Used Acura for Sale in Hoffman Estates, IL

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

Fell in love with this vehicle as soon as I sat behind the wheel. I previously drove a Honda Civic so the ILX is a great update in the same family.

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

Great gas mileage, smooth operation. Acceleration is excellent. Love the Hybrid features. Very comfortable on the road. Acura stands behind their vehicles and service is excellent.

I recently purchased my 5th Acura (a 2017 RLX) from Muhammed Patel and, as usual, he was professional, courteous and extremely helpful through the entire process. when I came to pick up the RLX i spotted a used MDX. Muhammed worked with me so I could fit both cars into my budget. Muhammed and his team have always looked out for me whether it is purchasing a car or getting one serviced. he makes it a pleasure! Muhammed is your "go-to" guy if your looking to make a purchase! i can't recommend high enough!

Battery on this car went bad less than 3 years. There was a recall on the headlights. Within 1 1/2 years moisture was developing behind the lens. Now my headlight is malfunctioning and to replace the bulb which is part of housing it cost $3000. So Upset!!!!

I've been a Loyal Acura owner close to 30 years. Starting with 2 Acura Legend Coupes. I've purchased/Leased at least 15-20 Acura's between my wife and I, majority from Arlington Acura specifically for their Management, Sales, and Service Teams,they are the reasons we go back. Muhammed Patel, by far is the Best Salesman I've ever dealt with anywhere, we are good friends, he knows what I like, and looks out for my best interest. My newest purchase/Lease last week, was by far the best experience, as I've been going through a tough time. The whole team from Muhammed, Chase, Yegor, and Paula made it possible by going the extra mile to get the deal done. Their Service Team, is also professional, and I would know, I've been managing Service Department for quite a few years. It's also a nice feeling to walk into a place of any business, and be recognized just as we were friends, that also means a lot to me. That's my experience with Arlington Acura.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

Really struggled with this decision but the 2017 Santa Fe sport just did not perform well. Dustin helped me review features and test drive the RDX. I've never traded in a car with less than 2yrs ownership but once I did I never looked back. Appreciated the low pressure, helpful and courteous support.

Having driven the Honda Pilot, the MDX is roomier than I thought. Handles well, quiet, spacious. All in all, I think it will hold it's value for years to come.

This car was absolutely reliable well-maintained and just keep running and running no matter how high the mileage went, parts were not expensive, and it was reliable

I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

For the second time now I've come to Larry Roesch VW to purchase a new SUV, this time an Atlas, both times utilizing the professionalism and knowledge of Ryan Crooks to consummate the deal. Ryan agreed to meet me at a time that was not congruent with his schedule, but was ideal for mine. This was very much appreciated! Thanks Ryan, thanks Larry Roesch VW, I'm looking forward to many pleasurable driving years in my 2018 VW Atlas! Jess Kidden Burr Ridge, IL

You really cant beat the ILX for the price. Other cars with much less cost much more. The car is tight with no squeaks or rattles. Interior has everything you need. This is the 3rd ILX we've gotten in a row.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

When I seen it I wanted it. I waited an I finally got my car. I love it. I drive it everyday. I just enjoy my new car

I purchased a 2016 Honda CRV from the DesPlaines Honda Autonation dealership.Our sales associate, Jericho Davitto, was extremely friendly and helpful. He helped us find just the right model that matched our preferences. Jericho was great in explaining the details of the various features available in the different models and was extremely patient with us throughout the car purchasing process. In fact, I noticed that everyone on the sales staff were friendly and courteous. Jericho made sure the car buying experience was hassle-free and fun! I am very glad I went to AutoNation in Des Plaines!

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

We traveled 2 hours to see a car that unfortunately wasn't for me (seats too large for my short self). I was so disappointed. Gary was super accommodating having pulled the vehicle out ahead of time for us to drive. After realizing the car was too big he let me sit in and try out literally anything in the lot. Everyone there was so nice and I would return without a doubt to buy a car there. It was raining when we were there and he gave us a giant umbrella to use while we shopped. Super guy, super service!

This car met all of my needs. It is very comfortable with leather seats and plenty of leg room. I am able to carry passengers and lots of bags in the back seat and trunk. The power lock doors and power windows and sunroof give it the sporty feel with safety. I love this car.

I did not buy the car from them but was really satisfied with customer service., because they answered all my questions.

We absolutely love this car! It is the sport wagon version of the TSX and it has great performance as well as super spacious for being a sport car. We love the style of the outside and the inside is very sleek and comfortable. It has lots of ports for different options for listening to music or connecting a device all hidden from the initia view but still easy to find and manage. We are very pleased and happy with our purchase.

I brought my 2017 Honda Civic EX Hatchback in to get all of its' windows tinted + the service advisor couldn't have been more helpful. They were friendly + willing to answer any questions I had without frustration. While I waited, the lounge area + refreshments were great -- made the wait seem not as long! The tinting was excellent, they gave me a great price, + thoroughly informed me on what to do after I left to keep the tinting pristine. I would definitely return to this dealer + would highly recommend others to do so as well!

Very friendly staff they understand life happens and will work with you as long as you communicate. Jonathan and his team have definitely earned my business and will continue to have it !

Great place to buy a car, was in the market for a used car. My salesman Patrick O’Day Is a really understanding and great salesman. Dealt with both him and Ulises Garcia Used car manager there. Both were really understanding of what I was looking for , great people to deal with, Will buy from there again!

The environment was easy going. It was nice doing business with Ryan Freeman and his team. Ryan just made the process feel like it didn’t take all day. I’m glad I decided on an Acura, and from right place. I will be back.

I’ve had a few Acuras, some purchased and some leased. This one is a lease and I plan on keeping it. It is gorgeous and roomy. It has great features, but most important, it has the reliability I depend on. I love this car.

I am very impressed with their timely response and the information Carlos has provided including the additional pictures, available extended warranty, finance etc. I have not purchased a vehicle from this dealer but so far, I am very impressed with their service and I am planning to stop by soon.

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

I'm searching for a used Infiniti G37x, they have one in their inventory, even though I haven't yet decided whether buy this car from them but at least they tried to contact me and introduce their services to me.

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

I Used cars.com to compare dealers within 100 mile radius from me. I did my comparison and research and decided to check out a 2012 Ford Explorer at Millenium. I set up an appointment for the next day. Brito was my sales rep and I think he did an awesome job! Financing a car is a long process but he had us in and out with our 2012 Ford Explorer in no time! He also told us that if we have any problems with the car he would take care of us at no charge. Furthermore, he went above and beyond to help us sell our old van because it had high mileage and was too old for a trade in! I would definitely recommend this dealership to family and friends! Thanks Brito you deserve a good commission!

This is a great car to commute to work with the wheel-lock it makes it a more relaxing comfortable drive. It's great for going out with friends also as there is plenty of room and the seats are very comfortable.

I very happy with this car. I don't have the same complaints as other owners, but feel the car is comfortable enough for a low-end luxury car. The only problem is of my own making; I paid a little too much for this car, and should have done more homework before shopping for one. Since I drive less than 3,000 per year, I'm hoping this will be my last car. The 2006 Acura TL I had dropped the transmission, so I sold it to the repair shop owner. It would have cost $4,000 to replace the transmission on a $7,000 car.