I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
I started car shopping and reached out to several dealers to find a new family vehicle within our budget and with the features we wanted most. Normandin defintaly delivered! Chris was just fantastic and really convinced us to make the decision to travel 2 1/2 hours to this dealership to test drive the Chrysler Pacifica we ending up purchasing. He worked on giving me options on a couple vans at the price I was looking for. He was very responsive. I had been to several (and in contact with) several dealers, but with Normandin I genuinely felt valued and respected as a customer. That meant a lot to my wife and I. We brought our 10 month old son and all of the staff were very helpful getting the process done as quickly as possible. Thi was great as well and she went the extra mile to final the paperwork and looked for better interest rates on our loan options that would best fit our budget. Overall this dealership felt like they were there not to just make a quick buck, but to truly help customers find what they're looking for at very reasonable pricing. Thank you Chris and Thi for making us very satisfied customers!
I came in looking for a Used Acura, and left with a Brand New Acura MDX. The Salesman was so helpful and knowledgeable about the product. It was perfect for my kids, safety, and had everything I needed, and then some! Even the GM, Mark Maxwell, took the time to Greet us and made sure we were well taken care of. It didn't even feel like I was shopping for a Car. We were treated like Honored Guests from the second we stepped into the Dealership. I felt no pressure whatsoever, and ended up making Friends.
I definitely recommend this Dealership 120%!!! The Acura Brand alone is GREAT, but the Staff made this a pleasant and memorable experience. I'm sending all my friends to Los Gatos Acura!
Thanks again Guys for all of your help!
The sales department did a very good job of contacting me prior to my visit to understand my needs on the car and helped me get a fair idea on the pricing as well. In the showroom, they were flexible with my pricing and struck a good deal. The finance department was very cooperative in finding the best rate and package. Overall it was a great experience
We just purchased a 2019 RDX from Leo Lodin. When we arrived, we received the exact price he quoted us by email. He was fair, honest and the process was very smooth. Additional kudos to Truc, the finance person who was the most personable and decent finance person we have ever dealt with.
I recommend this dealer and especially Leo and Truc, this was the smoothest vehicle purchase we have ever had.
Excellent experience!! The facility is setup very professional and great customer service ever! Very responsible and friendly with positive attitudes, which makes me feel great about driving an Acura! Thank you!
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