I have been very pleased with the service received when an issue comes up. Customer service is very personable in which the stats are presented in detail regarding the service needed. The facilities were excellent such as free gifts, coffee bar, snacks in which I have never seen at any other dealership. The pricing was a bit high compared to the same items that could be purchased retail. Otherwise the service is dependable and you get what you pay for....knowing you will be safe in your car. Thank You for your service.
Suabru can't go wrong
by Jitendra from Monmouth Junction
January 12, 2019
Excellent car for safety and performance. A repeat buyer.
Subaru has added latest safety features like Blind Spot Monitor, RAB, Land Departure warning and Excelent Sound System.
My Subaru has some type of random electrical issues that are still continuing. The service staff is incredible especially Lauren ...she gets a 10 STAR rating. But I'm taking my brand new Subaru in for the 3rd or 4th time now.
Heater Fan Reliability
by Working Electrical Design Engineer from Wallingford Connecticut
December 11, 2018
I have had 2 heater Fans in this car. Getting ready for third one now. To make things worse the Dealer cannot seem to fix it. According to the Manual this is not a safety defect. I completely disagree. Cannot defrost windshield or drive in cold weather with defective fan. Also
wheel Covers do not protect brakes from excessive corrosion or wear. Causes premature brake rework due to excessive exposure to road salt used in New England. . DO NOT BUY THIS CAR (2014 OUTBACK.)
The buying experience was very positive from beginning to end. I was greeted on the lot by Randy and he spend a lot of time with me test driving cars and negotiating the trade-in and purchase price for my new 2018 Outback. I was happy with the agreed pricing and the financing negotiations went well and quickly. Overall a pleasant experience without any of the usual pressures to buy today. I had my previous car serviced there and was well treated and the routine maintenance was done to my satisfaction by a friendly staff.
Great vehicle p!
by Popo from Worland, WY
December 24, 2018
From front to rear inside and out this vehicle is great for a small SUV. Ours has Eye-Sight which is a great safety tool. Add the radar cruise control, navigation and heated seats and this is a hard to beat vehicle for the price.
This is our first Subaru, but we have dealt with other Hiley dealerships for literally decades. Hiley’s Fort Worth Subaru dealership continues the quality, great service and professionalism I’ve come to expect. Purchase, service or both - I’ve sent many friends there as well. Recommend without hesitation.
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
We are so happy to have found this dealership! We only needed an oil change and a small repair but they were thorough and made recommendations for some future work (needed work). We will go back.
Very good on gas and comfortable drive.
by Oscarjzh7 from New York
December 16, 2018
My Subaru has everything I need for a great commute. I feel very secure to combat the winter snow with the all wheel drive feature and the extra amenities for example mirror defrosters and heated seats
I bought a 2015 black 3.8 Genesis with all available options packages less than a week ago. So far it's great. I do wish the rear seats could be folded down, but the biggest complaint I have is that there's no way to install a cargo net in the trunk that will corral bags of groceries, so I'm now having to transport groceries on the back seat floor to keep them from falling over. That complaint aside, I like its acceleration, stability, comfort, features (maybe someday I'll get them all figured out -- there are many), sound system (17 speaker Lexicon), and pretty much everything else about it. And for the money I paid, I don't think I could have gotten a better deal on any other car.
This is the 2nd Jeep Wrangler that I have owned and, it will not be the last. This jeep is the Sahara Unlimited, 6 speed manual transmission. So much fun to drive. I find it to be quite comfortable and handles any weather and road condition I have encountered perfectly. It is the perfect combination of family vehicle and toy. Switching from the hard top to soft top and back is a fairly simple procedure. It took less than an hour to remove the hard top and apply the soft top last spring, which was the very first time we made the switch. I feel that we will be able to get this done in about 30 minutes this next spring, now that we know what we are doing. When fall came, removing the soft top and putting the hard top back on took less than 30 minutes. I prefer a manual transmission and this one does not disappointing. Of course, it is super fun to drive but, it has GREAT Giddy up!! While I had to select (below) that the primary use of this car is for "Transporting Family", I also use it for fun and playing!!
I spent a lot of time trying to find a car that checked all the right boxes. I wanted a drop top. I wanted massive power. I wanted a German car. I needed back seats that people can actually sit in. A reasonable trunk. Good infotanement, nav, connectivity, etc. and an available CPO warranty. Some exclusivity. There are very few options - or basically ONE. This one. No regrets.
The power/torque is ludicrous! The customization of that delivery is extreme. You can switch from regular driving to beast M mode in one button. The steering, suspension, exhaust, shift timing, ALL adjustable! So fun and yet so well mannered and YES reliable. Almost two years and not a hiccup with this car. German Engineering at it's extreme. YES!
Great truck overall! Great styling inside and out. A little disappointed in the fuel mileage when new, but everyone I talk to says it will increase when the motor loosens up. A few minor cosmetic issues but the dealer fixed right away. Hauls my 38 ft gift wheel with ease. Great truck. No complaints.
This is the best SUV my family has owned and have used when going on Road Trips. This SUV has a lot of room in the back seats while still having all the room for your luggage. The luggage is accessible from the back seats. The entertained system is great as well. The SUV also has great suspension and power ready to use.
Bought this to pull my fifth wheel camper. This truck has the 6.2 gas motor and will pull anything. No hesitation or straining on this truck. Hook up and go in a very stylish and comfortable truck. Big price tag but will be one of my favorite vehicles to drive for years to come.
This is one nice car. Rides sooooo well plus decent mileage. Love all of the GT features including the Mazda Radar range which automatically slows down while on cruise if someone inform pulls out without looking. Car is in great shape. No accidents. Awesome paint job. Been garage kept since day 1.Florida car
This car is fun to drive. If you are interested in a sports car hiding under a 4 door Sedan's exterior this is a great choice. I loved driving this car.
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