 30 mpg. Another thing I would like them to update is the ACC stop and go that is on the RDX. This system turns off around 35 mph.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

We bought the ILX Aspec Tech package and like it a lot. However the Aspec package screams for a turbo and dual exhaust tips to really stand out.

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

I have only had the car for 1 week, but so far the performance is outstanding! steering control, the quietness of the ride and handling on the road has exceeded my expectations! this is my first Acura & so far i am thoroughly impressed. nothing negative at this time!

I was in need of a used car. Obviously everyone wants to get a great deal so in order to do that the typical procedure would be to start scanning used car ads, the internet, calling dealers, looking through the newspaper, etc.. It was by accident that I found Carvana and I am so glad that I did. This time, I could go "used car shopping" completely from home and I could examine every car available, of which there were many, many cars, and I could look at the outside, the inside, the details of the outside and inside, the reports on the car- knowing what type of service has been done-accidents-anything, and then go through each and every feature that the car has. Being able to do this from home on my time and at my pace made the "looking for the car" simple, fun, and rewarding. Then, after finding the ideal vehicle for me, it was such a simple, easy, and actually fun process to put the car on hold, get all the paperwork in, and then have the vehicle delivered to my home. In the past I would have made two or three trips to a dealership and then spent HOURS going over paperwork, plus I would have had to endure the inevitable offers the finance manager would try to sell me when I finally got to sign papers. NONE of that happened with Carvana. I found the vehicle I wanted, put it on hold, filled out the paperwork and emailed it in, and the car was delivered to my home!! It was a fantastic experience!! Ordering a car off the internet was as easy as ordering a pair of pants! The best part was there was ABSOLUTELY NO RISK! Carvana gave me 7 days to drive the car, look it over, have it checked, whatever I wanted to do to be sure it was what I wanted and that I liked it before I actually owned it. If, for any reason, I decided I didn't want this car I could have Carvana pick it up no questions asked. If I had found a different car that I liked better, no problem. Carvana would let me change to a different car. After I decided to keep the car, Carvana provided an additional warranty at no charge so Carvana took all of the worry about purchasing a vehicle. During the time prior to taking delivery, I called Carvana a few times as I am one who asks a lot of questions and EVERY SINGLE TIME I CALLED, CARVANA'S CUSTOMER SERVICE REPRESENTATIVES WERE FABULOUS!! THEY WORKED AS HARD TO ASSIST ME AS THEY WOULD HAVE FOR THEIR OWN FAMILY!! In my 66 years on this planet, I've dealt with many kinds of people and I can tell you without any hesitation that Carvana is doing everything they could possibly do as a company to make sure their customers are satisfied and have an excellent experience. I can tell you that my experience was definitely excellent and I already have highly recommended them, and will continue to recommend them in the future. If and when my next car purchase occurs, I'll be calling Carvana!!

This car is absolutely beautiful exterior design gorgeous and same for the espresso interior great design love ❤️ it. Would recommend this car to my friends.

I will NEVER buy a car through a salesman again! Carvana offers such a stress free experience. No game playing. No lying. Just straight up good deals. No pressured sales. The last vehicle I purchased at a very popular dealership I was held captive for over 3 hours in the "finance office" who wanted me to sign 3 different contracts with 3 different interest rates in case one didn't go through. Then I was practically forced to purchase many extras for the vehicle. I had so much anxiety when I left that dealership that I refuse to ever go back. Carvana was the perfect solution. No haggle, no upselling, easy financing through my credit union. It was simply easy and no stress what-so-ever! I video taped the entire experience and have shown more than 50 people my experience. Thank you Carvana!!!

Fell in love with this vehicle as soon as I sat behind the wheel. I previously drove a Honda Civic so the ILX is a great update in the same family.

I believe this is one of the best ways, to buy or sell your vehicles. The service is fast and professional. Thank you Carvana, it???s been a pleasure doing business with you. 🙂

Great car i leased from crown Acura in Clearwater. John Shaw is my service advisor he is great at how he goes about his job extremely curtious and knowledgeable. Recommended the store and John Shaw to anyone.

It has been three weeks since I bought my car (2017 Hyundai Accent). I am happy with the car(got it ASE inspected within 7 days and car is awesome). Car buying experience delivery and loan process, paperwork stuff was pretty convenient. More than happy with customer service. (Friendly, reachable, no pressure on buying). I started going out to a few local dealers/test drives/getting quotes/bargainings etc but finally ended up buying from carvana. I think all are good in their way, I took a bold step to buy online and I guess I got a good deal. This is my first personal car ever so my ratings don't consider much of previous car buying experience.

I love it - when I move out of the city - will be my next car! Loved the way it drove and the way it looked - got so many compliments when I had it as my rental.

After browsing through local dealership inventories online, to later find bait-and-switch pricing, and extra fees upon fees. I checked carvana on a whim. I probably only half paid attention to the commercials before, and didn't realize what you guys actually do. Your price was competitive, no haggle, no questionable or mystery fees. Customer service was super friendly, delivery guy was super friendly. Several weeks prior I test drove a car at a dealership and it was a 2 hour ordeal on a Saturday (and I didn't even buy anything ... I think I was held hostage for a bit, but that's another story). I think my whole Carvana experience took about 20 minutes to buy my new car. Never felt an ounce of pressure. In only a few minutes I realized I was a couple of clicks away from having this car delivered. It really is a scary easy way (in a good way) to buy a car.

I just completed my 7 day period of owning my 2015 Cadillac SRX Luxury. This has been the most pleasant experience I ever had in purchasing a car! When I heard about Carvana, I researched them thoroughly. In February of 2018 I actually started the process of looking for a car. I had certain specifications and only wanted a particular color in exterior and interior. I would not settle for less. Carvana had the perfect car. I also researched and compared the prices of the Cadillac at other dealerships. Carvana had the car listed for at least 2000.00 less than the ones I researched. The ease of applying and getting approved was absolutely the best! I sat in my home and thoroughly went over the car just about everyday. The car delivered was the actual car and it had the few scratches as shown on the website. I had the option of picking it up or having it delivered. I had originally opted to pickup but due to personal circumstances I had to have it delivered. I did not have to pay anything to have it delivered and it was delivered directly to my front door. The customer service I experienced from my first phone call to them was awesome! Heather was great as she actually sent me pictures of my car to my cell phone from Jacksonville! I asked for them and she complied. James delivered my car and he explained everything to me in detail and was very nice. So yes this was a very great experience and I would and have recommend Carvana to anyone looking to buy a car!

This car is stylish, comfortable and has get up and go. The stereo system is clear and crisp. I could drive forever in this car.

I needed to purchase a new car as my 27 year-old BMW had suffered a cracked cylinder head. Too much money to repair it. Starting looking for used BMWs with low mileage and decided to not go with a private-party sale. Searched and found a 2011 BMW 328i xDrive with about 44,000 miles on it at European Engineering. Sent email and got a quick response from Dennis Shea Set up test drive and put down a deposit that same day. Bought it after my mechanics did a pre-purchase inspection a few days later. It was a pleasure to have Dennis as my salesman.

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

This car is a very nice car to have. It did everthing i needed it for and more. Very nice looking car and very reliable and for a good price. If you need a car thats not to expensive but nice looking car, i would recommend the acura ilx

My husband and I were keeping our eyes out for a GMC Terrain or Acadia. I found a Terrain online and was 100% sure that was the car I was getting. I was in the process of rebuilding credit and Chris tried everything in his power to get us approved with payments in our price range. Unfortunately it wasn't possible with what we had to offer. The next morning he pointed us in the direction of a Nissan Rogue. I was convinced I would hate it but my husband told me to "just look at it". That same afternoon I went back to the dealer and test drive the Rogue. Let's just say, I am now driving a loaded 2014 Nissan Rogue and in love with it!!!!!! I instantly signed the papers and walked away with a smile! The sale was pain free and quick! I picked up my new car the next day (day 3) and do not regret a single second of it. Chris was amazing and if it wasn't for him, I would have never even considered the rogue (that I now love)

Back seat is tight, but the front has plenty of leg room and tech features. The trunk has a ton of space which is great for camping.