November 5, 2018
The most pleasurable and enjoyable experience Ive ever had buying a car. Adenike and Acura of Wappingers Falls did it right!! I initially inquired about a vehicle I was interested in through their website auraofwappingersfalls.com. Within 10 minutes I received a return phone call about my inquiry and was assigned a sales representative. Within that same hour, I received a phone call from Adenike, my sales representative, we spoke briefly about the vehicle soon thereafter scheduled an appointment to view the vehicle the next day. The following day, me and my son arrived to Acura of Wappingers Falls on time for my appointment and was politely greeted at the door and escorted to their customer lounge area, where my son and I were offered snacks and drinks. We were only there for a moment, when I was approached by a stunning women who introduced herself as Adenike, my sales representative. We spoke about the TSX that I was interested in, and then she showed me the vehicle and of course we took a test drive...After returning from the test drive I sat down with Mr. Fiore and discussed other details of the sale, while Adenike played with my son around the showroom. At the end of the day my experience at Acura of Wappingers Falls was enjoyable and very relaxed... Ive purchased vehicles from other dealerships before and always felt like I was being pressured. Adenike was great, her nor Mr. Fiore didn't convey that energy to me at all. Two days later I picked up my vehicle, it was detailed and prepared on time for delivery...again Adenike flawlessly took care of everything, all that was left for me was to sign on the dotted line, which I gladly did. For the first time I drove away from a dealership without that feeling of buyers remorse, and I credit that to Adenike, Mr. Fiore and the rest of the pleasant people that I had the pleasure of dealing with at Acura of Wappingers Falls. Two days after I purchased my vehicle I was involved in an accident which resulted in significant damage to the rear of my vehicle. That evening I reached out to Adenike at Acura and advised her of the accident and that my vehicle was going to need to be taken to a body shop. She was immediately concerned about my safety and if anyone was injured, and thereafter was able to recommend a reputable body shop that took my car on the spot. Its been 10 days since I've been without my vehicle, and every few days like clockwork I receive a brief call from Adenike checking on me and the status of my vehicle. They say that first impressions are everything, and in this case they really were... Adenike was knowledgeable, polite, helpful, and patient..this review does not do her or Acura of Wappingers Falls justice, you must simply go there and deal with her and the other great people of that dealership. They will continue to have my future business, as well as anyone else who inquires about where and who to buy a vehicle from...Id give Adenike and Acura of Wappingers Falls a strong recommendation for anyone looking to purchase their next vehicle.