We were on the road, and needed to get home. Our svc advisor Kirks fit us in, got the job done, and we were able to get home on time. We want to thank Audi Ft Worth for helping us out, since their wait time for a regular svc appt was about 2 weeks.
Blake McCafferty provided the definition of exemplary service. He was extremely prompt, courteous, and transparent throughout the entire process of identifying and negotiating a final deal for a car I've been waiting to purchase for over a year. I would highly recommend Hiley Acura, and especially Blake, when purchasing a new Acura. If you are even remotely close to the MetroPlex area and are interested in an Acura, do yourself a favor, and reach out to Blake!
Went to 4 different dealers in 2 weekends to shop for a car. We were definitely getting a car, and looking at Toyotas, Lexus, and when we did comparisons to Acura there was no contest. We walked in and 2 hours later we're driving our new RDX home. Chandler Major and Jim Haas were so helpful, no pressure, and continue to answer questions. Get an Acura here, you won't be disappointed.
Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees.
Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend.
I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!
Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
Charles McCormick is truly a customer care oriented person I have ever met. Instead of trying to sale me as much as possible, he listened and fulfilled my needs with the most cost effective way. I would definitely come back to drivers selected to buy a vehicle because their customers care structure and particularly because of Mr. Mccormick's ethic and the cares that he provided. Thank you so much.
Nicole took care of me. It was fast and easy really the only thing I had to do was test drive and sign papers once I arrived. We all know getting a car whether new or used can be a very long process. Driver???s Select made it easy to apply online, and not to mention the huge lot selection of cars! I found my car on their website and went from there. I have already recommended two other people here, one being my brother who also worked with Nicole to purchase his car. This all happened in two days! I HIGHLY recommend Driver??? Select and my girl Nicole who hooked me up!!
I give this rating 5 stars because as soon as I arrived the front desk guy greeted me and told he'll have someone right over to help me. Within a few minutes a sell's rep "Marcelo Palomo" came over to help me. What I loved about this was that he never pressured me at anytime he showed me the car I wanted and gave me other options to choose from he even help me with the financial question, I love that I was about to negotiate the price which gave me the confidence I need to buy the car. Thanks at for everything especially my sells guy Marcelo Palomo.
Great experience with a knowledgeable team. Charles McCormick was very professional and knowledgeable. He was able to answer any questions I had during the car buying experience. Charles help me through the financing portion and offered me a great rate. I will definitely recommend Charles and drivesselect to my friends and family. Thank you DriversSelect🙂
If you are looking to buy a new Acura you need to shop at Vandergriff Acura and ask for Blake Bowland. He worked hard to get us out the door with the SUV we wanted with the options we wanted and the price we wanted. He was very patient and understood what it would take to get us to purchase and worked to make it happen! I would buy from Blake again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Kim was a phenomenal sales rep he helped me find exactly what I was looking for with professionalism. He was very polite and patient and he enjoyed helping me out pick the right car. Great person!!!
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