Used Acura ILX for Sale in Hoffman Estates, IL

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

2016 acura tl is a very well equipped vehicle,I like the navigation system its very user friendly and car drives very nice full of pep.must buy it

I had enquired about pricing on the 2019 Acura RDX Advance Package and received a response from Sebastian Wrobel. He was instrumental in discussing about the numbers and answering every silly question that I had. I dealt with Sebastian and Myles Bauer online and made the purchase online without even seeing the vehicle in person due to the faith I had in Sebastian. He was flexible in helping find the right color and vehicle. I knew exactly what accessories I wanted to add and he had them added, detailed the vehicle and had it delivered to my house in Metro Detroit. Sebastian and Myles are very knowledgeable and know what they are talking about. I am very happy with my vehicle and would advise people to speak with Sebastian before going elsewhere. I would love to bring back business to Sebastian in the future and wish him the very best. 🙂

This car has met my expectations and exceeded some as well. All my reading and research has come to life once I bought this car. The steering, handling, and braking makes me feel very safe and secure. The comfort of the leather interior along with noise insulation makes my drive pleasurable. This car handles like a dream and has a very smooth ride. The sleek body style draws the eyes of people on the street. I love the LED jeweled headlights and the dimmers on the mirrors which makes night time driving less stressful. Overall I am extremely pleased with the purchase of my Acura.

Drove 3+ hours to buy a 2014 CPO MDX and the sales part of it was fantastic. Unfortunately, I ran into some hiccups finalizing the finance part of it, which is where Rene was phenomenal. I came with a pre-approval from my credit union, but things got complicated because it was a Saturday and trying to work with the credit union staff on the weekend was "challenging" to put it mildly. Rene worked tirelessly for 2 hours trying to figure out a solution so I could drive away that day with the MDX and still use the credit union I got pre-approved for (which was nice because he didn't get pushy about trying to use one of their lenders and I definitely didn't want to have to drive back again). He even told the credit union he would go out on a limb and give them a few days to transfer the funds to the dealership as long as they had a copy of the cashiers check they could fax him, which I know was a big deal for him to offer since it essentially puts blind trust into a stranger to "promise" to send the money. Well, long story short, after about 2+ hours of this, I recognized the difficulties he was trying to manage, so I ended up applying for a loan through Honda/Acura. Turns out it actually was a win-win for everyone! They were able to give me an even better rate, Rene had an easier job with the paperwork, and the credit union didn't have to go through all of the work to process the loan and get a cashiers check then send it during the week! Really shows how hard Rene worked to try and provide customer service, because even though it was vastly easier to use a preferred lender, he still went above and beyond to try and make it work for the customer's wishes .I only wish I had a time machine and just did it right from the start, would've saved everyone involved a lot of stress and headache!

I love this car. It is sporty and luxurious at the same time. Literally love everything about it except somewhat small in back and trunk.

This car is a very nice car to have. It did everthing i needed it for and more. Very nice looking car and very reliable and for a good price. If you need a car thats not to expensive but nice looking car, i would recommend the acura ilx

Hugh Stinnette was very helpful in my review process for a certified used Lexus. Honest in his description of the car in question. Offered to to pick me up at the airport if I came in town tp look at the car.

When I seen it I wanted it. I waited an I finally got my car. I love it. I drive it everyday. I just enjoy my new car

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

I recently purchased my 5th Acura (a 2017 RLX) from Muhammed Patel and, as usual, he was professional, courteous and extremely helpful through the entire process. when I came to pick up the RLX i spotted a used MDX. Muhammed worked with me so I could fit both cars into my budget. Muhammed and his team have always looked out for me whether it is purchasing a car or getting one serviced. he makes it a pleasure! Muhammed is your "go-to" guy if your looking to make a purchase! i can't recommend high enough!

I own this car for almost 10 months and I was surprised about the amount of technology and reliability you have in this car. I was looking for Audi A3 (middle version) and mercedez CLA250, Audi for this similar price doesn't offer half of the technology and Mercedes is way more expensive and has a little bit rough driving (but it is nice looking too). I went to a dealership to look at the other options, when I went for the test drive on the ILX, I was impressed about everything around the car. Also, it is important to say that the maintenance is waaaay cheaper than the german cars. If you are looking to impress and have a luxury car and high tech, this car is the one to go

I've been a Loyal Acura owner close to 30 years. Starting with 2 Acura Legend Coupes. I've purchased/Leased at least 15-20 Acura's between my wife and I, majority from Arlington Acura specifically for their Management, Sales, and Service Teams,they are the reasons we go back. Muhammed Patel, by far is the Best Salesman I've ever dealt with anywhere, we are good friends, he knows what I like, and looks out for my best interest. My newest purchase/Lease last week, was by far the best experience, as I've been going through a tough time. The whole team from Muhammed, Chase, Yegor, and Paula made it possible by going the extra mile to get the deal done. Their Service Team, is also professional, and I would know, I've been managing Service Department for quite a few years. It's also a nice feeling to walk into a place of any business, and be recognized just as we were friends, that also means a lot to me. That's my experience with Arlington Acura.

I leased a 2019 Aspec and so far it’s very reliable with 10k miles. I would’ve paid more for a faster powertrain option for sure. Like putting the 2liter turbo in this car would be amazing! However it has a good ratio of power and MPG. My biggest complaint on the car is the range per tank. I’m getting 300 per tank but I’m not driving with a light foot to get the best mpg possible. Averaging 30 mpg. Another thing I would like them to update is the ACC stop and go that is on the RDX. This system turns off around 35 mph.

Really struggled with this decision but the 2017 Santa Fe sport just did not perform well. Dustin helped me review features and test drive the RDX. I've never traded in a car with less than 2yrs ownership but once I did I never looked back. Appreciated the low pressure, helpful and courteous support.

Great power and drive.I am so happy with this car. It has a nice quiet drive with fantastic pick up for being a 4 cylinder. There are no blind spots and this was a major concern. Lots of room for four people. I got the package with all the safety factors.

I bought my 2nd vehicle in 3 years from Mike Nauert at Arlington Acura in Palatine. Hands down the best car-buying experience ever (along with my first purchase from Mike). I had limited time to be at the dealership, so I worked with Mike over the phone. We agreed on the vehicle and price, and I asked for him to have the paperwork and vehicle ready for a quick turn when I came in. When I got there the vehicle was ready and polished, and my meeting with the finance guy was a whole 5 minutes - seriously!! Mike is an easy-going, no-pressure sales professional that you feel good about buying a car from. What is normally a painful experience was a breeze the past couple of times with Mike. Would highly recommend Mike if you're looking for a car and don't want the typical car-buying experience.

This vehicle is comfortable reliable and user friendly. Very stable driving experience. I would definitely recommend this car to friends and family.

I came to get a quote on trading in my old TL for a new RDX, and left a happy customer. Stuart Craig (my sales rep) and Alber Youssef (the sales manager) were professional, friendly, and responsive, but not pushy or gimmicky. Stuart in particular was also very patient and took his time to explain my many questions. I already got a quote for the RDX over e-mail, so the in-person negotiation was quick and we got to a very good price. They even threw in weather mats, wheel locks, and an oil change! I'll be returning here for my next Acura purchase, and will also recommend to friends & family.

This is my third Acura in a row. I’ll never buy another make again. They’re incredibly reliable and almost maintenance free for the first three years.

I purchased a used '08 Civic EX Coupe from this dealer and I was amazed by how well their sales staff is trained in customer service. Muhammed worked with me extensively to get me a good deal, sent me to an amazing 3rd party lender because my credit was in the mid 500's that turned out to be the best financing experience that you could possibly have. He stayed 4.5 hours after he was supposed to leave to finish what he started. I felt like I had his attention the whole time, and actually wanted me to have a great g. It's nice to see there's still people that care about what they do and the people they deal with. There's no pushyness, no intimidation, and no demeaning attitudes here. When the lender didn't send the check til the next day, they gave me a brand new '16 ISX as a loaner, apparently the price of the vehicle you're buying doesn't make a difference to them. Don't expect to get a lot of flex in the price or terms, on the flip side they're all priced way below other dealers and on cars that sit on the lot a while, you'll find used steals. The feeling of I need a car and they have what I wanted, a Civic with a manual transmission and they felt for me and did what it took to get a great loan outside the dealer and double down on a great experience is something I won't forget on my next vehicle purchase and something people reading this should take to heart. Thank you Arlington Acura, you'll be seeing me again and definitely some referrals.

Back seat is tight, but the front has plenty of leg room and tech features. The trunk has a ton of space which is great for camping.

I had my Acura and Lexus service back in summer 2017 at Arlington Acura in Palatine and I am very satisfied. This time I need another service for body repair so I reached out Mr. Aamer Ali immediately. Mr. Ali remembers me very well and within 15 minutes He provided me the estimate. Since I need to get another estimate from another shop, there was several days that I didn???t communicate with Mr. Ali. He is very patient and did good follow up. The estimate he provided is very reasonable so I went with him again. He arranged everything for me so I just need to drove there and drop off my car. I got my own car back and again very happy with the service throughout. Highly recommend Arlington Acura in Palatine, not just the repair also customer relationship throughout the process.

After reading several so so reviews, comparing it to the Civic, BMW, Lexus, etc. Not sure why the ILX deserved so so reviews. Sure, it's not as nice all around as the Lexus & BMW but clearly not as pricey. We test drove a 2017 Civic which as really nicer than I ever remember the Civic to be but somehow did not have the refined aura as the ILX. ILX gave good enough performance, ride, features, comfort and quiet to make it definitely a car that I would be happy to own. And was a better deal than the Civic. Hard to get a deal on a highly desired car as the 2017 Civic. We previously owned a 2015 TLX which clearly outperforms the ILX in every way but honestly it was TOO much car for us. So the ILX fit the bill, better on the budget and we still get that luxury feel and performance but not as intensely as we did from the TLX. It would be safe to say the ILX is a scaled down version of the TLX.

I HAD MY OIL CHANGED FOR A GREAT DEAL. THEY DID AN INSPECTION AND NOTICED I NEEDED BRAKES. SOMETHING I WAS PUTING OFF. ANOTHER GREAT PRICE! THE SERVICE MANAGER MATT BENNETT WAS HELPFUL AND INFORMATIVE. THEY EVEN WASHED MY CAR FOR FREE!!! VERY FRIENDLY STAFF. THE CASHIER WAS NICE TOO. WHILE WAITING I SPOKE TO THE STAFF WHO WERE VERY FRIENDLY. I TALKED TO STEVE AND DAVID. NICE GUYS WHO GAVE SOME GOOD ADVICE ABOUT BUYING A USED CAR. VERY GOOD EXPERIENCE. I WILL DEF BE BACK.

I found the technology to be excellent and appropriate for such a stylish vehicle. The engine (2.4 Liter) has more than enough power and hugs the road at higher speeds.

I recently brought in my 2013 Acura TL in for service and received by far the most enjoyable customer service I have every received at an auto dealership!!! From Haley greeting me at the door with an offer of a cup of coffee, to Dan setting up my repair schedule and loner vehicle, Continental Acura has the best service department in the land! I received phone calls providing me with service updates as they were promised, and every person I spoke to was extremely knowledgeable and courteous. You will not find a better service department! Mike O

You really cant beat the ILX for the price. Other cars with much less cost much more. The car is tight with no squeaks or rattles. Interior has everything you need. This is the 3rd ILX we've gotten in a row.

Fell in love with this vehicle as soon as I sat behind the wheel. I previously drove a Honda Civic so the ILX is a great update in the same family.

I brought my 2017 Honda Civic EX Hatchback in to get all of its' windows tinted + the service advisor couldn't have been more helpful. They were friendly + willing to answer any questions I had without frustration. While I waited, the lounge area + refreshments were great -- made the wait seem not as long! The tinting was excellent, they gave me a great price, + thoroughly informed me on what to do after I left to keep the tinting pristine. I would definitely return to this dealer + would highly recommend others to do so as well!

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

I am very impressed with their timely response and the information Carlos has provided including the additional pictures, available extended warranty, finance etc. I have not purchased a vehicle from this dealer but so far, I am very impressed with their service and I am planning to stop by soon.

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

This car is a great car with a great value. I love it’s features even for a base model. Execellant car will purchase another Acura next time I buy a vehicle.

We purchased an '09 Impala SS with 11K actual miles on it. There were some minor issues that we experienced, but did not notice them until we had actually driven the vehicle on our way home (5 hours away). In that we bought the vehicle "as is" we were concerned that they would not address our problems as we were 5 hours away and they might never deal with us again. However, they could not have been receptive and helpful. They made all our concerns disappear and while they repaired our vehicle, they gave us a 2017 Malibu to drive. We could not have been more pleased and satisfied with our experience. They are just wonderful people and a wonderful dealership to do business with. We are very, very pleased with their sales people (Mike Volakis) and their service department (Clint Davis). We will definitely consider them again as we look for another vehicle in the future.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.